had to 'exceptionally' take a shower at the spa after checkout.

activities available, such as nature walk, karaoke, evening venue, spa and massage available

couples massage and the bed heaters didn't work, there was no hot water in the showers at the spa, and there

service , and i pay a spa with steam room and was not working and she charge me the same price

the pool and water slide for the kids

the kitchenette had a full-size fridge along with everything needed for preparing meals

the pool area

needed daily room service. slow room service. drinks were a little weak, but good

apartment was well stocked with kitchen ware so cooking was easy

and the pool area are gorgeous

great restaurants on site. amazing pools. huge room.

they didn't tell us or any sign in the room about wifi password, i asked the cleaning staff and she told me

needs earlier pool hours for us early birds.

no wifi. the wifi they had was very week.

was a little bit damp, also no wifi available at the building i was assigned, which was very inconvenient when

swimming pools to choose from, a water park with slides and a lazy river

we would've liked to have food service at the pool but that wasn't an option but there were plenty of restaurants

a pool almost at every building

to get to the hotel you have to wait for a golf cart or van to come take you as you're a bit far but we walked

d that is far outshadowed by the amazing experience) was that the hot tub by the infinity pool (the closest to

the spa is not exist

spa was closed

and very few food or store options, though the water park, ferry to palomino island, and spa are in that area

no spa - disappointed no water sports

our kids loved it

pool water not heated, small spa and gym

i wish they could have a better spa facility

had wifi issues, no hot tub(only at spa if you pay more), $35 for one night of parking and $58 resort fee, no

the pool was a favorite and the spa was wonderful

absolutely beautiful stunning garden, very nice and clean pool/bar

for spa services - we are still working on removing these charges since never ever visited the spa

the spa is also very good

breakfast was not included. spa experience was great.

the pool and hot tub were both clean and felt amazing

they lost our bags before we left for the airport and we were hence late, and at pool and restaurant service

the roads in the area are narrow and have many curves. the water in the spa was cold.

buatifull the pool

they should have more parking and more supplies for customers in case of anything

steps from parking lot up to the building and to our 3rd floor room

pool and the fact that included a parking space

they said they had spa services but apparently staff only show up on saturday and only if they feel like

somewhat odd: no daily room service, no cleaning out of garbage in the apartment during the entire stay

ocean view amazing, restaurant and bar on site great

i didn't like dinner at the hotel restaurant also there is no gym

no wifi at room

daily yoga and spa treatments were awesome

parking is a bit tight but it s doable if you are not in a rush.

breakfast was delicious yoga classes were great and taught at a professional level property is

the breakfast was delicious

the swimming pool is super well maintained and cleaned

no spa or gift shop and common areas had old run down furniture and bugs

no in-dinning/ or room service of any other nature;no fridge in the room; no tv; poor cleaned room; didn t

pool, view and size of room were excellent

the food and the people. the restaurant food is exquisite. pet friendly property.

this hotel is a paradise, full of horses, the sound of the waves, a beautiful pool

then our bed was broken and our spa treatment got cancelled because one of the staff had to leave

able to enjoy the room due to noise of drilling, neither the pool due to construction workers, spa is out of

loved the beach access, multiple pools, spa services, and the pleasant staff

casino, spa or gym as advertised

the beach, pool and spa were clean and beautiful.

the room itself looked ok, the kitchen area and bathroom were out dated though but i will admit their customer

cleaning was awful, all the furniture had mold, specially in the kitchen, the shower also had mold including

the lobby isn't open either, mainly used for lounging, also they state on booking that there is wifi available

is always wet, bathroom and kitchen outdated, water only works at certain times

stayed there for 3 nights, june 2024, the pool was closed the whole time and wifi doesn t work

the spa was amazing

spa is closed due to covid

we had several spa treatments, which were great

lots of amenities (pool, pool bar, beach restaurant, spa etc) and lovely professional staff

different hotels out of town and usually they upgrade my room or give a complimentary dinner or spa or something

the main reason i chose it was for a spa relaxing bday

location. gym

used the gym and was happy with the equipment inside

side door locked to the parking lot only had one main entrance and one in the back when there are actually two

from front desk to the pool and bar staff as well as the chef and housekeeping

hotel was nice and really clean and the pool was nice and clean the room was so cozy and clean i would stay

the cleanliness of the rooms and accessible features like the pool and coffee.

we lucked out on parking

he was so friendly and was able to get us an early check in which was extremely appreciated

the pool, roof and other common facilities were great

parking

there s access to a communal kitchen where you can make tea or prepare your own food

pool could be cleaner with a larger net to prevent excessive leaves from falling into the pool

didn t like much about the property, was truly let down by the pool and the size of the pool

atmosphere, a little bit like a hostel but only the good things (communal sunscreen, a kitchen you could use)

the spa pool is awesome

spa pool was a nice bonus we weren t expecting

great spa pool, right outside our room. comfy bed. good quality food, although quite pricey.

advertise a beautiful restaurant and bar but when you get there they inform you that it is closed permanently

elevator, no room service, paint pealing all over no coffee in room charged us for coffee booked 2 nights and

very clean and room service was awesome.

so if sleeping 4 adults or bigger kids, it may pose a small issue

laundry facilities were difficult to find and the dryer didn t dry the clothes all the way unless

only thing i didn't care for was the room service charge for food delivery but i could have just gone downstairs

the gym was close. the pool is too little for the hotel.the parking is too spensive.

breakfast included

the breakfast is very ample

the room has a kitchen, air-conditioning, a tv and a private bathroom

the lobby is beautiful and a hot breakfast was included

good breakfast clean rooms nice staff

access to the main marriott for beach, spa and gym

at its highest volume and there is no way to change the settings the microwave is located in the laundry

it was a terrible experience with my kids waking up and not getting to sleep again easily (specially my 2-year

i didn't like the bar hours on the roof and that would probably be my only complaint.

for drinks regardless to water or ice was very slow at different shifts i think it should be 2 bar tenders

there were no spa appointments available

the spa staff were skilled as well as polite, and even provided tips on where to find the best

my fiance dropped of key to the room at the spa to give after my appt

too many kids

laundry facilities had 3 washing machines 1 was broken and 2 dryers were broken

surprisingly fast and reliable wifi, good enough for online gaming with tvs you could hook up ps4 or xbox

the wifi was excellent

also, a pool and nice outdoor spaces and a perfectly adequate breakfast is included which we really

location was great. nice continental breakfast friendly staff

the pool and the pool table were really fun and there's also a piano in case you want to use it

i wish the spa was in the hotel. but it s only a block away which is not bad.

beach service enviance pool gym spa bar casino club restaurants do miss acai bowls though

wish they had a spa / salon inside the hotel instead of having to leave the property to get a massage

the spa was closed

t initially advised of the $25 daily food credits as well as the casino credits that were specifically for

is centrally located with some parking spaces

the parking is not free as advertised and i was woken up by a guest yelling in the parking lot because

was hoping for a spa and gym

rooftop pool was extremely nice the staff was kind and very upbeat i will definitely visit

the breakfast was limited choice but quite delicious

if we had been told before our visit that the bar and kitchens were being refurbished we would not of come

the pool/ rooftop area was so picturesque and pretty

facilities like gym spa sauna and pool

spa prices quite high so declined

top spa in san juan

everyone was so nice and helpful. beautiful hotel and room. spa was amazing. beach is beautiful.

the spa is extraordinary, an over the top experience