spa staff were rude and unfriendly, with particularly unpleasant behavior from the lady at the

they had a spa and pool which i didn't have time to explore, but would do next time

are spacious hotel is very clean staff is very helpful beautiful spa available outdoor pool is

the spa pool water was not heated on our first day but when i complained it was warmer the next day

the rooms are beautiful and the spa and swimming pool with warm water are amazing too

are exceptional, the large suite was very tastefully done, with an outdoor heated pool, sauna and spa also on

the property is amazing and the pool, spa was excellent

the room was complete with bathrobes for spa and/or the pool, coffee, tea and interesting books on photography

the rooms are beautifully decorated and comfortable in every way, spa area and the garden are fantastic

great breakfast

inviting, excellent location to explore surrounding bordeaux areas and the hotel had secured parking requiring

the pool was clean and the temperature perfect

wifi a bit slow at times

parking

wifi is not particularly fast, we tried streaming movies and it was a bit slow.

not do the chateau justice, stunningly beautiful, wonderful location outside bordeaux, fantastic pool area,

he was the receptionist, cook, server, room service delivery, etc

it had a bar and restaurant for dinner, it does have breakfrast it would have been a perfect 10

the hotel states they have room service, but that is a cheese plate

the pool area was beautiful and the rooms so light and airy

were on a big road trip from the north of france to the south of spain, driving in a car with a roof box, so i

it is a perfect place to stop off on my way from north of france to south of spain

spacious room and spa facilities, i would like to stay again

impeccable spa with jacuzzi and swimming pool. the breakfast had a lot of homemade items.

clean, welcoming, good stop after leaving caen. good breakfast and a nice spa to rejuvenate.

breakfast delicious

breakfast very good, rooms clean and comfortable

), excellent wifi, really good breakfast included in the room rate and overall an extremely pleasant experience

), excellent wifi, really good breakfast included in the room rate and overall an extremely pleasant experience

nice rooms, very basic but exactly what i needed. breakfast was delicious too.

and i would not hesitate to recommend it to anyone looking for a relaxing break (they have a spa too

the attention to details, the kindness of solicitude of the staff, the spa and garden are fantastic

expected more from the spa and the pool was a little smaller than expected but it was still nice

spa and restaurant on site great coffee a lovely area to sit around the pool

the hotel is buried in the bustling suburb of le bouscat - bikes, cars, kids going to school - so be prepared

fantastic! staff were fab, hotel was gorgeous, spa and gym were excellent.

the spa experts were very kind and knowledgeable

theres a gym, spa and fitness classes too, though i didn't have time to do any of these

would have liked to have been able to use the spa at anytime rather than booking

especially the rooms, location, rooftop bar, spa and staff

too much trouble whether it be at the reception, the exceptional restaurant/bar or the fantastic spa

everything was great - staff, room, spa and restaurant

and the spa is

the room was absolutely amazing, spacious, walk-in shower, minibar, coffee machine, etc

well laid out , spa and pool facility . large upscale rooms with very attentive staff.

room service did not come one day and breakfast wasn't included.

good hotel with decent breakfast, quite close to the center. but wifi was problematic.

the wifi on the 5th floor only lasts for 5 minutes and then you have to re-enter your credentials

the staffs were lovely, location is great, free high-speed wifi, the indoor perfume that is diffused in the

machine and complementary caps, large bed, large bathroom, large bathtub ( for 2 people) , free wifi all new ,

wifi hs

this was very disappointing for the kids after a very long drive from england

free parking, close to airport, pool and lovely staff. really excellent value for money

has free parking and right by tram stop, ideal for our needs, allow 30 mins to centre on tram

restaurant only opening at 19h30 not ideal with young kids quite expensive for what it is unless you use the

the spa are is really nice

the spa facilities were really good if a little small but then again there is only 20 rooms at the

we had booked a cozy mansard room, but we were upgraded to a lovely spacious comfortable room

amazing team, breakfast was out of this world! great spa :-)

lots of charm - the warm and welcoming staff - the spa is superb, especially the indoor pool - the

she wanted a spa break

spa was a real treat as was the heated pool in the garden

boutique hotel with a swimming pool, spa and very well appointed rooms

the grounds are beautiful with an outdoor pool and very relaxing spa area

super friendly check in, fantastic lunch and dinner, blissful spa experience -- i couldn't ask for more

spa was a big bonus

was superb, pleasant staff, spa facilities great ate in restaurant on last night and thoroughly enjoyed it and

additional cost of spa access

the spa staff need to be more attentive to guests needs. (towels, etc)

surprised by the additional 40 cost to use the spa - would expect to pay for treatments but not a sauna

hand written note and treats (canele & fruit). spa far exceeded expectations.

beautiful spa and garden setting in the centre of bordeaux

breakfast (staff excellent) great spa and wellness area super location attentive and helpful staff modern

boutique hotel bordeaux exceeded my expectations especially for the very spacious room and the super outdoor

we didn't use the spa & hammam as we had our own jacuzzi

the best part of the trip was the spa

room dark. roof top bar and spa needs attention.

spa was cold and closes early

the spa area was so elegant and relaxing, a must for those who enjoy pampering time

staff are professional and genuine, beds comfortable, facilities plentiful, breakfast delicious, spa magical