i loved the pool was open late

wonderful stay and beautiful room. great staff and really nice breakfast. we will be back!!

the wifi was also very reliable

a lot of trucking parking

free breakfast

kids and dogs in breakfast area

customers were smoking weed in the hallway and the smell can't into my room where i had small kids

laundry room should have more machines

had a wonderful time swimming in the pool after a long day

total privacy and the free breakfast was above and beyond!

we pulled the spa bed out the sheets were still on it from the guest before us

gym breakfast and very clean staff is very helpful

parking close to building, location, quiet, and overall the facility was clean.

i liked the 24 hour open access to the pool.

and my daughter love the pool

no bathtub or spa to soak in

the spa tub in the room was my all time favorite.

our room was a corner suite with spa and much larger than expected, stock photos don t do it justice

the spa was great! free parking! great food in all the restaurants!

the spa was great along with the pool

the wifi in the rooms is great. the laundry on site was very useful. very friendly

the wifi in the rooms is great. the laundry on site was very useful. very friendly

room was clean, but the ice machine and laundry room were not

the wifi was good (but very quick to drop you for inactivity

the spa tub

spa tub was not operational, it would have been nice to use if it was operational

the pool and the bar.

loved '' my room and the breakfast area hotel employee was great at taking care of me and the kids

great pool and hot tub...really good room service for dinner.

the pool and spa was a big plus

the room has ample space to accommodate a family of 4, spa was great, breakfast was delicious and had a variety

wifi was poor but besides that everything else was fine

the breakfast was good. check-in was fast. wifi worked well.

morning breakfast was delicious and offered a great variety

location is perfect for a walk to busch gardens to bypass the $25 parking

great breakfast at no charge. friendly staff.

no breakfast even though covid restrictions were lifted

the lady was rude about me having my pets that i was not being in the hotel then she had this man that work

free breakfast was great

advertised that hotel had a hot tub spa but did not.

a group of kids were very lond and ride at the pool.

the support staff at breakfast was very friendly and cordial.

was 1 older lady that worked in the bar area that just had bad vibes and clearly didn t want to be

courtyard in the center of the hotel was a bit noisy at 11pm with kids running around and yelling, but overall

the breakfast wasn’t anything special but would be good for small kids

wifi sucks but other than that it was excellent

proximity to busch gardens is unbeatable and shuttle service was very good

i did not visit the kitchen so i'm unsure of the food quality or cleanliness

the free shuttle to bg was such a plus

outside poo and internal gym facilities too

we used the free shuttle to the cruise port and that was also awesome

breakfast was great as well

was great for the kids (aged 2-8)

room was clean and tidy, no room service for the 3 days we were at this hotel

and they forgot to charge 300$ for mini bar and kept bothering me after i returned back from the states

ryan, a bartender at azure, always is so kind and professional

the pool bar seemed a tad understaffed on a busy sunday before a holiday.

there were no vending machines. yes there s room service but i wanted a coke.

to the point where all me and my wife did was stay in our room and order room service

the hotel staff upgraded me to a king spa room that had a huge tub looking out on floor to ceiling windows over

room service was ordered and delivered in a very timely manner.

the pool wasn t overcrowded and very relaxing, enjoyed the daily $30 credit and the extra step

room service and food options. parking was easy.

breakfast buffet was very good. room service was great for something late. pool was lovely.

had personalized massage at the spa across the street at jw, except it wasn t personalized because it felt

great location, great views and restaurants. comfortable room, great pool.

beautiful hotel on the water, super early check in, very close to amalie arena and the bars.

pool could have been heated for how chilly it was.

i miss the old school room service for food. it wasn't available 24/7 either

we have to pay for parking and breakfast wasn't so different

the service was ok, the gratuity was high, paid almost $300 for one night, breakfast was cold, could be better

breakfast offered a good variety, including vegan-friendly options such as oat milk

good breakfast, friendly staff, clean room. i would surely return.

helpful staff who then allocated me an unsellable room on 7th floor next to a pool plant room that was so noisy

another hotel but because we were only staying for 1 day & had came in very late with super tired kids that were

my initial room did not connect to wifi and tv did not work

noisy kids and security issues never handled by the staff. will not stay here again

we got the city view, and it was very loud. kids racing, sirens.

locked out of your room while your kids are wet from being in the pool is not good

i did not see a wifi password for computer

bottle of nice shampoo, the shower head, the office nook with seperate lighting, the ample kitchen, drawers,

our room had a full kitchen with oven and 4-burner stove, a full size fridge and freezer, and separate counter

only 1 chair in room. it had a kitchenette but no place to eat. however, we didn't eat anyway.

a few pots to use for the kitchen

two bus load,s of kids checked in at 2am

parking didn t seem enough; trailers taking up 6-7 stalls not convenient

location of the hotel was perfect , nice clean pool, very nice staff, and the room was top tier.

best part was the breakfast

we had to ask the maid in the hallway for towels, and to place our old towels in her laundry bin, we were asked