the spa was wonderful to do with our children

the spa charges an automatic gratuity, which they never told us about or reflected on our bill

be prepared to spend extra money on extra's they have a mother daughter spa thing, character breakfast and

i d say the spa and the gourmet village concept are the best things of the place

the birds that steal your food at the pool. but that's not the fault of the resort. haha

the spa services were reasonably priced and of a high standard

spa and gym are nice and rooms are very big and nice

finding the right people to reserve an archery lesson wasn't the easiest and the pool in the spa is very cold

the spa was relaxing as well

will highly recommend the spa - the ladies are so friendly and professional - we booked the aroma massage and

time share type of thing) and for us it was a bit of a waste of time but did get a discount to spa and things

the spa oh man the spa is a must

the night staffs was very respectful and cool the spa was cool and the pool in the room was cool

spa is dreadful, sauna is cold, steam room is too hot

the spa was soo good, to the point that i had to make another reservation for the next day

spa services were totally worth it

the spa could be made more affordable. the prices were similar to what we pay in ny.

are individuals around the resort promoting spa sessions and excursions, and at times their approach can be

the spa was fabulous

kids camp ladies are wonderful - super caring and always joyful - they even gifted my son a little

butler, teudi and spa tech josefina were

our personal butler for our cabana rental, norieski the dining buffet hostess, lisandra in the spa and countless

the spa staff roams the resort pushing services on you.

not informed about free hydrotherapy spa or other diamond club perks

oliver the spa guy in the front told me if i decided to do a walk-in at the spa it wouldn t benefit him

she set up our room with a little welcome gift of sparkling juice since we were on a babymoon

room categories i highly recommend: the swim-up room and the fuego category, which is even more spacious and

also i would like to thank the amazing spa team ms

i really enjoyed the spa as my wife and i tried hot stone massages for the first time which were excellent

places that are quiet and provide a very relaxing atmosphere to read books or just relax with spa music in the

spa services can improve

breakfast and the location was great. spa treatment was excellent. entertainment was great.

the gym was awesome, as it was centrally located and had all expected equipment

the water park is an afterthought: 2 black enclosed slides and two open white slides one of which was

staff very nice, food good, elias at splash pool amazing

educated speacking loud on a call,wich i find very unprofecional,the drink hut at the beach,the bar tender was

very nice and cozy apartment ,clean ,kitchen available,supermarket,restaurant on site,pool.

kitchen cabinets doors couldn t get closed, either balcony door and no one came to fix it.

location, pool and beach.

the only bad thing was the kids play area it was rusty .

they do have a sports bar with a dj after 11 but it was more like a lights on lounge than a club

the hotel has an app where you can order room service, housekeeping and check any activities for the day or

pools and the relaxation with the friends around the pool

breakfast was great i would encourage everyone who can to go there.

bar staff/waiters/waitresses worked extra hard to make sure you always had a full drink

the prices for the spa were too high

jean carlos for being part of the magnificent experience i had there, i love their spa services, i hope to see

spa was expensive

spa was absolutely amazing

my visit to this spa was an absolute rejuvenating experience

is a good experience and again well looked after the gym is very big with high end machinery, the spa is also

+ best spa ever + great food + staff very friendly

my wife asked for a magical night in the spa tub on the deck with strawberries, champagne, flower petals,

the rock spa was excellent

one of the highlights of my stay was visiting the rock spa, which was an incredible experience

ordering from standard loungers (no food), $39 beach bag unless purchasing a cabana, and a spa experience that

bathrooms by the chill pool, saw a lot of people drinking at the bar, yet few left the pool all afternoon- i

the large pools offer two different atmospheres, one party style and one chill, both great depending on your

the speakeasy was closed, as well as the trade in bar

s beautiful beach and spaces, the restaurants and the spa

prices at the spa are exaggerated. almost no fresh fruit juices.

