customer service pool area and soccer field

for example i wasn t advised of facilities like gym or rooftop

management also wouldn t give much compensation for this (we specifically booked the spa bath room for the

pool and grounds were simply stunning

the architecture and design were gorgeous, the pool was dreamy and the food we had for breakfast via room

architecture and design were gorgeous, the pool was dreamy and the food we had for breakfast via room service

heated saltwater pool is great and the staff is incredible

the spa was available when we needed them and the experience was great

was extremely helpful when arranging transportation and assisting with luggage, room service, and spa reservations

lovely garden and swimming pool

the pool is small and could require a little more attention, but was a relaxing place to hang out

the grounds, pool and restaurant are really lovely and the staff are very friendly

spa wasn't open the first day and seemed a bit overprices especially as you have to pay to use

the whole spa ambiance experience- an oasis in the middle of oaxaca

it was clean. the spa was lovely.

the photos show a hot tub, but it's part of the spa with a fee and not even functional on the days we were

the grounds very well maintained. the spa i highly recommend it.

excellent service, staff, spa and restaurant.

breakfast was included however with some restrictions, only 1 protein per person, 1 scrambled eggs,

the room was clean, and we had access to the swimming pool, gym, and parking nothing more to ask for

the bar is amazing

the room was clean, and we had access to the swimming pool, gym, and parking nothing more to ask for

additionally, the spa was not sufficiently heated

spa was barely warm

pool area offers a relaxing break

beautiful, peaceful oasis in oaxaca with fantastic food, a lovely pool, and a calm, relaxing atmosphere

reception tried to charge me for breakfast on checkout breakfast had little options bar and restaurant are

also good food and room service

on site parking

views, good wifi, helpful staff at reception who speak better english than most americans

room service food overpriced. slight bathroom odor.

very clean rooms a very nice pool

wifi, poor in the restaurant.

ac, fast wifi

i wouldn t mind on adding a mini fridge on the mini bar (once again on a suite

friendly housekeeping and parking/concierge staff.

tap water pressure is crazy so whenever you open it to wash your hands it soaks everything up, room service took

the parking lot, as i mentioned before, was next to the hotel, but tiny, difficult to get in and

it was handy that a parking spot was available

our favorite member of the bar staff, lizbet, even works there *as a hobby* - she has a professional day job

decor style, cleanliness and provisions, breakfast, bar and bartender ivan

the noise from the bar and road was quite bad

the last but most important point for me, the wifi i needed to work from my hotel room for 2 days and it

decent wifi

hotel offers tours, laundry, houses a great restaurant with delicious breakfast and cafe de olla (the restaurant

water pressure very low and wifi reception poor in the room

- clean - good wifi - comfortable, big bed - spacious room - drinking water available - helpful

excellent full breakfast; we skipped lunch most days

location on the edge of town, very friendly staff, lovely courtyard, breakfast area with really good food

breakfast in the courtyard was amazing. staff was so kind.

the breakfast is delightful - made up of several courses (coffee/tea, bread/pastries, yogurt with fruit

breakfast - there was so much of personal touch

also the internet was acceptable, but our room was on the ground floor very close to the internet wifi router,

luis was so helpful arranging a couple of tours for us and when we sent our laundry in to be cleaned is was

fast wifi

the toilet seat was broken. the wifi didn t work that good.

beautiful outdoor bar and seating area with tropical plants and massive palm trees

great location and lovely garden to enjoy mezcal cocktails and breakfast

great design, staff, location, breakfast. 5 walk to cathedral.

staff were fabulous, the room was clean and comfortable, breakfast was varied and tasty, and the location was

only recommendation i would make is to start breakfast earlier because you may need to leave earlier than 8:30

rooms have no tv, when you travel with kids this is an issue...

we loved to relax at the rooftop terrace of the hotel, with a nice cold drink from the honesty bar ud83dude0d

weak wifi

the wifi was great and i was able to work from anywhere on the grounds

breakfast is amazing in taste and presentation

little dog couldnt stay in the room if we were not there which made it impossible to enjoy a roof bar in the

location, awesome staff and laundry service, helped me call a taxi and book bus tours out of the

absolutely gorgeous courtyard to eat the breakfast- which was included

wifi ever, the breakfast was nothing special super basic, the room was pretty small and dusty

stayed in 3 different rooms in the hotel and we could hear the bar next door until very early in the morning

breakfast at casona di tita was extraordinary, from the organic eggs, and artisanal breads, to the

clean room, delicious breakfast, comfortable bed, great location and an extremely helpful staff make this small

went out of their way to give us snacks and breakfast before we left for the tour, even though we left before

breakfast was great with cake, jams, fruits, coffee and eggs, so good

wifi very spotty fist couple days hot water iffy but got better

free breakfast should have more offerings in addition to the bread & coffee

booked, and the staff was more than willing to make me some coffee as early as 5am even though breakfast didn

breakfast was included in our room rate, and was more than ample with freshly squeezed orange juice

that said, the wifi is terrible, weak and spotty

staff were really very friendly, helpful and welcoming. breakfast was a treat.

