there is a work station available for business use (i had some wifi printing to

staff very welcoming, friendly and helpful, self checkin went smoothly - access to kitchen & laundry excellent

parking was limited to one side of the street and heavily used, so i ended up parking in the

just the parking too crowded

the property even features a little guest kitchen with fridge and freezer - perfect if you're a happy camper

booked a king room with a spa bathroom in the bessborough building for our 34th anniversary

spa tub jets on too high.

the spa like bathroom was very nice and the food was excellent

will want to try the spa bathroom next time for fun

if i were to add one thing to my wish list it may have been sauna, hot tub, a bit of a spa atmosphere

really enjoyed the spa and the outdoor hot pools - a visit is included with a stay at the hotel.

spa treatment. pizza restaurant. outdoor pools.

they are currently in the middle of a remodel of the spa but you really could not tell

spa was superb

the minerals pools and the spa were amazing

keys activated again and there were only some spider webs in one corner of the ceiling above the kitchenette

gym was a little small.

i d stay there again but in a different room ud83dude0abonus for a laundry room

spacious room, well equipped kitchen, comfy beds, good location

wifi have a poor connection

the staff, super friendly and helpful. also the spa products were a nice touch

i especially love their tyneham spa products they

we really enjoyed the in room service from vista 18

we brought our dog, and we where delighted to receive a little pet welcoming kit, that included a couple snacks

the pool was a bog jit with the kids

great location, clean, nice indoor spa area

the pool and particularly the spa were not very clean, the door to the terrace was impossible to open, and when

the hot tub was out of service. the room service meal options were not to our taste.

they didn't have a system to order room service during the weekend.we have to order from outside

there were so many different options- our kids really enjoyed the waffle maker

slow wifi

location, great ambience, the room and bathroom were classy and everything worked perfectly, wifi excellent,

excellent gym with great steam room to relax and unwind in after a good work out

that i got that) i also liked that the location is downtown and only has 3 floorsud83eudd8b the gym is fantastic

we were on a long trip so it was useful to have a laundry

oh the spa is amazing as well and the gardens will blow your mind

the flowers are fabulous. spa was nice. room was very nice and large.

the spa and the onsite patio restaurant !

the spa and high tea are amazing

the pool and spa facilities were amazing

(and we ate all over) we also had massages with the spa downstairs and it was very luxurious and special

the bathroom was spa quality and even had bubble bath, a razor and shaving cream

housekeeping came every night to offer turn down and bring chocolates :) also loved the spa at magnolia

we also went to the hotel spa for couples massages and they were perfect

no spa slots were available

the location is very convenient to the harbor, and they are pet friendly with a reasonable fee

as always, breakfast!

no movie channel or room service to pricy

us ,,the staff were all wonderful, our room was spacious , had all we could need and more( ( a kitchen) the

our room had a stove, microwave, mini fridge and very adequate kitchen fittings

love the spa facilities, the courtyard coffee shop and that they are pet friendly.

i had a sports massage at the spa and it was excellent

the gym and spa area was way too nice. i spent way too much time enjoying it!!!

great pool and spa facilities. super comfy bed. staff very friendly and accommodating.

chose this hotel on location and the need for the spa area, the steam and sauna but it is inaccessible

- nice rooms - nice location - nice spa - good price - free shuttles

spa and gym good

the spa is quite small and in need for renovation.

everything you thought you needed was there; pool, spa , exercise room, two game rooms etc

swimming and spa pools a bonus

spa should be available (hotub) all year long for

was able to enjoy the spa instead

was disappointed that the pool and spa were not available but that, i am sure is temporary

location, free parking, good wifi, nice breakfast if you make an upgrade and pay the difference

hot tub and pool

family room was big with good kitchenate. spa and pool are nice but bit small. breakfest is good

room location was great, on the ground floor just near the spa & pool, bed was very comfortable , nice furnishings

i did not bring my gym clothes , booked spa services elsewhere, and didn t realize breakfast was included

-we are spa people and they had a lovely hot tub

location was good. we loved having the pool and spa to relax

on the property, there is a brunch mexican restaurant, a spa with fantastic massages, a bike rental shop, and

you get a discount on the spa and the tea house if you are staying here

noisy people in room overhead ran a spa bath at 2am which woke us and disturbed our sleep

i wish i had time to try the spa or massage rooms

we are definitely coming back to check out the spa

excellent breakfast and host.

breakfast was delicious and loved the way it was served

not enough food at breakfast but that s okay! it was wonderful nonetheless

the wifi signal was good but we kept losing the connection.

the tiered breakfast included in the price was amazing, and varied each day

by entry, no cotts available for toddler (so not as great for a set up for travel with younger kids)

of room, very clean, room service was excellent

the front desk stuff and room service professionals have been wonderful providing what we needed

having a pool and a gym would have made it that much better

the kitchen was clean, as were all of the rooms in the suite

amazing kingsize bed and spa tub in our suite, with balcony

my wife and i booked a king room with the spa bath and it was such a relaxing stay that night

spa in the rooms

very comfy bed, wonderful spa tub

spa bathtub was a really nice treat, especially for a pregnant lady

spa was booked full

the spa was an enjoyable experience and well priced

the spa was very nice as well

pool hot tub and spa amazing

from the impressive lobby to the spacious, well-appointed rooms, everything was designed with relaxation in

spa cleaning in the washroom.