spa treatments, albeit excellent, are more expensive than in switzerland

in addition, the staff did a great job maintaining a peaceful spa atmosphere, however unfortunately some of

they will try to sell you on excursions, spa treatments, dinners in the beach, etc

everything was great and the pool was great everything they offered was on point

the wifi did not reach the room only available in lobby

incosistancies in rooms, some have hot water and some dont't. wifi reception was awful.

they don t have many parking, need more ilumination, don t recieve credit card

the bonus was a very nice quiet pool with poolside bar and poolside restaurant for breakfast

the food and spa service and price. they did not meet my expectations. and too pricy

the spa was amazing i enjoyed it

only local brands too many guest, the service in main restaurant was very slow they do not have spa with

charge but the property manager says otherwise and refused to accommodate me for any spa treatments

we signed up for spa service and my husband got his but i didn t get mine

plenty of things to do, gorgeous pools, great entertainment, they junior luxury suite was so spacious and we

pleasantly surprised by the first-rate gym excellent spa facilities wide range of food and drink

were too insistent on buying tours or spa services

) - spa prices as more expensive as in europe

the spa was really nice

staff butler (hector) entertainment food drinks pool spa excursions relaxing

the grounds: meticulously kept, sparkling clean with beautiful beaches that are groomed daily

also don t skip out on the spa treatments

- we used the spa and the facilities were superb

i would highly recommend the spa services

the activities for the kids and the adults was exceptional

if you want to have a great dinner, breakfast or lunch make sure look for the waiters angel, samantha or erick

hotel es away from hotel and casino they accommodate me in another hotel because the big hotel with casino they

the water park was lots of fun

really enjoyed all the things for kids to do

the spa was fantastic

the water park is old and needs to be renovated. also the rooms furniture should be renovated.

room service took 2 hours to come to my room

the water park

the waterpark installation was amazing and kids really enjoyed it

ricardi doing hydrotherapy at spa was awesome

the aquatherapy service at the spa was an excellent surprise

raiza minerva raul , luisa the spa ladies and the gentleman who walks you through it all i had a fantastic and

was very friendly/ spa was excellent-we were treated very special-georgie was our butler & he was always ready

rosemarie and adriana ( cleaning staff) , rosanna ( restaurant) , freyddy ( spa ) jovanni( translator at the

the spa was amazing

i enjoyed my time with my husband but i hated that our room service never came, our waiters never came back

the fact that there were kids everywhere

only section wasn’t really that secluded from kids

hotel was misleading we thought we were going to an adults only resort and there were kids

the spa was also very nice

the pool next to our room was dirty unfortunately

wifi was a bit up and down but not the worst and sometimes the caddy was bit of a long wait or too

everything was very clean and our kids loved the buffets

easy it is to get around, everything that s available for kids

beach crowded, not enough activities, constant barrage of people trying to sell stuff on beach, spa overpriced

activities entertainment staff trying but accommodating a well equipped and maintained gym contribution to nature

breakfast is excellent, too many option to choose from, buffer is also good, if you are a drinker

well cared for and nice, lots of chairs available at beach and pool, drinks good, live music in bar area on

oh, and they had wifi all throughout the property, this was great

my clothes got bleached out and damaged when i visited to the wellness and spa center

if you miss a meal there is always the pool side restaurant or sport bar to get something

there is no internal surveillance at night in the pool and beach

the place is amazing the pool party, the beach

was limited in choice - aquapark is located far as it is shared with 5other riu hotels, our kids didn't like

also the wifi is weak

great breakfast!

is well maintained - in the room there was a smart wi-fi tv -wi-fi working ok -room facing the pool with a nice

also the breakfast was good

pool on the roof. breakfast.

too many mosquitoes everywhere, pool are us very cute for meditationand chill day by the pool, no bar you have

liked the pool, the rooms and the italian cuisine

nice pool nice people, owner very involved to make sure guest are happy

front desk attendant spoke good english but was slow on responding to our request of fixing the wifi connection

excellent breakfast

employees in the small pool snack bar handling pizza and other stuff with their bare hands

the gym and swimming pool

expected to look better so much construction going on, horrible wifi. beach over crowded

no swim up bar which every resort in caribbean has

wifi was very spotty especially in our room

the bowling alley the casino the spa the gym and the stores

comfortable beds, clean property, beautiful spa and i was sad to go

spa is completely overpriced

the spa was amazing and my masseuse fantastic, regular resort price but facility was nice

spa staff, ac in the room and restaurant.

