the magnificent pool

the amazing breakfast buffet

social area is very close to the bedrooms and you can here all the noise when others are having breakfast

breakfast was excellent, tailor made and delivered in a friendly and efficient manner.

the pool is beautiful

breakfast was also very poor, and there are not too many options in cauca viejo to dine or have

to all the buildings in theory, it's a bit uncomfortable - you may need to move buildings for breakfast, or to

nice pool

it's a bit uncomfortable - you may need to move buildings for breakfast, or to access the larger pool

the views are stunning, especially from the breakfast patio, which is delicious and plentiful

if you like a cold pool, the pool is nice for a dip

breakfast was great, you can taste the traditional flavors of the region

it is also pet friendly and mr velasquez is building a restaurant that will offer not only breakfast but lunch

some people complains about wifi, the truth is this jewell is surrounded by mountains and is just great that

the bar underneath had music until 1 am but it wasn t a big deal.

included breakfast mediocre. lot of noise due to traffic

was told that day before that the breakfast was served at seven in the morning and the next day i was there is

the breakfast was tasty but limited choice which never changed, only one cup of coffee then charged

wifi is pretty good by colombian standards

they offered spa services, which we didn't take advantage of, but there was no list of services or prices

very good breakfast

the breakfast was lovely, tasty, plentiful, a real delight

breakfast was hearty

perfect wifi

the indoor parking was completely secure, but you will need to maneuver in tight spaces

the breakfast was good, nothing out of the normal

the breakfast is the same everyday i was tired of eating the same scrambled eggs every day but it was

laundry service is expensive, towels and toilet paper are hard, small tv, orange juice and eggs for

very clean, great location- on veryone who works there are amazing!- breakfast!

super clean. big space. friendly staff. beautifully designed and breakfast was fantastic.

great location. clean. good breakfast. good price. amazing customer service.

the two person spa tub

gorgeous spa and facilities

hight of the shower , took like 3 baths per day in that shower plus the turco at the spa quite

spa solarium jacuzzi gym all that was excellent.

efficient space, it was a relaxing environment with wonderful staff especially sandra who made sure that

parking doesn't exist

there is secure parking (we were on motorcycles, so very important)

room service is very affordable and delicious, except one morning the food arrived in 15-20 minutes

great place...staff very nice and helpfull..cleaned everyday..good bar on the roof

i guess there are better hotels for little kids

air conditioner, inexpensive, parking garage underneath.

the breakfast was lackluster

chose this location due to the underground parking lot but when we arrived after dinner it was full and we had

rooftop pool is gorgeous and the gym has enough equipment to be able to do a decent workout

rooftop pool and bar with the view was spectacular

of the rooms were not clean enough the room was badly insulated drinks were unaffordable at the bar or restaurant

the pool on the roof was great with warm water

the rooms, hotel staff, restaurant, bar and pool.

breakfast lay out excellent staff excellent reset tables excellent food excellent great preparation

walk late night if you decided to grab something to eat it would have to be take a taxi or order room

the breakfast

loved having a cafe and a bar right outside the door

breakfast was great, a little pricey tho

breakfast is very good

there is 1 restaurant and 1 breakfast cafe next to the hotel but are not connected

the breakfast included was fantastic and became a daily highlight for us

awesome little pool and steam room

wifi in bedroom

swimming pool and good breakfast

gentleman who took care of breakfast don carlos was exceptional

carlos who served breakfast was fantastic: very considerate and kind and attentive

very helpful personelle, helped with laundry, tours, taxi for airport

they have laundry service as well

wifi went out a couple of times in the span of 20 days

tv ia horrible never works and laundry service is subpar

wifi was very up and down and at times there was loud music being played by other residents (mostly

is really nip picking but i wish there was a coffee machine in the room, the jacuzzi in the spa never got really

located, it's clean and new, the staff is amazing, the breakfast buffet is top notch, the spa facilities are

very friendly staff, excellent wifi, air conditioning, spa and outdoor tub

the food and the restaurant the spa area nice view from the bedroom

the spa area with a jacuzzi on the 11th floor is luxurious and offers a stunning city view

) - so much space

confortable room and the spa was great.

also, no one knew where to do covid rapid testing as well as the spa and pool area was closed

spa was full all the time

location was perfect, breakfast was delicious, spa was great, room was clean, hot water great ac perfecty

the swimming pool was great with sun since 10am, the gym was enough for basic training and the spa is still

breakfast buffet and heated pool are pluses

the beds were excellent and rooms are large and i was able to connect via wifi and do some work on my laptop

delicious breakfast, relaxing pool, amazing staff, nice location, comfy bed

knocking on the door at 9 am, first mini bar and then the maid asking what time we are out, so she could clean

attention to detail in the rooms, mini bar service great variety but prices way too high - as outsourced contract

there was no inhouse bar during the weekend

it was great staying here and the breakfast was nice

like are, the electrical outlets are old and my phone charger would fall out, also the mini bar prices are high

breakfast was amazing

everything is beautiful, the rooms are big , comfortable beds , great breakfast with a variety of food and

breakfast was very good and the bar area has an amazing view of the city

breakfast are fabulous

breakfast was very limited and it wasn t in the best location

wifi was not working the whole time i was there

need to add some more amenities (bathrobes and slippers in the spa area for example)

the girl from the spa was amazing

spa was a bit underwhealming but not bad either

spa wasn't available because it was booked up.

