the pool and spa was still not open

the gym/spa was limited and the sauna was not hot.

it advertised a spa area but the door was locked and sealed up

overall your hotel is excellent. sauna, pool, jacuzzi, and a real fitness room!

great bar with a yummy breakfast

and the door frame so can tell the door wasnt on correctly which is also unsafe the whirl pool spa was broken

booked this hotel specifically because it had a spa

which i was willing to settle for then found out they sold that room too i had four 6 year old kids with me that

the breakfast staff!!

the staff were very accommodating and let us do an early check in

gym facilities were pretty nice for a hotel as well as loved the indoor heated spa and pool of which we used

the pool and spa area was my main concern

plenty of parking

the lobby was hot and the bar wasn?t open early

very clean and pet friendly for a great value

except they couldn t give recommendations for a spa or restaurants

wifi wouldn't work on my daughter's laptop

i liked lovely cleaning lady, and old kitchen staff.

our stay, we didn t have any eggs and sausage because the oven in the kitchen was broken

the wifi wasn t the best very inconsistent

us in and was a dream extremely friendly and courteous- room was clean and spectacular view- room service was

location, we loved the bar and staff and the rooms were clean

they did not have their amenities open such as the pool, gym or anything else

pet friendly

we went as a fun night away with our kids so they could go swimming and the pool was absolutely freezing

the spa was amazing! beds very comfortable

the spa services and appointments could have been better

spa was top notch

spa

the bar was awesome. the facial at the spa was phenomenal. the brunch was also very good!

kids running up and down the hallway at 10pm

i wish i would have taken advantage of the 24 hour room service

staff at rest. bar were a little rude and slow. werent ready for the amount of people

there was no room service, no housekeeping, no shuttle, no gym

great location, gym.

were 4 kids running around playing tag in the lobby when we checked in at ~10pm

room service, warm cookies, and an indoor pool!

gym was very clean and never busy

one answered the phone for room service since it was close to closing

room was very clean, i travelled with a pet and found the room to be nicer than expected

clean rooms and gym and pool are decent.

my kids couldn't get into their room after eating breakfast downstairs

kind of cold in the pool area

clean rooms and gym and pool are decent.

breakfast was very good and hotel room was spacious.