spa was amazing, a bit overpriced and they automatically added gratuity to your bill

the facilities and spa are always nice

loved being ski in & ski out. room was a good size. great spa & pool.

spa on location

the business center across from the spa is beautiful

we were very excited with the upgrade, however the view consisted of the pool area roof with a very small amount

love the bar area, coffee (starbucks) and the rooms were beautiful and cozy

well equipped gym jacuzzi/pool parking is great

a drink at the bar and going out on the porch to sit by the fire and relax at night was really nice

traveling with kids, visiting beaches,it is often convenient to pick something up to eat at the hotel

like the use of the spa area and the breakfast although it could've had a variety of choices than the same thing

spacious room, great location, pool and spa were nice. beautiful lighting

people staying above us must have had a jungle gym in their room, they let their kids run, jump, scream, till

the gym was not equipped and missing a lot of things

parking lot was very narrow

was excellent and breakfast was a+ very fresh and clean and so much to eat the pool and spa were excellent im

pool and spa area were well kept

pool and spa were clean and not crowded .

the hot tub spa is cold in the morning.

really liked the veteran parking spot

the room was perfect with the spa tub for our anniversary celebration.

while not a new building, it is in excellent condition and sparkling clean

the friendly staff. the spa in the room was terrific.

the view and the spa tub were equally amazing

i had wished i was staying longer so i could enjoy the pool and the free breakfast

i also didn't like that i didn't get a total on what i was expected to pay at the spa before my card was charged

stayed bc shuttle

it is not by the water, or pool. it is located up the hill by the golf club.

thought i was staying at the cottages at bay harbor, not across the street at a cottage on a golf course

had no idea the cottage was on a golf course

the spa and pool were lacking in cleanliness. i'm guessing it's the water quality.

spa was the worst that i have ever seen

the pool and spa were dirty and showing signs of wear

the spa tub was amazing

especially to see a hotel down from this one wa a half the price for a king spa room suite and it was larger

booked a king spa suite

spa tub had dirty stuff coming out , would have liked more info at check in about on site breakfast

very quaint and beautiful! lovely neighborhood! friendly staff! clean! great breakfast!

room was above the kitchen door to the outside, and every time someone went in and out the screen door they

wifi is terrible, parking is terrible & the floors are sagging & squeaky

only thing was the parking lot was a bit slippery but then again it's up north and it's cold so i didn't expect

hot tub and pool water seemed odd.

had my wife's therapy dog with us and we were put in a room reserved more people with pets

comfy beds, great location, the signs in the pool area are a hoot!!!

hot tub not working, no eggs or bagels and creme cheese at breakfast

husband used the spa and loved it

pet dog dolly accompanied us on this stay and the staff told us she was the first official pet to

parking lot is very small, get stuck by the bridge opening due to the boats going through

it was pretty, clean, and the pool/hot tub was nice and luxurious

bar in lobby-coffee bar only would be fine, not enough food options

room and spa was excellent and the outdoor plantings were beautiful

beautiful spa tubs but not enough hot water to use them

the wifi connection was good (even is the staff provides a password that is misspelled) the pool is

time in the lobby, it was late in the evening, and a staff worker didn t hesitate to turn the fireplace back

room, pool, and breakfast

spa was absolutely awesome

loved the spa at night after a day of sight seeing and being on our feet

wifi was unacceptable

clean great pool close to skiing resorts

kitchen staff was accommodating, we asked them eggs without meat and they were able to do that

there is virtually no lighting on the drive into the resort and in the parking lots

golf course is excellent

she gave us a parking located quite far from our room (room 639), when there were still ample parking space at

after parking the car there were no lights to guide the driver back to the entrance

resort is located on the ski slopes and golf area providing you with breathtaking views of the northern mi

the spa tub and comfy bed

good breakfast, great staff, comfortable room. huge spa bath. will definitely stay there again!

room, spa and breakfast were great.

the large spa tub with shower was very roomy and hot

pool, hot tub , breakfast, cleanliness through out.

pool and spa was out of service, tv did not work, lock on door to outside broken(anyone could enter

they currently do not have a spa or hot tub

second day the spa was very cloudy and the jets siding work at all

pool & spa not in operation but we were never told

hot breakfast.

my husband wants to comeback for golfing and love all the areas to sit and relax

golf was exciting and fun

fireplace and jacuzzi tub suite was well worth it

my 17 year old son enjoyed the fitness room and my 16 year old daughter enjoyed the pool

the location was great, next to the golf course and some bike trails

staff was very friendly. golf course was amazing.