arrival at the hotel, i found out that the spa is closed on sundays and mondays

the breakfast was excellent we also used the spa facilities

great spa and nice restaurat, fantastic view on the city from the hotel.

hotel had all the facilities of a city centre spa hotel but at a much lower price

spa could easily have been included in the price or at least discounted relative to walkins.

room and bed with spa bath and balcony

the spa bath motor was quite noisy and the jets were not very effective so i was disappointed that we

the parking, views, food, staff, spa bath.

lovely room, big spa bath, rather aggressive air con but very cooling

nice big room, huge bed, big spa bath, nice balcony

entrance to the spa could have been included given the price we paid

superb spa and pool area

i had a very special 60th birthday and i was pampered the whole day,from booking some spa time to an unannounced

spa and pool

the nature is beautiful, the staff is polite and kindly, the rooms are spacious and clean, the breakfast is

great location. charming hotel with great service in the bar and restaurant

good breakfast

the restaurant is excellent and for breakfast there is fresh fruit and bread, cereals and cold meats and cheese

in particular, breakfast verged on the chaotic one morning

wonderful breakfast too

spa was excellent

location, cleanliness and spa facilities.

hotel the spa was a lovely bonus with massage

great spa and massage, very helpful and friendly staff

cheap and excellent masage at spa in the hotel - great atmosphere and very cosy hotel and rooms (nice decoration

reception could be changed they looked very old and dirty,as this is the only area in hotel with wifi i could

friendly and helpful, located in the mountains so very peaceful, breakfast was lovely, excellent gym, close to

staff, clean room, food air con good ,wifi good, would recommend

friendly, family run hotel in nice location. good bar and restaurant. excellent wifi in bedroom.

room with a balcony - good and clean - good wifi

safe parking for motorcycles was available but outdoor

hotel seemed quiet but there is a bar downstairs which was good

checking in with philip and my welcome drink to his charming father and the amazing hard working bar staff to

plus the bar doesn t open for coffee until a bit later with no tea/coffee facilities in the room

pool would have been nice

parking is just in the street.

breakfast was

breakfast was disappointing

covered parking for my motorbike

breakfast was average, room very clean with small tv good bath & shower very good overall ample

very good breakfast served at the table by extremely pleasant girls

it has an open reception 24h, offers breakfast and has a restaurant for dinner, rooms have some amenities, has

value for money and the kids loved the small pool after a day’s site seeing

parking excellent and a lovely tapas bar next door

staff were very friendly and helpful. the pool was great for the children

a lovely bar next door and great park just down the road dog friendly

spa and swimming pool were nice

they have 1outside and 1inside pool , kids corner , spa (extra paid) and gym included

the spa / pool area was closed just bad timing with maintenance tbh

spa

comfortable beds and pillows good breakfast spread spa accommodating staff

the spa was beautiful but it was cold when i used it - it was like it had just been turned on but only

bed was amazing and we had a room with the view of the canal, had an amazing spa and was private away from the

the spa does not work in the morning pocetak rada od 17:00 do 21:00

we were a bit upset that the spa was closed for renovations over the weekend we stayed.

spa was out of action which was a shame we couldn t relax after a long day of walking

there is no spa or pool.

internet wifi connection could be faster

pool was closed

room sound proofing was not existing (could hear kids in adjacent room talking and shouting all the time)

good breakfast very good reception staff despite printer problems and early check in /late check out queues

spa is too small and needs a bit of investment plus i recommend make with bookings is max 2 people

spa pool is the only thing that is opened and i used

room (junior suite) that came with tea making facilities, fridge, two tvs and a spa bath

spa ok

spa area had no hooks for towels, no bench to sit on and leave shoes before shower and jacuzzi

to order room service two nights in row and no answer

window, air conditioning switch flashing electricity (v dangerous), room boiling, no view, no pool even though

for a 4 star hotel the breakfast was quite poor and the wifi was rubbish.

i did try to use room service the restaurant staff asking for 10 on top of my order for room service which

rooms were very clean and comfortable. great little tapas bar right across this street

the size of the room, the spa in the room and general cleanliness

the swimming pool and gym were closed: it wasn't mentioned on the booking platform either

hotel and great breakfast

breakfast was delicious

bliss to cool off in the rooftop pool

spa had a weird smell, but cant complain as we received a hour free to use the facilities.

the spa was amazing

the room, the spa, the alfresco - all wonderful

was flawless throughout, room was spacious, great location for sightseeing and walking around the city, food in

spa is very nice

the indoor pool is part of the spa and is not included in the hotel prices

excellent amenities with a fantastic spa and small pool, bar and sun loungers on the rooftop

great breakfast, great gym, great spa and massage facilities.

the water of the spa was cold.

friendly staff, they upgraded our room for free, great breakfast with variety of local foods, the spa is also

we liked the spa room they had setup

the spa was small and cost 50 euros for 1 hour.

