very poor facilities,no concent,no wifi in the room

secure on site parking, easy access to the city centre.

location if you have a car - easy access and parking, and a short drive into the centre of town (plan your

industrial site, no parking available bar and restaurant shut really early and no more in the

no bar and the location is very poor for eating options. very industrial area.

elegant decor and parking in front of the hotel

everything. great breakfast. clean. good location. free parking

small but nice pool.

elevator needed maintenance and prices at the bar a too high

free parking

the facilities, pools, gym and spa area, staff, clean, nice design

the adult pool and spa are managed by a separate company and had to book separately which wasn t clear at

staff were really friendly, the rooms were lovely with comfy beds and the breakfast selection and room service

barcy club available for kids

they also have a great kids program with discos and activities

on the bed could have done with replacing a few years ago, the spa bath was a little disgusting when we turned

spa bath wasn't working fully

room, friendly staff, beautiful decor, great shower and spa bath, good variety for

is excellent in this hotel from the staff to the rooms (unique) to the bar with the best gazpacho ever

breakfast was good- no eggs, but good fruit, cheeses, meats, breads, including pastries and

superb! everything was perfect. peaceful relaxing room with a spa bath tub was great.

suite with city view was superb incredible views huge space across two rooms lovely spa bath

use of the spa should be included in the price instead of being an extra 18 euro per person per hour, and that

a five star hotel i would have expected a swimming pool, there was only a spa where you can set and relax but

looked understaffed. spa room temp. was too hot.

we were sorry we did not have time to enjoy the lovely swimming pool and decided not to have breakfast as we

wifi in the rooms is way too slow

of printed information to guide one to breakfast and dinner restaurants and wifi information

the restaurant and bar, particularly the bar opening times..20:30hrs until 23:00hrs

wifi, stained and dirty carpets room smelled like cigarette smoke for 48 hours

breakfast was delicious and anytime we needed room service it was there in minutes

decor was stunning, we stayed in the room with the plunge pool, it was like having our own little apartment

coming back for a dip in the pool and a siesta was such a treat

perfect little pool area on the roof the staff were extremely professional, friendly and

the only small criticism was that the pool wasn t heated.

the rooms with high ceilings, big beds, free water, and great wifi

ordered room service food, and it made me so ill

to sites and around the corner from hercules square which is full of cafes and a great spot for kids to run

quit satisfied with room service

the breakfast selection was poor, too expensive for what was offered. no room service.

our room was full of authentic decoration and features and the en-suite bathroom included a spa bath and shower

the bar was a great spot for a drink before dinner or a night cap after coming back from dinner

we liked the ambience, details and comfort of the rooms for breakfast and relax with fireplaces

the pool is perhaps a little small if you want to actually swim.

room was really cosy and comfortable, the electric fireplace was amazing and the bathtub

the location is perfect and there is spa service

breakfast was excellent and beautifully served

breakfast was equally good with homemade jams, fresh bread and local sausage

in the evening, the bar staff are equally professional, helping with info regarding the numerous drinks offerings

very good breakfast, comfortable hotel room, roof-terrace and on top excellent service

it s in the heart of the city yet as you enter the hotel it s like a spa resort out of town

the design and location. coffee bar and lounge bar were beautiful

the staff were absolutely charming and breakfast was delicious

staff was amazing as i already mentioned, but we felt like the quality of the breakfast food could be a bit

after 10am several products on the breakfast buffet are not available

spa bath in the bathroom

spa center is nothing special

spa , gym and pool were too small

there was a nice spa bathtub but unfortunately it didn't work and when we asked they basically said tough luck

the rooms, were comfortable, breakfast really good and healthy and spa facilities super.

the hotel has its own snack bar where we had our breakfasts

room standards. a bar as advertised! tea coffee making in room

hotel was not too far from centre but limited bars and restaurants nearby

think that a bar fridge would have been ideal

it was like being in a bar while we were laying in bed

nice little kitchen with adequate facilities for our 2 day stay staff at the reception couldn t have been

wish they had laundry facilities but they were very helpful in helping me find a laundrette close

the idea is to use room service for breakfast, but it all seemed too crowded

the place is well designed and cosy; it s clean with daily room service

food from room service is great and cutely packaged, love it

the spa was a bit disappointing, was expecting maybe a jacuzzi or small indoor pool

from check in to check out it was the flawless and we use the spa services as well as the gym and enjoy the

the spa was closed because of a renovation.

to the fabulous location and gorgeous reprieve on the roof terrace with the pool and clarins spa (and clarins

staff were very friendly, clean room, spa was amazing. massages were great too.

very central - friendly staff - daily housekeeping services offered but you can also opt out - spacious room &

perfect stay with both of our kids

wifi was working

we stayed with our two small kids (6 and 4 y

the bathroom and the kitchen was quite small.

nice room upgrade. enjoyed the spa on the private terrace.

the food for breakfast and rooftop dining were superb, rooms were clean and modern, wifi was great

my kids loved their rooms

of room service food disappointing, from a not particularly inspiring room service menu - three soups

friendly staff. great location. roof top pool and gym were excellent

there is not a hot tub on the terrace, there is a spa bath behind the bed

pool was closed on arrival due to maintenance

great location, facilities, pool

pool was super nice, hotel was clean and wifi worked well.

of people sat outside and there was also a children's playground right outside our window and the kids were