the water was cold but the spa was delicious

the pool and bar area closed because of what's going on.

the pool and bar area closed because of what's going on.

no longer complimentary bathrooms need updating my cell phone didn t work unless i was on wifi

the indoor pool was nice for the kids

breakfast was great, the service was great as well.

enjoyed the pool area

the free parking is great

great rooms, beds, bedding,gym, surrounding restaurants - everything

free parking hard to find a spot in the afternoon. water in shower could be a little hotter.

the pool, restaurant and bar was open.

the room very nice, but they charged wifi.

i like the most the pool side and gym. it waa great during corona!

hotel bar closes fairly early and we got in pretty late

wifi should be free . it is a basic requirement .

wifi was easy to access (no pw required) free parking very important

facilities (elevator, gym) were a little outdated but still useful.

we got a cup of yogurt with fruit but the next day, their was a different lady at the breakfast bar and she

small pool but i lived

location helpful, friendly staff allowed us a late check out.

they had a smoking room ,the first time i seen this in a long time

my room had been a smoking room and there was that smell

the bed was very comfortable, had alot of channels to choose from,and parking lot was well lit.

room was clean and spacious, plenty parking spaces, quite and staff showed great hospitality

into the parking lot is a little tricky and the traffic is non stop busy

wanted to charge wifi and parking

you have to pay for parking and wifi

dated room. expensive parking. got charged for wifi i never used.

restaurant and bar were closed and there was no daily room cleaning

the restroom inside the room is outdated. there were no disposable laundry bags inside the room.

the hotel hot tub was freezing one day so we asked the spa if we could use their jacuzzi and the blonde spa

spa is very good quality

my stay was amazing i also enjoyed the spa and pool

spa and room and services

spa is huge and excellent

indoor pool and spa for relaxing, large and comfortable rooms, great price for a nice hotel

bar restaurant was good and kendrick our server both nights was always on top of things

the bar and food are amazing

room service and onsite restaurants served delicious food and made dining elegant and very pleasant

they offer a shuttle service for nearby convenience

we got a massage & facial at the spa , the staff were so nice & accommodating providing snacks and water

great service; nice rooms; close to rice university. nice spa and breakfast.

wished there were more facilities in the spa available for guests such as a steam room/ sauna and/or hot tub

loved the shuttle, looved the rooms, everything was amazing!

i booked this hotel for my wife and kids just for one night as they were making a quick trip down to houston

we really loved how spacious the king suite was

breakfast included homemade banana bread, a very nice touch

the wifi was slow and should have been better

it is also wonderful for working - plenty of room, access to kitchen, easy parking

private entrance, fresh linens, very comfy bed, great shower space, spacious living area, good wifi, additional

poor customer service and spa services

the spa was very nice

are spacious and comfortable

spa staff were nice

the beds are the best ever! the spa is amazing!

the infrared sauna in both the men s and women s spa changing rooms was welcomed given we were staying

the romantic ritual spa experience was fabulous and the perfect way to celebrate our anniversary

coffee station at breakfast and spa free wifi

concierge never confirmed times of requested spa treatments

spa not answering the phone

nice little overnight trip will definitely book the spa room

was a smoking room and when i was in the spa tub smoking a cigarette the fire alarm went off

the room was nice, loved the spa tub

the spa tub room is very big and the tub is awesome!

not a walkable kind of area really, not much close by. bit of an issue connecting to wifi.

the gym and spa is magnificent

the property is beautiful and the spa and gym experience was amazing.

hot spa beside warm swimming pool is almost like japanese outdoor onsen hotsprings

great swimming pools/spa etc

rooms are clean. pools and spa are very top notch

pool and spa was a nice area to relax in

room service subpar. wife was bitten by some bugs at night.

fact that my room had pet hair in the carpet and hair in the shower

pool area here for those with kids or those without

location and convenience to the galleria area! free parking was an added plus!

spa tub was amazing and the room was clean and breakfast was delicious

i did not like is not getting what i booked i booked a smoking king room with spa and they don't have smoking

the spa/ outdoor jacuzzi was out of service and the front desk wasn't sure when or if the spa would be

initially booked king room with spa bath and smoking preferred but the room wasn't available so instead i got

i was quiet and the bed was very comfortable. the spa tub was nice.