ice outside the parking lot

convenient to where i was going, pet friendly, food on site

have to go up and turn around before you can turn into parking lot

large room with small kitchen capability

comfy beds,great pillows food portions are generous at the restaurant pet

the spa tub

swimming pool can be bigger

the gym unfortunately wasn t too good at all

parking lot was very icy.

there's no extra breakfast

don t know why i can t be given that in the room like with room service

helpful staff, free laundry, ample parking, perfect location for our needs.

only plus was the wifi

indoor areas on main floor to enjoy, friendly helpful staff, a lot of room for parking in front of the property

bed and pillows were comfy. wifi adequate.

only thing i would want to be diffrent is to have instruction how to use spa bath lol

the spa bath & shower were both phenomenal and the soap and lotions were soothing and serene scents

the steam showers are fantastic, spa baths are great and rooms are a good size

jets in the spa bath were placed in spots that made water splash around so had to keep them

spa tube, tv, comfortable bed, bright room, quiet place, clean. we'll come back.

i have are moving the towel bar from within the shower area, and i would appreciate glass drinking glasses would

extremely hot, parking was not very well

kids liked the swimming pool

parking is a bit tight.

checking staff very nice and person work at bar was very nice

the pool and the spa were awesome!

nothing - pool was hard to find based on signs

5 hours so you couldn't even flush the toilet, so we decided to order room service which didn't work as they

wifi was the pits it didn t work at all for us

s does not do room service even though they say so in the room with a qr code

the top of the list is we found a bug in our bed, along with hair, the spa tub in the room was dirty and when

excellent wifi service as well

the views are horrible one side is a bare parking lot near a car body shop where drugs happen

wifi internet did not work, was disappointed in that part of the service

no swimming pool

pet room was still a nice standard, floors were easy to keep clean

the bar and the gentleman with curly hair at the front desk when we check in

in a room that didn t have proper hearing working, the hallway was frozen, the staff at the bar was rude

addition o pool and hot tub sauna would be best.

for milk taken for kids were extra charged which could have been avoided as their consumption on the breakfast

breakfast good, a few more gluten free options would be nice but overall good

loved the breakfast and the hot tub it was a great staycation i came with my kids and celebrated mybabys 4th

the pool with the grandkids loved that the breakfast was extended to 11 am on the long weekend

breakfast was great, staff was friendly! it was a lovely stay.

wifi needs some work but the staff were very helpful.

gym, spa restaurant room facilities

clean hotel with a nice gym and pool

the pool is a little bit small

checking in was easy and the location was pretty convenient for me, ample parking and restaurant/bar was great

) and the food was amazing for both adults and kids

the jetted spa bath was so amazing

aminities, cleanliness and breakfast

fully functioning kitchen. with full size fridge is awesome!

heated underground parking,wonderful.good breakfast.

i always like the gym, pool & hot tub and free breakfast

the jet spa bathtub was awesome. the bed was super comfortable

spa bath in the room

the roman room was smaller than photos spa bath hard to get out of. very slippery.

the spa bath was enormous

we grabbed some bath bombs from lush so we could have our own little spa baths

spa was nice but very loud and quite

the spa was amazing and the massage was outstaanding

spa wasn t available during my stay

the staff treated us with respect , from the valet, front desk to the room service.

room and included a small bottle of bubbly and snacks along with a handwritten card and flower petals on the

to order room service saturday morning, no one answered, but i do understand there were a lot of rooms

the kids enjoyed playing foosball and shuffleboard games while we waited for our food

the pizza we ordered from room service was delicious

get room service was a 4$ charge and 18% gratuity, no designated smoking area, jetted tubs when turned

were expecting a pool for our kids

there was a sharp pipe sticking out the stairs into the spa so anyone could cut their feet on it and another

wanted to have coffee in the morning and wanted for room service

perfect location pool abd hot tub where great

room service multiple times, no one picked it up

loved the location, pool and gym

the king suite was large and clean with a nice spa tub, the reason i rented the room

was no room service, could use a spa (would make lots of business), that the weekend we were there, which was

the biggest spa tub i've ever seen

the spa room was great ud83dude0a

no parking available due to the casino.

older building, very tidy, upgrade to spa suite was great!

spa bath was nice

loved the spa tub!!! so cool! huge room and super clean. wonderful stay!

