the spa was under maintenance for several days

pool was nice and big kids also had fun with the ping pong table

like the kitchen services, less staff, no plates, no forks, you have to make your own waffle that delayed

the wifi would cut in and out

requested a pet friendly room that information did not get to our booking and required the administration to

no pool or spa available

i was a little irritated that i could hear the weight plates every time someone did a set at the gym downstairs

the gym wasn't nice at all

non guests use the pool

i ordered room service and the food was delicious

a spa would have been nice but it is not necessary.

it was so bad that i had to miss 2 meetings and a spa appointment to get it sorted

my kids like the access of their snacks 24 hours my kids like your pool they enjoyed

from the 3rd floor patio was a wonderful surprise for elite members; lounge breakfast and lobby bar were both

amenities like pool is open until 10pm. staff are very friendly.

we loved the spa experience and the accommodation was just perfect

the following morning we got a late check out and took advantage of the spa upstairs for a massage

they had a bottle of wine for her and small gift from the spa for her bday

the only thing we didn't use was the underground parking as it was $45/day and the spa because we ran out of

the spa and gym floor generally very confusing to navigate and easy to get lost

location, friendly staff, beautiful room with super comfortable bed, very nice spa and pool/hot tub

we didn't get to try the spa as we only had one night

spa change room was way too small and not well attended to

pool is beautiful, a little on the cool side but in a spa setting with the soothing music, it was very relaxing

lavender body quench massage at rnr wellness spa was heavenly; shout out to doreen

nothing perhaps, except the price of spa services.

the stillwater spa attached to the hotel

the rooms were impeccably clean, quiet, and thoughtfully designed each space felt like a personal sanctuary

the hotel features an excellent pool spa area complete with with steam room and the regency club is well

loved the convenience of the location staff was great and you must check out still water spa

my kids are disappointed

wish the hotel had a swimming pool for kids, then that would be wonderful

the room was a full suite with kitchenette and sofa bed

was good enough, especially kids liked to bake waffles

no hot tub or swimming pool

shame that the pool and spa were closed for routine maintenance during our stay.

that the pool was out of action the first stay: and the spa was out of action the second stay.

hotel had an amazing location, great views, lovely spa and workout facilities and comfy beds

the biggest disappointment was the spa and pool area

so was wifi

we also ordered room service for breakfast, but they ran out of some of the items we ordered

good facilities including a self-service laundry

worst experience ever on a family holiday with 3 kids

great service, centrally located. and looked my wife and two young kids

fitness room was pretty good. appreciated the guest laundry

find the breakfast room - thought essence was a spa area

in room spa services great room service great pool and jacuzzi

the restraunt had a good bar menu.

gym and pool looked nice, but didn't get a chance to use it

no free wifi.

the pool/spa was lovely

the spa pool was also really nice and its in a good location near the train station and a short walk to

the room and spa facilities. the restaurant moxies and the staff were excellent

booked this hotel so we could use pool and spa but they were unavailable during our stay due to maintenance, we

beds, super comfy spa and pool robes, friendly staff, and they even left us a generous, cute anniversary gift

lots of squeaking noises from 12th floor i m assuming laundry area but that was the only issue

facilities were excellent, pool (with a slide for the kids) hot tub, gym

being offered late check out

kids love the pool

pet friendly room, king suite, heart of downtown without the city noise

the room was clean, the spa tub was clean. staff were super friendly and helpful.

big room, nice jetted spa tub, two tvs, bed was comfortable, big balcony, breakfast was nice - a lot of variety

the spa bath jacuzzi was amazing, the bed was super comfortable and everything was extremely clean

location spa tub and excellent breakfast

they got an upgraded room with a spa & we got the standard room

delicious spa shower , fridge , microwave etc

gym, comfy beds

lots parking and clean

food is very nice- we had both room service and breakfasts

were using the whirlpool like a swimming pool jumping in and splashing

room was small (with two suitcases) so would recommend spending the extra money to get the larger spa suite

super clean very nice luxurious room with spa tub

stayed in the upstairs master spa suite so luxurious and comfy

the spa bath was amazing and the staff were soo friendly

when i came down for breakfast, the house was completely dark, nothing available in the kitchen and a gentleman

staff was fantastic. pool, spa and gym were really nice.

cracks in grout in the spa tub, wires hanging out of tv, greasy tile floors, kitchen with no

kitchen closed, great location

my kids enjoyed alot

easy access and good parking

spa and pool were dirty and i do not recommend anybody to use them

breakfast was good

location with lots of parking.

good location very clean free parking will stay again

room 227 room service came around at 830 am and tried to open the door before i even had a chance

but the spa tub was absolutely

good wifi

quiet at night.good parking availability.

