very clean ,very quiet, lots of parking, great breakfast, great staff

the room was very clean and the continental breakfast was great

the breakfast. there were lots of choices and the food was hot. i also liked the hours.

better breakfast hours

no room service after hours

the hotel is very pet friendly but the staff knew nothing about local kennels or pet sitters

pet friendly room was

there is no charge listed anywhere on your information and it says pet friendly , that is not a pet friendly

the kitchen was a nice bonus. the bed was comfy. the shower was good.

very well kept,clean motel with small kitchen facilities including dishes and utensils, stove top and kitchen

free upgrade to what i expected from the booking. spa above us was quieter than last time.

the spa room last time, this time needed an upgrade to get a fireplace which i expected from the photo

spa onsite

the spa room last time, this time needed an upgrade to get a fireplace which i expected from the photo

breakfast ended at 9:00 am, would like it to go to 10:00 am.

bathroom could be cleaner, lighting in parking lot not working

breakfast was perfect, good variety, everything handy and well presented

the breakfast was ok

pool was working and open, so was the hot tub

friendly staff, hot tub, pool and restaurant facilities.

spa timer broken to start jets

spa bath was amazing

nice breakfast. friendly service

the staff that worked the breakfast were always so welcoming and friendly, especially to our kids, which always

the breakfast was great

pool was not able to be used sometimes because the sister hotel- comfort inn- was booked out and

and the breakfast was great as well - i can't say enough about this place i was seriously impressed

more parking weird elevators

i was with a group of 7 kids, so they saved us

time i would ask to be on the opposite end of the hotel closet to breakfast room, facilities, laundry room etc

amazing staff, including at the breakfast room.

the pillows were horrible, and the bathtub faucet was broken. wifi didn t work in the room

jacuzzi was very good and the bed was so comfortable like at home and the breakfast was good

breakfast was great and the pool and water slide was a blast for the kids!

a suggestion vegetarian breakfast just the hot one could make vegetarian sausages beans and

in a spa bath suite, the drain plug that was built into the bath leaked and didn't hold water at all

please introduce more varieties into your breakfast. it s montonously the same every day.

i like to work out and was able to use the really nice full gym next door to the hotel free, included with our

good parking, lots of nearby amenities, clean, comfortable rooms

best part was the gym mvmnt next door, having a full sized gym like that was a great perk

the biggest spa tub i've ever seen

was no room service, could use a spa (would make lots of business), that the weekend we were there, which was

the king suite was large and clean with a nice spa tub, the reason i rented the room

the spa room was great ud83dude0a

nothing. oh ya i didn t win at the casino

was very friendly nice that there was a restaurant and bar on the premises made it very

bathroom could really use hooks or towel bars beside the sink grab bar in shower would be great

pet friendly

location, bed was super comfy, some kitchen amenities in the room like plates and cutlery which is nice

wifi didn t work. some outlets didn t work.

helpful staff, free laundry, ample parking, perfect location for our needs.

lots of free parking front and back

indoor areas on main floor to enjoy, friendly helpful staff, a lot of room for parking in front of the property

long wait for laundry

room was clean and parking was very easy

spa tube, tv, comfortable bed, bright room, quiet place, clean. we'll come back.

only thing i would want to be diffrent is to have instruction how to use spa bath lol

spa room

tv channel choices are basic, no bubble bath for spa baths, some rooms have little to no plug ins and no where

the spa room

the spa was amazing and the massage was outstaanding

spa was nice but very loud and quite

spa wasn t available during my stay

channel 19 fox news did not work in room yet channel 19 worked on treadmill in gym on 5th floor

has great amenities, like underground parking, restaurants and a pool

there was a sharp pipe sticking out the stairs into the spa so anyone could cut their feet on it and another

room service was terrible, it arrived rubbery, cold and lacking in quantity

no room service available

loved the location, pool and gym

there was no indication that there was ac in the gym so for our work out we were very very warm

were expecting a pool for our kids

to order room service saturday morning, no one answered, but i do understand there were a lot of rooms

one night kids kept use up to midnight

were expecting a pool for our kids

the kids enjoyed playing foosball and shuffleboard games while we waited for our food

the spa and pool area are fantastic lots of amenities

beds are cozy, coffee in the room was great, spa supplies provided in bathroom.

spa was nice although dated and staff was lovely

use of the spa is included

nice, fancy, clean and very beautiful. spa and sauna was excellent. excellent food!!

room with the spa tub is the best in the city for the value

location, spa and pool, varying hot breakfast

hot tub/spa was good

bed was so comfortable and the spa tub was exactly what we wanted

were really comfortable, bathroom was clean and spacious wifi was decent staff were polite rooms seem quite well

good clean double spa room

loved the spa tub!!! so cool! huge room and super clean. wonderful stay!

spa bath was nice

older building, very tidy, upgrade to spa suite was great!

only downside is the dockside bar and grill which has a shady dodgy clientele that hang outside at night during

the spa tub

parking lot was very icy.

gym - no free weights -very crowded weird if you want to walk the stairs you have to fo threw pool

great room layout, included breakfast vouchers, friendly staff.

