ditto the breakfast in another restaurant

the equipment in the gym on the fourth floor really needs maintenance and in some cases, replacement

access to cleveland clinic and ease of obtaining shuttle service as needed

breakfast bar is by far the best i have ever enjoyed during any of my many travels

room service was exceptional and the bathrooms are huge and nice.

was good the room was nice and loved the wet bar but the staff went above and beyond helping us and accommodating

near cleveland hospital. laundry services

all of the hotel was very clean, front desk staff was friendly and interacted playfully with my kids

free wifi

pool very small for size of hotel.

floor is lifting in the bathroom, shade let parking lot light in, and felt it was see-through.

the complimentary breakfast buffet in the restaurant was very nice

also we had to pay for breakfast i feel that a small breakfast could had been provided to guest, and your

wonderful renovation; dining room breakfast was amazing

if you need a decent hotel that has free parking, it's your place

small pool towels, low pressure on spa jets

the price was reasonable; the location is convenient (just off 480); the bed was comfortable; the wifi worked

the hot tub didn't work and the lady doing breakfast was rude to kids and

if you're traveling, you want to at least get in the jacuzzi and let the kids swim to tire them out

at 7pm and didn’t open until 12noon the next day and we didn’t get a chance to swim so the kids were very

pool and spa were used, as was the gym

thing that couldnt be changed, like the window was quite small so not much natural light and the spa was close

the bed was very comfortable. the poor and spa were clean and well maintained.

breakfast was tasty too

no breakfast. the room was excellent.

had i been alone, i never would have paid the >$750 (plus pet fee) for the room

the bed was great nice tv room service was great

t attentive, building was decrepit, they charged $200 deposit and there was nothing in the mini bar or snacks

nice corner view breakfast was excellent

in room breakfast was excellent

great location in the flats. very clean, modern room. loved the bliss spa products in room

bar area would be great for a breakfast buffet in the morning

room service took to long.

room service took an hour and a half

had to scan a bar code for room service food from restaurant downstairs, not able to download program so could

could have had larger towels in the pool area

think a little boy was having his birthday party at the facility and when i took my kids down to the pool they

only complaint we had was the bar wasn t open during our stay and neither was the coffee bar the next morning

nice premises, big parking lot

ample parking

bugs and cleanliness. carpet was very dirty and the bathroom tub/spa had mold

wifi password didn't work

also had a well stocked kitchen to share and lovely living and dining areas to relax in

the common rooms and kitchen were perfectly stocked and made for a cozy stay

parking is provided in a lot behind the inn so no worry about finding or paying for a spot

told me on the phone that they had early checkout

the small kitchen, including refrigerator and a microwave was a super plus, i loved that

locationand the kitchen....

staying and highly recommend safeguarding all valuables just in case as there was no safe and parking lot is

is excellent everything in walking distance and right off highway close to everything, pet friendly, awesome,