no wifi as claimed because i was not given access if they have as at when checking in

it was ok, wifi was good and ice machine was easily located

no free breakfast as advertised. spa and pool were broken

staff was fantastically friendly, the room was nice, and the pool worked out great for the kids

the gym and breakfast were

the thing i like the most is our room on ground floor with the parking in front of the room

clean, air conditioned, comfortable, restaurant on site. grocery store/gym nearby, etc.

the pool and spa were not clean. the spa had no jets.

the pool we had to ouselves which was also a bonus

was given early check in at 1pm which was very accommodating

room was nice size, with kitchen sink, dishes, counter too small refrigerator with freezer.

they didn't clean counters in kitchen. ketchup on the side of countertop.

we booked a 3 night stay in the king room with spa for our honeymoon since it was so close

we had a spa room, was very spacious. the restaurant menu was itialian and was very good.

restaurant and bar in the hotel so no need to leave for anything had the suite so bathroom was fantastic

parking was tight for larger vehicles

awesome pool to keep kids busy with waterside

friendly staff; very clean; spacious; breakfast is average; close to university of calgary; didn't use it but

nice design inside there is some nice amenities like a bar, pool, billiards table, fitness room, spa and laundry

great breakfast!

room service was fast

the kids seemed to be enjoying the pool too

i really enjoyed the restaurant and the spa on site is

the pool was nice and the spa on site is

the spa on site and the restaurant were fantastic

like it's professional quiet clean happy staff and is in good location with great parking options

the kids enjoyed the pool, and i was glad i was able to park my car under ground

value, friendly staff and there s a spa and water slide with a heated pool

clean pet friendly rooms, good location, comfortable beds, friendly staff!

parking lot was small and had large semi trucks taking the back portion up.

it has a pool and hot tub and is pet

cost $40 taxi ride to airport but they were picky to let us in because we had our small pet dog with us on

pool spa love it close to family close to shop , restaurants, lrt

ample free parking

(website stated price and pet size and number restrictions, but not the details of the page-long agreement they

great pet friiendly. come here the second time. excellent expriience every time.

pet friendly rooms

heated pool and spa with complimentary bathrobes and towels

pool and spa was oos

we had requested a pet free room which was not the room set aside for us when we arrived, our room was upgraded

the swimming pool temperature just perfect and the kids enjoyed the jacuzzi

we spent 2 hours there with the kids on a tuesday morning and mostly had the pool to ourselves

spa tub was small, like a regular bathtub not a jacuzzi tub

was nice and quiet, spa bath was great

enjoyed the use of the pool and spa and walked a few minutes down the road for dinner

the room was pretty spacious, comfy and clean, the swimming pool spa was incredibly relaxing and the tube is

nice spa bath inside the room

you can stay in the room, use the spa (fitness room, pool or hot tub) or explore the casino or restaurants

had room service and it was excellent

people above us were letting their kids run wild late into the night

kids below 18 can’t eat at the buffet dining.

location, super clean, wonderful staff, and amazing food at blaze bar and grill

other hotels provide a wristband to show verification rather than needing to show it in the spa and evert

great waterslide-enjoyed the food in the pool.

my kids and i loved the place

was kind, beds were soft and the kids really enjoyed the pool

requested an early check in which they allowed

gym and pool are closed earlier and open late

need laundry

the parking is the shitty thing because of the ice from snowing and sunny

had a room with a fireplace but we couldn't use it because no one, including maintenance and staff knew how to

shower had a open nut which says donot touch, which was a little scary for kids

i like the spa in thr room

room with spa bath

big free parking clean room quiet even next to the airport (also a plus)

with our neighbors, they tried getting through the door in the middle of the night scaring my kids sleeping on

the kitchen staff for the breakfast also ensured everything was available

great hotel. excellent pool/spa area. close to major malls and shops

the pool was a bit overcrowded

the difference between pet friendly room and normal rooms.

great location! the bar had great food, and breakfast was amazing!

plenty of on site parking

room, nice guest laundry and good breakfast

free coffee or tea and cookies, easy access to indoor pool and gym

however, my kids enjoyed cooking the waffles

very minor issue finding access to hotel and parking lot by car. (well worth effort though)

there was 2 tvs and privacy door separating the 2 areas so kids stayed

a lot of time in it but was clean 7th floor room was excellent, the air tub was perfect after a spa day moe was

i had a facial at the spa downstairs. it was a nice addition to our stay.

was fun and enjoyed the waterslides, spa bath in the room was great, king bed was super comfy

the gym with a separate small pool and hot tub for a more relaxed spa experience with dry saunas with

the spa bath was gross, brown chunky stuff came out of the jets.

we were told that hotel no longer had spa tubs but were still advertised as having them on booking

spa jets weren t working.?

the pool and hot tub were amazing!

