the rooms were clean. the beds had plenty of pillows. the pool and hot tub were excellent.

wasn't a very family friendly atmosphere, so my kids were unable to use the pool

wifi wasn't strong enough to access any internet site or e-mail

even the stairs leading up to door was prob half a foot and that s where the handicapped parking was

convienent location, breakfast was great, pet friendly, old chicago connected.

pool and water slide was awesome kids loved it☺️.!!!

the staff in the bar was very rude

hot tub was cold. kids in hot tub

love that they have 2 pools, 2 hot tubs, arcades, ping pong tables, basketball hoops, a bar/restaurant, a cafe

laundry

the kids ran wild and took over the pool

and our great experience ended each night with a great room to come back to and a nice clean safe pool

we were just there for the night so didn t have a chance to use the sauna or pool

pool was out of order and i had two sad children

location, starbucks at the lobby, pool, gym, panoramic elevators

spa was nice, but we couldn't see the controls from the spa, so we didn't get to use the jets

enjoy staying here because of the location and the pool

was expecting more for breakfast. only had cereals and muffins.

breakfast was good

staff was very friendly and breakfast items were well stocked

pool/spa not working thermostat falling off wall hair on shower walls old bar soap in shower old room

the spa tub in room

staff was friendly. easy check in and hotel is pet friendly with only a $10 fee for a dog.

early check in

customer service was poor. the lady at front desk was rude to my kids and i.

i didn't get the spa tub king bed room as my reservation i booked

spa tub, quiet

was in town for job training and booked the king room with spa tub, which was fantastic

tv cable box had no power cord the phone didn't work to call the front desk room was dirty the spa tub was filthy

some amenities could be updated to look better, like the area around the spa tub.

to clean the pet rooms better

breakfast was great

the smell. dirty carpet

the pool was large and very xlean and we enjoyed the hot tub as well

booked it because on the site it was to be a pet friendly motel, but when we checked in the clerk said they