fair rate, courteous & professional staff, lots of parking

parking with lot of space

sold on this hotel by the photo of their lobby with the vaulted ceilings, along with their free parking

disabled parking was not cleared of snow. pool was down but was not told until arrival.

room service after 10pm makes you pick it up from the bar downstairs

home staff were super nice, hotel was super clean, incl breakfast spread was amazing both days, gym and pool

the top of the list is we found a bug in our bed, along with hair, the spa tub in the room was dirty and when

was concerned with noise at hotel has a game room (not sure if this is a vlt bar or what) but no noise came of

parking, elevator, staff

free wifi is always appreciated

there s a bar with vlt s and off track betting if you re into that sort of thing

location, easy check in and out, bar service was nice, pool was quiet

only spent one evening so did not try the food. pool was nice for the kids

no wifi and roomed smelled bad

parking is a bit tight.

the pool/ sauna area was well maintained, excellent towels were appreciated, and the lounging chairs

the breakfast and the fitness facilities (the gym and pool) were good.

was a delight to hear that the pool was 24/7

wifi was garbage

so with tired kids and our stuff one of us had to go back and get it fixed

nice fireplace and sitting area in the ,lobby , close to nice food places

the pool and the spa were awesome!

no laundry room

could do with better directions within the hotel to reception, the gym etc

patio was dirty and room service would have been nice late at night.

only thing i didn't like was that i didn't realize there was no laundry detergent available for the washer/dryer

nice bar and food available as well as the best buffet included

the laundry facilities were cheap and siap and dryer sheets were complimentary

good breakfast served

if usb charger and better wifi connection, it would make the stay even

operated laundry was fair price and the front desk supplied detergent and dryer sheets

it was perfect for kids, from the slide to the depth

we had a pet friendly room, and i feel like the room wasn t 100% clean

breakfast was wonderful, there was a great selection

pet friendly

to spoiled left overs, fridge replace in evening and worked , refunded 25dollars that i payed for pet fee

gym, spa restaurant room facilities

was fully booked so there was not enough parking

the staff were fabulous. room was comfortable. food was delicious. parking was was great.

pool is tiny

was bland, took a day for dishes to be removed from room service

the jetted spa bath was so amazing

summer wouldn't be so bad but walking with 3 kids and our luggage in the cold wasn't fun doable but not

underground heated parking was a nice bonus.

lots of kids all over.

modern hotel and room with kitchen including pots, pans, dishes, full fridge, microwave, stovetop elements

i was disappointed the jacuzzi spa is no longer there

hotel also has a gym, a sauna and a laundry room

staff did good job for cleaning; have little kitchen, also the free breakfast, not fancy but adequate

there was plenty of free powered parking

didn t love the parking lot would b nice to have a dedicated hotel section especially when coming back

the jet spa bathtub was awesome. the bed was super comfortable

spa tub in room

spa tub was shallow and smaller than expected , bed was comfy but a bit too soft as well as no firm

the roman room was smaller than photos spa bath hard to get out of. very slippery.

spa bath in the room

there was kids or early age teens running around and causing trouble

no swimming pool

on the third night there was a late arrival with kids that were screaming and running around the hallway till

no pool, vending machine didn't work

in the laundry room there were two washers and two dryers, but only one each was functional

the gym is great, although with the pool, is isolated in the basement.

i can not even imagine if we would have had our kids with us at his was so

very nice hotel ,excellent service,everything is well ,gym is big ,and swimming pool for kids

underground parking with an elevator to take you straight up to your floor was so convenient

the pool

stayed in the king spa bath room, was a nice room, tub was great! the staff was amazing as well

were told it was a non smoking room, when we walked in the smell of smoke was so strong in the room

good location, surrounded by many shopping malls and restaurants. parking is very convenient

the parking lot was full of sketchy characters at various times and our door was violently attacked by

high speed wifi

dirty the spa bath tub was (every time we turned on the jets, brown debris came out, we filled the tub 3

in the spa room

location, nice spa bath in room, couch and tv in room

pool and executive room were perfect for our family of five with three young kids

all the shops and restaurants are very close by easy access to all needs no microwave in the kitchen

they did accommodate people by allowing us to access the hampton inn across the parking lot, but i wish they

pool wasn t open but that s okay cause it s covid!

i liked the gym and the swimming pool.

clean, big rooms . nice social house attached, free parking

underground heated parking lot.

comfy beds, nice pool and gym, quiet, plenty parking, great breakfast, rain shower head and behind mirror

breakfast variety

best feature by far was the no pet policy have allergy to dogs and it is difficult to find a hotel that is

big room; great big tv, good channels, easy wifi, good staff, great breakfast, good pool n hot tub, good bed,

nice and clean. good breakfast

room service took a long time

we had dinner at the bar

was great but i have to say the gentleman in the bar who accommodated a late night order for me was outstanding

it was clean, staff was very accommodating and kind. service was prompt. pool was great!

liked the pool area, a nice way to spend time with a child when waiting for the flight