good clean double spa room

the kids enjoyed making their waffles

location, spa and pool, varying hot breakfast

hot tub/spa was good

room with the spa tub is the best in the city for the value

bed was so comfortable and the spa tub was exactly what we wanted

would be nice to have a few more muffins and cookie options for the kids

beds are cozy, coffee in the room was great, spa supplies provided in bathroom.

use of the spa is included

lounge and staff were great. spa was very comfortable.

spa was nice although dated and staff was lovely

food was stale, hard to get reception on phone, toilets backed up, impossible to get spa time.

in a spa bath suite, the drain plug that was built into the bath leaked and didn't hold water at all

loads of well lit parking

breakfast was good

location felt a little iffy and parking was a little awkward to get to from the road.

the pool is too small

i was disappointed the jacuzzi spa is no longer there

decent wifi, free breakfast, free parking, friendly staff, kitchenette in room

of fruit and juices and even chocolate milk for breakfast

if your looking for a pet friendly hotel this is the one to go for

i enjoyed the room with two double beds with a small kitchen which had a small amount of dishes and cookware

location, parking, staff, bedding, towels were nice and clean

it was great staff was friendly. it was nice using the laundry machines.

wifi kept cutting out

no pool, vending machine didn't work

no swimming pool

parking lot was full when i got there

there was a bar and a place to eat and order food in the hotel, which had decent prices and excellent staff

used it twice but the free weights are missing some, none of the universal gym attachments were there

pool - very very very cold

no laundry faciallies.

there is underground parking only accessible by hotel guests, which made me feel safe travelling alone with

just hard time parking thats

were going on restaurant and bar closed, wouldn

did not use the fitness center or pool but both looked quite impressive

very nice hotel ,excellent service,everything is well ,gym is big ,and swimming pool for kids

parking with lot of space

the hotel is well equipped with the gym , swimming pool

home staff were super nice, hotel was super clean, incl breakfast spread was amazing both days, gym and pool

the room service were not available

attitude and no personal respect for your privacy and sleep while staying false advertisement not pet friendly

stayed in the king spa bath room, was a nice room, tub was great! the staff was amazing as well

location is good. parking in front of my room.

parking is tight. nowhere to walk. by a very busy road.

the wifi was fairly slow so just used our own data from our phones.

its clean nice bed internet is good cable is good easy parking.. clean like hotel.

location, nice spa bath in room, couch and tv in room

in the spa room

dirty the spa bath tub was (every time we turned on the jets, brown debris came out, we filled the tub 3

they did not rush us to finish when kitchen was close at 20 am

nice hotel with parking.

the phone in the afternoon that my daughter and son in law would have a shower/sauna for their spa bathroom

are great staff are all great easy parking overall it s a great experience every time we stay

i hadn't eaten the free breakfast, however i did pop in to check it out and everything looked so good

couldn't get wifi on the bed, had to go over to desk area

lack of laundry machines for the guests use.

com in the description it said the room has a spa bath, and that was the only reason why i booked it

parking lot

comfortable rooms, good price, huge hotel, nice pool area, great breakfast, and decent priced for such a nice

room was great. facilities were great. checking was easy and parking was easy.

hot tub, gym, comfy bed.

toilet belongs in a preschool for little kids, not in a motel, especially for seniors also need to have a handrail

the gym

best feature by far was the no pet policy have allergy to dogs and it is difficult to find a hotel that is

kids playing along the corridor on floor 3 banged on my door

the underground parking was a bonus

i liked the gym and the swimming pool.

not a complaint but would like to see a bar at the pool ud83dude09

they did accommodate people by allowing us to access the hampton inn across the parking lot, but i wish they

really liked the gym, pool, hot tub, staff who let me use their computer for microsoft word, location, the rooms

ample parking

broken coffee machines - had to ask if they can bring us room service - coffee - instead - had to go to nearest

access, friendly staff, room service available late, very clean

due to the circumstances, we got room service which was amazing

room was roomy. comfortable bed. good wifi. very helpful staff.

room service was fast and courteous

could do better breakfast.

the usual check-in conversation and did not provide any details like check out time, breakfast, wifi info etc

restaurant wasn't open, but we found another good bar and grill a short distance away.

breakfast is good.

parking *may* be awkward if you are towing a trailer.