poor wifi, toilets simply don't flush though that is common all over

it was a mid-range hotel going in so did not expect a great restaurant, pool or other similar amenities promoted

good location, great view from breakfast area, helpful staff, wifi worked fine.

lovely garden, little pool to cool off in and beautifully designed rooms

wifi very limited access in most rooms.

accommodated an early check in, comfy bed, good size room

wifi and aircon worked well

there is no laundry service (this is of course okay it s advertised as having one) but there are laundries

the wifi was strong, the bed was hard, free water, tee and friendly staff

only good features: good location and good wifi

it did not have wellness/spa facilities as was advertised

the shower lacked a door so water splashed everywhere, and the pool was smaller than expected

paid extra to have a pool

centrally located, hotel design, small but great pool, and friendly helpful staff.

also the pool isn't really a pool

wifi could be stronger

room didn t have cellular connection and the wifi was completely unreliable

didn t find out about the spa services until our last day

lack of swiming pool the breakfast included was continental only

every morning at breakfast, we were told of events of that day, such as a concert

breakfast was spectacular

all that aside, the wifi barely worked, the first room i was in felt like a dungeon with no windows facing

staff were helpful friendly breakfast service staff in particular and the room was very clean and calm

the pool was a bit slimy; could do with more regular cleaning

of the reason for booking the hotel was the small rooftop pool

rooftop pool and a beautiful inner courtyard

the continental breakfast and their additional menu was also wonderful

loved the spa and massages. the staff were very helpful and friendly.

location, underground cenote and rooftop pool & bar were fantastic

amazing view, nice breakfast, friendly staff.

in all hotels of grupo habita, the breakfast buffet is minimal

us it was ok but the pool is cold, few people use it i think

superfriendly staff, excellent breakfast

terrace, and my private terrace wasn't so private after all as the public one connected to the bar was next door

the loud music from the terrace bar at from the bar next door!

location is perfect, right at the city center with walking distance to many good restaurants and bars

the breakfast was delicious and had a beautiful view

breakfast is made to order from a creative menu featuring mexican dishes as well as oatmeal,

boutique bed and breakfast

the place has a kitchen and about five people just being there 24 hours a day doing nothing else but opening

the location, design, comfort, staff, cleanliness, and breakfast! 10/10

a lot of delicious- ness came out of his small but thorough kitchen

the wifi was sometimes unstable

nice place near town centre (walkable). room was clean. parking.

parking is available on site at the hotel

gave us the wrong wifi password and didn t seem surprised at all when we came back an hour later to ask about

everything. pool was great. service excellent and very helpful.

the room was nice too, we had a king bed and our kids shared the queen

additionally, the parking option is absolutely convenient

the summing pool close at 8pm.

on site swimming pool was great. because it was high 80 s. terrace bar was very nice.

the air conditioning and wifi were top-notch

delicious breakfast with goods from boulenc, the famous bakery partner of the hotel

they have a roof top bar too

super comfortable beds and lovely staff overall a great concept - breakfast is fantastic too

the common areas are very inviting, and the breakfast is really good

our room was spacious especially appreciated the bedding, art, snacks, and rooftop breakfast.

the spa did not function

most delicious breakfast ever

even after complaining & asking for compensation i was offered only a free breakfast

did not have breakfast there, not included

the gym is great

spa is closed due to water shortages we think

and wifi could be improved

it was a bit loud in the morning, there was a big group with kids crying etc.

slow wifi with limited dates of use, noisy at times

beautiful and relaxing pool area

- they were very proactive and responsive, assisted us with a great recommendation for local laundry, as well

the breakfast was delicious and we looked forward to trying all the different menu options each day

our stay came with a daily breakfast and the staff reached out to us the day before to confirm our breakfast

room size, cleanliness, breakfast, friendliness of the staff

the rooms were very clean and the personnel is super nice! the breakfast was really good.

super friendly and martha the chef cooks a delicious salsa verde chilaquilles with huevos (free breakfast) every

breakfast starts at 8:30, late if you have full day

excellent location, staff and breakfast.

uniquely decorated. sweet dog. friendly staff. excellent breakfast. great location.

breakfast was provided on the rooftop terrace right outside