big safe storage space

was excellent, the mirror and bathroom automatic features were more advanced than japan, the spa looks amazing

i wish i could have stayed for a longer time to use the gaming space and spa - but it gonna happen probably

the added luxury of having a spa bath in our room made for a lovely treat after all the walking of a city break

decor, great bed, lots of nice touches and a fabulous spa bath

wider selection of kitchen equipment would have been helpful, if i had wanted to prepare food in the suite, but

easy to access everything in city centre rooms were great - modern well furnished with a small kitchen too mostly

amenities extensive; fast wifi, water boiler and pantry

spacious room, with comfertable bed and lovely spa bath

- the receptionist was not willing to help us out - we wanted to find a nice spa in the city and she didn t

excellent wifi

great wifi too

stayed in was spacious, clean and well appointed with a good bathroom, comfortable bed and strong wifi

they have 1 pool in their spa area but no outdoor pool (i think the photo suggesting this may have since been

the water temperature in the spa room - was expecting a hotter bath.

heated pool at the spa was so relaxing and complimentary with a reservation

the little pool in spa is a huge plus

the linens are dreamy, the food delicious, afternoon snack lovely, spa pool very relaxing after a full day of

the wifi didn't work the first day so we asked to be moved to another room

excellent wifi

poor wifi.

wifi was shotty

wifi was just too slow

the spa hotel is quiet and situated in a nice area

spa is fantastic worth the money six pools all different sauna steam room and quiet room best spa

location in town 10 minutes walk to the centre car park the spa was great staff where very helpful and the room

extra fee for use of spa room size a bit small.

our overnight stay to see a show nearby and the spa facilities were great, a refreshing way to finish the stay

miss the plain old wifi key mechanism

small gym but with essentials

everything. good modern hotel room. excellent breakfast. excellent wifi.

& bed very comfortable, wifi & breakfast very good, staff excellent

the staff were very helpful and the waiter from the bar was excellent.

wifi quite slow.

didn t have wifi in my room for the first day and it didn t get fixed till second day so a little annoying

the wifi was really not good, very intermittent .

the wine bar adjacent reception is a great place to stop before dinner for a glass of wine and tapa

the breakfast was exquisite, and we got it in a basket as a room service

there were bags of dirty laundry all over the hallways, which made the whole place seem dirty

not located in the attractive center but still ok, accessible by walk. has wifi.

comfortable bed an bedding . early check-in and late check out

wifi does not work well, when i was booking it said they have bathtub but there was only shower

we had to go back later for better explanation around wifi password and other things

fountains flowing outside and in side . pool warmer .spa jets all working

it was friendly and very comfortable, with a spa onsite which we did not have time to use

spa wasn t open

the spa was a little bit outdated.

the staff, the facial treatment, the spa area, highlight is the fresh breakfast

rooftop bar and pool is a great plus

pool small

pool or gym

however the rooftop pool is more of a bathtub, it s not possible to swim, but good to crouch down and cool off

pool on roof was more of a plunge pool. lovely space but not for swimming.

the hotel room was spacious, clean, and modern

lack in ambience background music. spa facilities limited to sauna and steam room

we used the spa to relax after a long day sightseeing & the buffet breakfast was delicious

the spa water in the lobby was refreshing on the hotter days

cluding champagne) rooms are pretty and big (kingsize bed) toilet cleans automatically the spa was

sauna and spa were under renovation. area has quite a few pickpocketers.

spa and facilities

the spa facilities could be better but the staff were great and the breakfast was excellent too

nice spa service

the staff (adela, in the morning) solved a challenging frustrating situation- the spa area was not functional

spa and facilities closed. the room was too obscure

no valet for parking, no bellboy, dated rooms, no spa or pool (although i can understand for a european hotel

couldn't get room service at 21:30 although we were told it was open until 22:00

wifi not good

staff without exception from reception to valet parking to room service were of very high levels of professionalism

the spa needs more improvement

they have a spa and massage center in the same building

complementary spa facilities

hotel is also equipped with small fitness room and spa service

location, amenities were great, spa was lovely, breakfast was delicious, nice space for working by the bar, gym

victoria was delightful managing the banos area and all the staff in the spa were great

i very much enjoyed the spa (i paid €40 extra for use of the steam room, hot & cold pools & the half-hour

also the spa was nice after walking all day and the massages we got were really nice

you should also try the spa , which is a gem

staff are exceptionally helpful and organized and the opportunity to experience their spa a delightful option

spa and massage was excellent

the rooms are lovely, spacious and so comfortable

location excellent staff excellent spa fabulous

the place was great, the spa awesome and the staff was super friendly

staff were very helpful and the spa facilities were very good considering the size/location of the hotel

their spa jet was possibly in fault? but they reassured they ll fix it.

the royal breakfast was great & also we cherished the hammam + spa area with the pool

the gym and spa facilities are a bit small but very nice

bathtub), staff is always taking care of you, breakfast is very good, gym is very well equiped, spa is very good

everything :) were beautiful and spacious room, friendly staff, lovely spa facility