spa in maintenance on january 1st in the morning .! pool too small for such a big hotel .

excellent sized swimming pool and gym/spa was an added bonus

i also went to the spa to collect/reserve my complimentary 15 minute massage but

spa was dirty

i struggled with spanish as mainly reception spoke english, but the hotel has excellent wifi throughout, and

the facial and massage i got at the spa were great

the room service and kitchen staff also did a marvelous job every time i placed an order

the room was clean, comfortable bed, also the room service is good

food the breakfast buffet is the best we've found the fruit is fresh, the bread is fresh, the eggs are

but the wifi was relatively weak and unstable for such a nice place

excellent breakfast. fast wifi. good news channels in english.

location, very weak wifi, spa not working, one elevator not working. this is not a gym.

gym/spa is small and tucked behind the rooftop cafe

they could provide at least a kettle for use in the kitchen, which was otherwise well equipped

the room had a smart tv and kitchen facilities

gym was poor

jacuzzi was not working. wish there was a pool.

and you cannot order room service and eat it outside

the lack of a swimming pool

mini bar not replenished after use

location top! breakfast top! room top!

the breakfast was delicious and the cleanliness a 10 out of 10

plus, there is no 24 hour room service and no free toiletries either as in room description

excellent breakfast and location

the breakfast is prepared in their small kitchen by staff members, who generally have more than 1 task

breakfast could be better with more choice of fruits, stronger coffee , yoghurt muesli and better

breakfast was mediocre and inconsistent

loud music by the pool

we had laundry done on the spot when we arrived and it was ready within a couple of hours which for bike

camila has a spacious green property with a large pool area

restaurant served a very good breakfast but the dinner was awful

breakfast buffet is boring

facilities were not ready, the swimming pool area was under construction and spa employees still in training

the spa staff were awesome

everything good excellent gym restaurant spa staff

breakfast was phenomenal everyday, room service and house keeping were excellent so was all staff

nice buffet breakfast; lively music at the bar

hotel pool is like a hot tub its not a pool

breakfast was fresh and tasty each morning, with a good selection to choose from

central location, super friendly staff, parking

only minor note is that room service ends at 9:00 pm

was not sure how the room service / restaurant worked

rooms with big kitchen area

great breakfast

big clean room, big bed. secure parking. views.

gym could have better maintenance and i didn't like that there was a door to the next room inside

thaks to mateo for the attention and the cheff for the breakfast.

everything clean. staff very friendly. breakfast was great

not within walking distance of stores. no pool. room was stark white with no decorations at all.

breakfast was nice and the staff are super helpful

wifi system was a problem

soap dispenser provide very limited quantity of soap in the bathroom and laundry service is very slow, it took

wifi is very slow.

breakfast and location staff so friendly

property with laundry, pool, breakfast, kitchen

property with laundry, pool, breakfast, kitchen

really nice room, good location, nice pool

available ours that the staff told me to use the gym and the pool were different than the ours on the signs

nice apartments pet friendly

comfortable beds, excellent wifi

breakfast was not buffet but this is common in colombia

their breakfast which has an additional cost was delicious

it was a bit of a walk to the bar scene about 10-15 minutes but it wasn t bad

(laundry service: please double check that your delicate clothes don t end up in a hot dryer and

and calm location, nice breakfast and friendly staff (although they don't speak english, but hey it's colombia

it was a lovely room, with good facilities, friendly staff and a plentiful breakfast included.

great breakfast

the staff is super friendly and the breakfast is really good

the pool wasn t really a pool and the room would have been accessible to the public during the day

-breakfast is excellent -rooms are spacious and provide fantastic value for the money, quiet aswell -service

the spa amenities should be cleaned more often.

the spa didn't answer my calls to get an appointment.

hotel, very beautiful, cozy and roomy appartments, good food for room service, great spa because of liliana who

friendly staff. great breakfast. spa & pool excellent.

the room with the spa bath was small compared to the one without

the simplicity of the decor, the room was a good size and the bathroom felt luxurious with the spa bath

we also used their laundry service, good and fast

had and also they had a sack on the door that said as much as you can and they would do it all laundry that you

breakfast was terrific and very filling

the room accommodations were superb and i love that they had hot water and a great shower and spa facilities

breakfast is 9 /10 , the french toast, eggs benedict was super delicious!

there is a small gym with brand new equipment

the gym

no breakfast included in booking

staff very nice and attentive: room service, restaurant and bar

they lost one of our clothes on the laundry and they said that are not responsible of that

breakfast was a bit complicated to select...

super nice / hotel modern and clean / great location and great value / great pool area - all of it and i ve

luxury hotel with excellent food options especially breakfast.

location, the property has a great restaurant /bar if you don t want to look around, the pool, spa and workout

the spa and furniture around the pool needs improvement

beautiful pool, turkish steam room, gymnasium and great spa services

we liked the spa and pool areas

the spa could have been hotter. otherwise, everything was perfect.