spa (overpriced) and fitness center (free)

didn't like the fact that we were offered a spa day if we had breakfast with the concierge no strings attached

great staff. tobias at the beach, juan at the pool grill. amazing people and excellent service

yocari be, migel, ruth, ariela, excelente, armando, hot chocolates and the best waiter in the pool, tabuos

everything is beautiful - room, landscape, restaurants, pool area, etc

they accommodated us with spa credits for the inconvenience but it still took a significant amount of time

there are plenty of options for activities around the pool or the

lady the first and she no bring nothing, no clean well the rooms every day, no refill the mini bar , covid test

is beautiful most staff is wonderful drinks are good cons 5 of the 6 of us got sick beach and pool service is

second of all staff are always welcoming ismail at the bar area and dissel service at lunch was excellent modern

bags left at security checkpoint was safe and secure the spa experience was awesome

through out the whole stay, free of charge visit of all a-la-cart restaurants, 10% discount for spa treatments

spa was overpriced

i did not like that the spa was not included.

spacious so you don t feel like there is a lot of people all the time

the spa and masseuse were wonderful

i liked everything except room maintenance. slow and inefficient. spa was outside the property.

we took advantage of the spa services which was very nice

the people were really pushy one of the spa staff told us if we didn't book with him then he didnt make money

enjoyed a massage at the spa and the gym facilities were very good

pool was great

also the app does not work for room service, just call and the maids needs to replenish wash rags as much as

room service is not great

the bed was really comfortable! the bedroom was always clean. the pool was clean and nice.

beach; there is a large pool only for kids; staff are very friendly; the grounds are very spacious and beautifully

spa time was the best, everybody is sweet and nice there

well decorated rooms and spacious

the gym and the spa were excellent, i had 2 massages done on the same day.

room was by the laundry building, staff was yelling over their radios all day and the noise from carts and

the beach and the huts and the food trucks and the wet bar and the huts

like spa treatment, photos and so forth

some things like wifi and spa (massage) are expensive

the beach asking if you want to hold a monkey or parrot (of course for a couple dollars) and the spa guys asking

- the resort as a whole - calmness (hotel was not very crowded) - the massage offered at the spa - some of the

old gym and spa they could be

big gym and good spa treatment

the staff is extremely friendly. the spa was fabulous!

the housekeeping team will do the bare minimum

that my almost 15 year old daughter could only use the gym between the hours of 10am-5pm (major pool, beach,

room service process is terrible, front desk staff not helpful with problem solving

everything was 10/10 except our upstairs neighbors who started using our private pool in our absence and started

and their kids were using every single private pool on villa 26

upstairs neighbors who started using our private pool in our absence and in our presence lately

the best spa day ever

booked at punta cana spa and resort but on arrival after a long 9 hour flight and queue any the airport there

good food (especially the restaurant el dorado (steakhouse) and sumptuori (japanese) - clean and spacious rooms

we were incorrectly charged an additional usd 200 for spa treatments

booked at punta cana spa and resort but on arrival after a long 9 hour flight and queue any the airport there

daily entertainment for families, spa is amazing

i also loved the spa area

the spa experience was incredible and a beautiful facility

nice gym and spa services

of kids, which is ok, but we were trying to relax at the bar and they were splashing and sitting on

the main pools and spa pool have moldy grout and need more maintenance

the spa was heavenly, and the deep tissue massage was out of this world

love the restaurants and the spa and poolside. beaches very good.

spa was fabulous

was good, activities were plentiful, spa was nice

parking spaces are limited!

the wifi was awful

pool and breakfast

comfortable beds, breakfast in the price, good ac. easy to park by car. wifi. very good price.