the pool and the hot tub

of the staff are not friendly, especially restaurant and bar i could have stayed in a better hotel for less

spa tub and a great nights sleep

our room had a spa bath

king rooms with spa tub

the pool was awesome, loved the spa in suite

spa jet tub did not work

clean, open spaces, amazing rooms, view over the golf course

the website also says free parking however there was no

great location with great bar and cafe

the pool was nice and clean, the gym was nice too

there was no bath tub in my room, the pool and bar close too early.

shuttle driver left us standing outside the airport for over an hour

a clean and spacious space, a nice view of golf course and airport.

easy-to-use guest coin laundry(cheap), warm swimming pool, great breakfast especially suitable for

nice pool and gym

the room was huge, the gym has very nice equipment and lots of it

pool and spa was nice good

am a regular guest , and i had pet , i wasn t very happy the last time i d stayed, the room was so noisy i

great location near calgary airport. helpful staff. airport shuttle service is great.

have pool and hot tub

i don't think they realize how their voices carry with the open kitchen

room dirty shower dirty dirty spa tub

between the pool and placing our towels outside the door when we declined room service

the breakfast was great , the staff very helpful

that was double shifting between the front desk and locking himself behind a room in the kitchen for periods of

liked the room , clean hotel , there is laundry service for long stays but you need 12$ for each load (expensive

loved the quaint location, the in-room spa bath, and steam shower

spa hot tub outside overlooking river was great

parking for anyone in a regular size truck was not very good

outside parking is a bit congested. should have markings on the parking lot if for 3 cars.

given the contactless arrival, we didn't feel comfortable calling the hosts to figure out the fireplace, jacuzzi

clean and pet friendly.

were excellent overall and went out of their way to ensure we had a good stay, especially the kids

pillows, large rooms, and excellent breakfast, friendly staff throughout the property, plenty of parking

we like how spacious the rooms are. we also like the breakfast in the morning.

no worries about parking and not having to drive to get there

we also enjoyed the spa services which i highly recommend

our server was exceptional and great with the kids

pool open until 12am. casino open all night also fun!

pool area was really geared towards kids - which is great if you have little kids - but not so great if you

our server was exceptional and great with the kids

spa was closed with out notice

spacious room great bar and restaurant quiet pet friendly

much for kids

asked for a late check out and staff were very helpful

desk computers were offline yet wifi worked so they needed to photocopy id and credit card info to manually

first night to get over jet lag in very comfy bed after swim in nice relaxing pool and spa to

staff was most courteous and helpful, room was clean and spacious, there was a brochure for spa service available

the pool is very family-friendly (pool noodles available)

good room service food menu and a coffee machine delivered at 4am with a smile after an early jetlag

pet friendly

love the views and the staff were courteous. the indoor pool and spa was lovely.

my kiddos also enjoyed the indoor pool while there and rooms and bathrooms seem recently updated

seems to have been some recent changes to their room service menu with less selections unfortunately

pool facilities and restaurant are

restaurant on site, the room service, the ease of checking in and out

i book room spa bath room . jacuzzi was not working . it s just a wastage s of money.

possible and staff could not accommodate with any aid-one of my reasons for booking was to use spa facilities

inside of the room jet spa tub

close to casino and airport

wifi was strong

enjoyed the spa tub and nice walk-in shower

room it wasn t very deluxe in that it was rundown and just another cheapo hotel room with a spa tub

nice restaurant /bar and good pool and spa bath

i liked that it had a spa and restaurant in the building.

was able to use the spa for services ,very good and the hairdresser adrienne was superb

so was the spa area, staff were extremely helpful and friendly

there were also lots of kids in the pool/spa

pool and spa were very nice

to point faults out i would go with - it would be handy if they could label the buttons for the spa controls as

the room was pretty spacious, and the ceiling was very high

the staff was great. the bed was very comfy. and the spa tube was great

an adjoining restaurant and suite was comfortable easy parking and facility felt

the rest of the hotel was being renovated. no pool, no gym, nothing.

i liked how the master was separate from the kids beds

this hotel is right off the highway with easy access to both downtown and out into the mountains, room service

the pool and spa were very clean and refreshing after a hike in the mountains

booked a room last minute and as able to get transportation back to airport on their shuttle the next morning

i called the hotel and asked if i could do an early check in so i could sleep and they accommodated me with no

i just couldn t connect to their wifi. only issue i had

even though i don t usually need the airport, i like the steam shower rooms, it s quiet, and room service

and location for family visits pool and slide, hot tub, salt water pools room

my kids and i really enjoyed the water slide when we had free time

control, helpful staff ,easy check in and out, smells fresh and clean, non smoking and pet

restaurant handy across the parking lot

liked everything, the room, continental breakfast and of course the pool with slide was a huge hit for my