there was supposed to be a spa but it remained closed for the duration of our stay

location pool area room.

not a single piece of info about the hotel or surrounding area, no tv guide, no room service menu, no directory

breakfast very good. free wifi

wifi very bad not include.

the pool was not particularly clean , cloudy water so we did not bathe the spa was not available or at least

i would suggest that they include more information in the rooms for example regarding the spa facilities,

'clarins spa' was not a spa at all, but they did have the space to make it a real spa

the spa could use a makeover and deep clean, and the showers in the room could use one as well

we did spa and liked it

the spa is not working either

i original booking was for only four days, than i would move across town to the sortis hotel spa and casino

small sachets of tea or coffee for the rooms in spite of having coffee makers available, swimming pool offered

the pool was not full for 2 days

the pool was in another building and basically unattended.

spa was closed, poor area was minimal, no music, no bar, vending machine empty and no way to get

also, the spa is cold, that is something they don't tell you

the rooftop bar wasnt open and spa seemed a little neglected

the rooms are comfortable and there is a small pool and spa on the rooftop

only comment would be to increase the temperature a bit of the hot water for the rooms and spa pool

is nice , pool excellent, spa and fitness options

the spa was amazing

spa closed at pool area there was no service available to serve drinks we had to get drinks from

really enjoyed our stay at waymore spa and casino hotel

was very helpfull and help there they can only the spa was still close for us to have a nice relax time there

breakfast was suppose to be free, however, the price for breakfast was charged to my credit

wifi is also good and reliable

room service is good

the breakfast was good

really good breakfast..

room service. what i ordered was not hot .

the gym was nice and it included coffee, snacks and water

breakfast and nice staff. nice pool for kids

the gym was a bit spartan otherwise nothing to note.

the pool and the room were both very nice and clean

wifi in room was terrible.

the bar is also very niece for a few evening drinks

sleeping was almost impossible with the noice from the street and could only happen when the bar was closed

the gym is new and has been updated equipment

the water temperature of the pool could have been a little warmer.

location is excellent, spa personnel top notch !

the spa was great. the facilities are really nice. pool, casino, gym.

besides the gift shop, the mall is sparely occupied mostly containing pizza and gelato shops plus a large arcade

there is also a solid gym and spa which was well used during our stay

very nice casino&spa hotel. nice restaurants on first floor. huge pool area. great bathroom

spa facilities

mattress poor breakfast for this price too small poll for this level of hotel no massage, from spa yoy have only

spa and pool closed very early. breakfast not included. price high for amenities.

the service at the bar was incredibly disorganized and

gym and lounging areas

gives the impression that you have amazing views but no, the photo with the views belongs to the spa room

el spa and restaurant expectacular

was lovely to be upgraded to the executive tower and given a $20 voucher for a spa treatment

the manager was amazing and help my boyfriend set up a secret engagement in the spa area

bed was amazing - very good breakfast with a lot of choices - nice spa - all staffs were professional and polite

i also had a spa treatment, which was wonderful

i loved the room and the spa facilities

there are tiles missing in the pool and the showers in the spa still had hairs (although i was first in sunday

the spa area is absolutely divine

please improve your pool bar stuff, they need about 30 min to mix one single cocktail

the pool bar , the rooms , the restaurant, the spa , and mostly the coffee shop

chef eduardo jimenez, greats you daily and his gastronomy is out of this world, you can find from spaniard to

the elevator were taking way to much time during breakfast due to the space restrictions for covid19

however, the spa is still closed, so i was not able to schedule a massage

additionally they the had a massage and spa on the six floor that is not there any more

the room the ac the pool water

the staff didn't know anything about the services, the laundry

that parking ramp was very steep ha ha that is all

pool is impecable the rooms are super clean and spacefull, parking available, restaurant with good choice and

tight parking facilities

was perfect, all really clean and tidy, the spa was excellent and the food at the restaurant was really good

the shower, you get wet when turning on the shower. the spa is poor and old.

i did not like the spa space , it s to small

hotel employee at the spa was great as well for my birthday

amazing breakfast and pretty comfortable room.

the spa facility was outdated and the spa massouse was on her own, no one at the front desk.

spa was not existent, the whirlpool was empty and saunas etc

breakfast was ok in terms of variety on offer. no kettles in the room.

loved the staff especially jose at breakfast

or just enjoying the seaside very nice and helpful staff good wifi for free small swimming pool and fitness

because the spa was being renovated, when yo book a massage, the masseuse comes to the

the advertised sauna / spa hasn't been functioning in a long time and are used as storage areas for broken gym

the limited facilities were in poor state of repair, the carpets dirty throughout, the spa was closed, the bar

there was a spa and sauna but they were no longer working

wifi in the room does not always work, but that's a minor thing compared to what you get in return

but tje hotel pool and jacuzzis made it up

we found 3 screws in the pool stairs (kind of dangerous with kids)

facilities, spa, pool

wherever you looked, great facilities including sauna 2 huge jacuzzis a steam room and infinity pool

is phenomenal (you can t get enough) and the infinity pool is nice

spa and restaurant/bar very

rooms, friendly staff, lovely pool and restaurant area, well equipped gym and a fairly good spa service too

location, confort , pool , spa !

spa was closed because of

spa was closed sunday