we stayed at the parkside spa hotel before the coast hotel and the latter suffered by comparison

there were plenty of amenities (gym, sauna, pool, restaurant, slippers in room, coffee, tea, etc

wifi was not good from a laptop, however it was fine with iphone and ipad.

gym was also very dated and needs updates

we enjoyed making use of the spa pool

spa pool

kids loved the pool & the slide, the zedinator

family room with separate bedroom, kitchen and sofa/dining space

the fee for the pet was high. 20$ per night

the staff was super nice and the spa was a great plus! room was clean and location was good.

distance to downtown and gym, sauna and showers were clean in the spa area

full kitchen was a bonus

ample parking

a number of parking spots were taken up by bar patrons

not clean evaluator out of order ice maker out of order laundry room leaking water no room service i did order

great bar, with a pool table, cues where alright, staff was friendly and engaging

parking lot was drenched a bit, there should be sign boards to direct the direction for most

good price,good location,good free parking,friendly staff,clean room,comfortable bed,good service,very good wifi

location was very good,we could walk and see so many beautiful sites in victoria,free parking,friendly staff

beautiful decor with pretty gardens and a spa if you liked nestled in the grounds

wifi connection didn't work

pool & spa small but very clean & windows let in morning sun

made ticking noise at night, kitchen closes at 10pm with no delivery options, the shampoo absolutely sucks

complimentary coffee and tea in lobby pool , gym government employee

little tight on parking

the staff are incredible, the hotel is nice and clean, the parking is super convenient

breakfast that joanne prepared was fantastic

talk with, i liked learning about her love of music, experience teaching, and i loved that it was pet friendly

breakfast was great. the view of the lake breathtaking.

ad said there was a pool

breakfast, friendly atmosphere, wifi, location

the amatista spa (amatista signature treatment i highly recommend) is for her to get a break from busy life

the property was succesful at promoting the rest of their brand, such as the amazing amatista spa products in

had spa day, dinner at jacks, pool, hottub time later

beautiful property in nature, excellent restaurant and service and fabulous spa facilities

we have a spa service, late lunch hang around the pool than relax in our room with drinks and snacks

spa tub really hit the spot.

had a spa treatment and was very disappointed because i could hear people talking and laughing throughout

bay resort & spa is fabulous, our stay had everything that we needed (view, service, amenities, pool, bear,

- spacious rooms

spending an extra night would have given us more time to enjoy the pool and spa facilities

the pool and spa were refreshing

there were 4 parking spaces for guests to use and a beautifully paved driveway from the main road, which was

breakfast ( love mark s new hash browns ), spotlessly clean, super comfortable beds and free parking

stayed with my mom: we loved the tranquility, relaxing at the pool and jacuzzi

the view is exceptional!! there s a pool, hot tub and very secluded and peaceful!

beds were comfy, there was always parking, and the house was easy to find

rugs in the kitchen. they slide everywhere and i about face planted a few times in the kitchen.

the cabin had a well stocked kitchen and a marvelous deck

house with everything you need and more, from luxurious bathrobes, comfy beds, roomy bathroom, kitchen with

great parking and location to town

the hot tub and spa were not functional. the property itself is not on water, as they claim.

spa jets weren't working

the pool & hot spa were not open for the season

beautiful clean rooms and property, staff exceptional, great location, quiet, good parking.

lack of wifi

spa tub felt relaxing

absolutely loved the view and the spa tub in the room.

the king bed was firm and comfortable, and the spa tub was an amazing feature of the suite

the shiny eggplant bedspread shiny shear curtains in front of the spa tub

more disabled parking-not enough spaces. larger spaces.

the pool & spa were wonderful and spotless

pool and spa were in excellent condition

our room was very clean and warm, with a spacious bathroom

didn t use the pool or spa services so can t comment on those but overall a nice quiet cozy place

great location and rooms. loved the on site spa and pool!

spa was a wonderful treat

the spa was relaxing and rejuvenating

we got caught in the rain and they let us use the spa change rooms to freshen up

no bar of soap

is spectacular great location bed is very comfortable kitchen is well stocked

was great, was able to book last minute, laundry facility was great

no wifi in room very disappointing, staff was unable to resolve problem

breakfast was good as was the location.

staff accommodated our needs (early check in, late check out, cleanliness).

had a suite which had a large room with kitchen facilities however the bedroom was small and no daylight unless

friendly staff, great location, harbor views, free parking

room included a fireplace which came in handy at night and early mornings when temperatures dipped below 50

very nice room interior with gas fireplace and jacuzzi tub

weirdly our tv and fireplace wouldn't turn on. but staff was helpful.

while the partial view room did overlook the harbor we also had a view of a parking lot

the marrowstone suite in particular was awesome with the fireplace and private hot tub

the bed was very comfortable and the bathroom and kitchen were large