wifi dont't work for 2 entire days, this is no acceptable

i really recommend the spa and the massages

getting a massage in the spa was carried out well with empathic attitude,pricewise ok (50 min 80us$) even a

property was beautiful the beach was good the spa was great overall great place for the

the people who were offering excursions and spa treatment were like salesman

the room view was oceanfront (charming) the spa ladies were outstanding

the room service probably just changed the towels and bedding and since day one we were walking on sand

were in the second floor and we almost didn't have wifi there

the hotel really nice and friendly, he came straight to the reception to greet me - angela the bartender in the

chairs on the beach and allowed us to use some tools to cut fruits and to open wine on the hotels kitchen

there was no wifi in the room

the breakfast was cold and doesn t have much variety

we always felt a bit sick after having the breakfast - the staff from the restaurant weren t nice - the first

waited 2 hours for a pool towel that never appeared, bed was uncomfortable, pillows were lumpy

free breakfast, was awful, coffee full of grinds, slow service and the staff never smiled

is basically not finished, next to the pool area there is still building going on, restaurant menu is very

the ceiling fan was to loud. and the room service cleaning needed more attention.

breakfast was great / parking was good / location was good / ac was good

breakfast is simple, but tasty and filling, looks very fresh and beautifully presented

the sister hotel has a 'private'beach which in reality is just the bar area

too small breakfast, low speed wifi

maria in the spa provided wonderful massages and their massage oil smells so good

premium amenities included 30mins at the spa and a discount on their caribbean spa treatment which we bought

pascuala at the spa was also great

the spa was excellent.

spa needs maintenance

the 3rd floor -safe was broke -drinks seemed watered down, and some food items were a bit salty -spa pool water

spa was great (about $100/ person for a 2 hour session)

sales people from spa and excursion group that trolled beach and pool area

the resort staff were at times a bit too eager trying to sell additional services, such as spa treatment, tours

spa services are very good a bit expensive my room was a regular room with a pool view the room

the spa was lovely and the hydrotherapy was a cherry on top

spa on the room balcony didn t work

the beach was beautiful (soft sand, large space) and cleaned regularly by staff

giselle and stephanie at the spa provided the best massages my wife and i have ever had

spa prices are not worth it

rooftop pool and beach areas were both amazing. plenty of space to relax and enjoy the sunshine.

location, very clean and nice room, the breakfast was a bid poor due to covid restrictions, but the staff was

apartment is beautiful, spacious, the kitchen was well equipped

the courtyard/pool area is great as well as the view from the balcony

breakfast in the mornings were great and satisfying

friendly staff, the room was clean and with a nice pool view !

staff are not friendly, the balcony door was broke and the pool was dirty so we couldn't take a swim

pool view is a great pros! beach bar is the center of all the fun! book here.

good location and nice pool

pool view is a great pros! beach bar is the center of all the fun! book here.

liked everything, the staff, breakfast, lunch and dinner, the spa treatments are just incredible, a must try

wifi

it took just a few minutes to drive down to down town, where there is tons of parking, a great supermarket and

swimming pool was great

room service is slow its like 20min to wait or even 30min

the place was so close to the beach !! and the swimming pool super nice

the apartment felt more like a home than a hotel room proper kitchen, lots of space, good natural light

high ceilings, real kitchen, actual space to breathe felt more like renting a local flat than staying in

kitchen had all basics

the apartments are very comfortable, there's a pool on site, and the service is excellent

we also really enjoyed the breakfast each morning

wifi was great

perfectly equipped unit with everything necessary in the kitchen to cook, good toaster, good coffee machine

the condo is located on the ground floor which allows you to walk right onto the pool

tropical breeze and sound of the sea while cooking, dining, and watching movies on the provided wifi (for free

the kitchen, dining, and living areas allowed us to enjoy the tropical breeze and sound of the sea

swimming pool was refreshing and offered a wonderful place to relax during the day

rooftop pool was especially refreshing and well-maintained, offering a calm place to relax throughout the

near to the beach. the pool is very ok. very kind administrator. breakfast is basic.

