wonderful spa and pool

but there was no information available on the detailed spa services, nor on the restaurant facilities including

we did the spa (massage) and it was great

is a spacious property with wide stone pathways leading to habitaciones and the pool, breakfast cottage,

the hotel serves chef meals and the spa offers excellent treatments

kitchen space from the family

when i arrived no one oriented me to the place, how to catch the bus to town, use of the kitchen, no place to

front desk staff were very nice and the breakfast was lovely

nice staff, good breakfast and the room was clean and very acceptable

great location, the best breakfast.

location for the market, breakfast was wonderful

very nice staff and decent but simple breakfast.

breakfast was ok, but could be improved ( more options and/or buffet formula would be appreciated )

restaurant has amazing and generous multi-course breakfast made to order

we ate dinner and breakfast at the restaurant and both were very good

breakfast. it could be better range of products for a buffet.

breakfast was very good, particularly the freshly squeezed orange juice and the cheese scones

oscar did so many fun things for our kids and the manager on duty (i m so sorry i forgot her name

the food was excellent for lunch, dinner and breakfast

nice place. nice breakfast

many opportunities to sit in front of warm fireplaces, sipping a cup of canelazo

the breakfast was good and the ground are absolutely serene and stunning

the restaurant and spa were also great

la comida tambien estuvo rica, y el personal del restaurante y spa muy amable

hotel is amazing and the spa attached to the hotel is the best there is in ecuador

also, the spa was great

spa was incredible

paper thin walls. put all the kids together and separate from the adults only groups.

the cabins were very comfortable and they had everything i needed from a fireplace to a jacuzzi, of course that

we sat at the bar and waited close to 10 minutes for someone to ask us if we wanted a drink since there were

the rooms were clean and we had a fireplace in the room the bathroom (shower, showerhead, bathroom faucets) need

suite with fireplace , awesome view at the lake

the spa and hammocks were also pleasant

we absolutely love everything: super friendly staff, comfortable rooms, awesome breakfast, great location, safe

the service includes a nice breakfast and you can have dinner within this nice hotel the rooms of which are

room was cold and wifi only poor to fair in the room.

breakfast was included and consisted of fresh juice, scrambled eggs, sandwiches and fresh coffee

breakfast was great, location was very picturesque but difficult to get to!!

nice breakfast

friendly staff, nice restaurant, loved the fireplace in our suite, loved the hot water bottle in the bed

breakfast was great.

breakfast for our early departure, were accomodated

breakfast and dinner were delicious

there is no central heat but they light a fire in your room's fireplace each night before you go to sleep

the gardens were amazing, the room was large with a fireplace, and the staff was kind and helpful

the bar tender/waiter. fireplace in room that is prepared at night

beautiful grounds, totally beautiful enjoyed common area with fireplaces