also, unfortunately the spa was closed for works during our stay

spa closed (and this was not advertised); not 5star service ex: insufficient advice from staff

spa is high quality with expert staff

the spa was also closed for ramadan

spa was incredible- i had a royal hammam and relaxing massage and it was the star of the

also the girls in the spa for treating my mum

additionally, the hotel boasts a professional and relaxing spa

gym and spa we liked the facilities here a

the hotel spa is superb, i got the hamam and massage and both were great, and as resident at the hotel i had

access to pool and spa facilities

the spa was closed on the first day and was not staffed any other time that we checked

pool and spa area

spa treatment and pool side lounge bar, both very friendly staff and quality service.

two restaurants and good fitness studio, spa and outside swimming pool (where you can sit and relax)

i particularly enjoyed the outdoor gym, which offered stunning views while working out

spa

the spa and pool were frankly disgusting

pool dirty and cold water

enough tv channels , almost nothing nobody answering the calls bad breakfast ac not good wifi very

the spa and pool were frankly disgusting

i was going to forget also the amazing spa experience meryem, the therapist, provided an incredible service

spa experience was amazing

we also treated ourselves to the spa services (ritual celeste massage and hammam) which was a wonderful

the nice architecture, the amazing garden and the great spa facilities, what truly stands out are the amazing

spa is very nice too

small, cozy hotel, one restaurant and a spa section downstairs

the spa and its staff were great

extensive breakfast selection

the breakfast was exceptional

new, well equipped, good location and nice breakfast

i could see that the gym, the games room and even the spa were underused

good wifi on terrace and main reception

wifi was very poor discounted every time ,so i spent extra money to get outside data

however though it was open the bar wasn t stocked and no staff

the wifi was terrible: they had 3 different wi-fi with 3 different passwords one for the room, another

lovely location great food options, spa and gym. beautifully designed and nice location

location, clean , comfortable , modern, has great restaurant and spa , it is connect to the rebat

spa particularly good staff were all absolutely lovely, friendly and professional

i can also highly recommend the spa & welness area

porter service and parking were convenient and good

breakfast was very satisfied and their bedding was very good and cleaning condition also very good

good breakfast and wifi, very friendly and helpful personnel. convenient localization.

fast and stable wifi

i appreciate the parking space

only parking

spa - quality of therapists was poor; limited capacity and short change clients on length of

though the spa is closed due to the pandemic, good quality gift products are available to purchase 9

and pleasant very helpful as i had a comment concerning the change of the rooms and the bad spa i had also, bad

hotel with a beautiful garden, lovely spa and general ambience

tastes and environments to relax in, the gym is well equipped and has everything you need and the spa is high

breakfast was good enough and the staff were indeed helpful.

breakfast seems to be a bit overpriced for a 2-3 star hotel

there is no free parking, as stated in booking

free parking on site as mentioned on booking

girl at reception and all staff are wonderful ud83dude0aud83eudd70 boy's reception and breakfast are great

room was clean,the breakfast was on point and the employees were very kind and polite during my time there

wifi was very fast compared to all the hotels i had stayed during march

wifi available

staff were very rude and no room service

very very nice breakfast

they have parking, good wifi, spa (i had a relaxing massage was great) and a pool

time visiting morrocow and i am glad i did , what makes my vacation beautiful is urban hotel spa

spa was closed.

i must say there should be easier for an english-only speaker to communicate at the spa, although the spa was

spa and gym facilities were perfect for my needs, could not have asked for more

gym was huge but didn t use we did use spa which was fantastic

we only had breakfast which was substantial but the same as any riad

gym was huge but didn t use we did use spa which was fantastic

the breakfast buffet was delicious, the staff were friendly, and the spa area was clean and well equipped

i also used the spa and had nice facial

spa area can only be used when a treatment is booked

the spa and specifically the hammam experience- simply outstanding!

shower a bit old, spa in extra

the spa also was short staffed and required some upgrading

another highlight is the spa where i had a wonderful hammam - a big thank you to malika who gave a good scrub

the spa was also incredible

the food is amazing and the spa lady karima gives the best hammam.

nothing. couldn t use the main pool but we got the villa pool al by ourselves. magnificent!

i also absolutely recommend the spa

free spa offered but not appointment available breakfast is nothing exceptional for the price

service spa staff restaurant

the pool was very spacious, and the hotel itself aswell.

from the reception and guest relations team to the breakfast and restaurant staff, housekeeping, and everyone

location, clean , the spa and gym , nice friendly staff

sauna and showers at the spa were an extra cost which in five start hotels usually come with the gym access

my family enjoyed the breakfast and appreciated the very helpful working team

location, clean , the spa and gym , nice friendly staff

for instance, on a couple of occasions, we had to call room service multiple times as basic facilities such as

it was clean, it was a bit weathered. wonderful spa available.

there s no air condition no one ever answers on phones (rooms service, spa even reception)

the hotel looks old, and the spa is closed when i was staying at the hotel,

available, so i stayed in my room; in the bar just a few men and lousy tv with footbal, spa closed and my room

spa lady kept following us as we entered to explore the facility

i experienced the spa and sea pool and just wow

the spa area is more similar to medical offices

the food was delicious and spa really great

view, landscape , spa , swimming pools, staff are creative.

spa was nice and italian restaurant was yummy