the breakfast place was nice it's a min from the suite and it was proper

the rooftop pool was by far the best part of this property

kitchen with a fridge and pool are available in the common area

pool was refreshing and had a calm atmosphere that made it easy to unwind

for example, the kitchen taps are severely rusted, nonfunctioning and pulled out of place so cannot be used

i liked the layout of the room. the spa tub was a nice touch.

the spa was one of my fav the hydrotherapy was worth it

i also really enjoyed the show time bar next to the stage where the shows are performed

junior by the pool, mr

pool; wide hot tub; many restaurants; modern decor; everything looked like new and clean;

massage at the spa was

never did figure out what the spa facilities were

place is sold as a luxuary apartment complex with spa and beach club

cozy, charming, your own patio with a couch and hammock, your own kitchen, awesome working ac, a fridge for

money exchange, supermarkets, and bavaro beach within 5 min of walk - cleaning every 2 days - late check out

locations, transfers to the beach, cleanliness, great pool, helpful and nice staff, reasonable prices at the

pool area was large and the pool was a perfect temperature and very clean and clear

the water in the shower is super salty also in the sink i had to use bottle water for my kids to brush their

pools are excellent easy access to pool and amenities clean area at the private beach

very good breakfast. nice pools. good atmosphere.

there is no free wifi

they have a buffet so many kids and adults was not wearing masks

my main problem was the power went out and we had no wifi the entire night

at the front desk was great in helping us secure a taxi for our departure and arranging for a late check out as

a prime location, tasteful and sumptuous breakfast, kind and helpful staff.

breakfast was good with plenty of choice

the breakfast was by far the best hotel breakfast i had ever had

the yhi spa was beautiful and sooooo relaxing, one of the best massages i've had ever

the beach is amazing, the spa incredible and nice swimming

the spa was overcrowded and the massage rooms were uncomfortable

kids falling from bad floor and floods in mid of restaurant

staff, food, spa, beach, pool, nature

room service was poor; taste and presentation struggled, and the selection could have been better

the drinks at the bar are very watered down.

our room was just ridiculously large, a kitchen, dining room, living room, insane bedroom, 2 bathrooms, a toilet

the staff too were excellent except the bar staff would serve people who came to the bar after you

- was old and didn t work well, same with indoor jacuzzi, and lots of pieces of tiles in the pool were missing

the bar had a happy hour every night with live dj sets

thirdly, we had a big problem with our kitchen

were games and activities near the pool every afternoon

in the heart of bavaro hotels with competing bar and restaurant loud music and events every night

the pool area was always tidy

apartment is beautiful, spacious, the kitchen was well equipped

swimming pool, kitchen. nice common areas. room size and toilet. friendly people and helpful.

nice little pool with towels provided

nice pool, we enjoyed time to stay there

a bar next to the hotel

the family rooms and apartments were spacious, and having multiple kitchens made meal prep convenient

the kids spent hours at the outdoor pool, while the adults enjoyed the spa and quiet picnic areas

is an overwhelming location with a very nice and clean pool

we also enjoyed drinks at the bar in the evenings

the pool was the icing on the cake

best thing about the resort was the spa

the spa was amazing! best yet in my travels.

not like that you had to stand in line when u go to breakfast to book only 3 nights of dinner

restaurante mila buffet pool beach service butler adriel cabrera

breakfast was nice but nothing compared to melia caribe, the neighboring property

the location is good, close to the beach, restaurants and bars, the breakfast was delicious.

it s located by the beach and nearby restaurants. the free breakfast gave it a few points

the rooftop pool was nice with a great view, the staff at the front desk was very kind

for breakfast it was kind of coupon that you use at a restaurant so they cook for you the one you order

the room was large, spacious and clean

we were above the spa and enjoyed the balcony - it was blessedly quiet

the property is very cute, has its own pool and private beach, and offers a full complement of spa services

outdated kitchen, ants

rooms were spacious and clean, the kitchen was very clean and it has all it need to start cooking