we loved the size of the room and loved the pool for the kids. staff was also friendly

kids had a blast in the pool - staff was great!

they needed more parking places.

the parking lot. our room smelled like someone smoked in it.

good breakfast

the pool and spa area look unused and was very dirty

friendly staff and spa facilities

the pool & spa area, especially the frog slide

spa needs paint it looked terrible we used it but it looked dirty

spa needs tlc.

we were comfortable enough though and if you can make it without a spa bath the location can t be beat

wifi is very slow

clean, convenient, great service. nice pool and hot tub.

bartender was really nice and the laundry facility was helpful

room service and maid service

close to the civic center we were attending a gymnastics meet at.

location. quality of the restaurant. very clean pool.

excellent breakfast room service due to covid

beautiful, new, clean guest laundry on site; an extremely considerate measure

pool, hot tub, and sauna were over run with a lot of kids, which made it difficult to relax and enjoy

the pool could have been cleaned, and the tower lights on.

had to request house keeping and did not provide room service

room service choices were awful

the blue color of the pool was fun, kids had a great time swimming.

the blue color of the pool was fun, kids had a great time swimming.

pillows back (attached photo) pool was broken room was dirty cleaners at our window bar closed gym not very

kids screamig in the background

sauna and hot tub were closed and someone had made a disastrous poo in the mens bathroom in the pool area

kitchen had everything needed

also i did think that the pool area was also quite good size wize aswell

the full size refrigerator. the breakfast and social hour.

claimed to have a fully equipped kitchen which was not true - it is a sparcly equipped kitchen

room was very clean, the shower was huge, the bathroom vanity had good lighting, the mini-kitchen had adequate

pool/spa was clean and empty when we arrived, and room was clean and comfortable.

pool was closed, and i ask for our rooms to be close and they ended up being on two completely

our kids were really disappointed

wifi did not work

excellent love the underground parking..

i ordered a hotel shuttle with the receptionist, it never came, had to order uber and we were almost late

they also have a private shuttle to mayo

the gym was lousy.

conveniently located near mayo clinic. good wifi connection

was charged $150 for a pet fee without my knowledge or authorization on a card that they got information on from

the kitchen, bathrooms and laundry were clean and modern

from the hospital, underground heated parking, red cow restaurant, rooms are huge with full kitchen and washer

we utilized the hotel shuttle for all of our appointments and it was so convenient, clean, and easy to use

i could have been there in warmer weather to enjoy the pool area. it looked fabulous!

in room (closets, open living areas) recreation area is excellent and impressively large outdoor pool area was

location and the clinic shuttle service was wonderful!! very accomodating and food was great!

the second unit we moved into was actually not very clean there was pet hair on the carpet and requested the

very much enjoyed my stay--transportation--room service--outside dining--i need a correction on my bill--i was

great staff, restaurant, brkfst ,pool, hot tub , and the shuttle drivers

coffee bar is a nice perk--though pretty sub-standard treats

pool and spa was not working

spa was out

the kids went in the pool and came out smelling like mold

wifi wasn t working on first floor

location was excellent staff was what i expected very efficient. adequate breakfast.

too many underaged, unsupervised children in the spa and the chlorine level was unbarible

price of $150 is outrageous for having a pet

parking lot was very dark at night, would help with more lighting for the parking lot.

was so much fun for the kids, big hot tub and the staff was great

there were some unruly kids climbing up the slide backwards and shoving each other

pool and spa were clean

the saltwater spa and pool were so relaxing

well maintained pool and exercise room complete with weights

not a lot of breakfast to choose from

staff was very friendly, rooms were clean, elevator was quick, parking was easy.

carpet was stained

pet friendly

room looks somewhat modernized, but the rest of it look just tired in need of pete, and a little bit

it was pet-friendly. the room and bathroom was clean. price was right.

could serve fruit and or yogurt for breakfast.