the spa was under maintenance for several days

pool was nice and big kids also had fun with the ping pong table

like the kitchen services, less staff, no plates, no forks, you have to make your own waffle that delayed

the wifi would cut in and out

requested a pet friendly room that information did not get to our booking and required the administration to

it was so bad that i had to miss 2 meetings and a spa appointment to get it sorted

a spa would have been nice but it is not necessary.

across from the calgary tower valet parking nice steaks and old fashions room service great

room service cleaned

just hope the swimming pool is operational

the only thing we didn't use was the underground parking as it was $45/day and the spa because we ran out of

the spa and gym floor generally very confusing to navigate and easy to get lost

they had a bottle of wine for her and small gift from the spa for her bday

the following morning we got a late check out and took advantage of the spa upstairs for a massage

we loved the spa experience and the accommodation was just perfect

spa change room was way too small and not well attended to

location, friendly staff, beautiful room with super comfortable bed, very nice spa and pool/hot tub

loved the club access breakfast the pool area and spa . room was lovely

lavender body quench massage at rnr wellness spa was heavenly; shout out to doreen

we didn't get to try the spa as we only had one night

the stillwater spa attached to the hotel

the rooms were impeccably clean, quiet, and thoughtfully designed each space felt like a personal sanctuary

spa facilities, amenities close

loved the convenience of the location staff was great and you must check out still water spa

nothing perhaps, except the price of spa services.

breakfast and location are good

breakfast was good

the onsite laundry was very clean and convenient, even had a change machine

equipped with a little kitchenette which had everything we could need during our stay, good wifi and free

hotel is comfortable it include the breakfast is in the center of the city the only thing is that no include

the biggest disappointment was the spa and pool area

shame that the pool and spa were closed for routine maintenance during our stay.

that the pool was out of action the first stay: and the spa was out of action the second stay.

hotel had an amazing location, great views, lovely spa and workout facilities and comfy beds

wifi was way too slow. no ice machine available in every floor.

in room spa services great room service great pool and jacuzzi

find the breakfast room - thought essence was a spa area

and because we didn’t get the the beds were booked our kids had to sleep on the floor because the pool in

refurbished gym & swimming pool

safe, secure & clean. friendly staff. pet friendly. convenient location in heart of downtown.

the room and spa facilities. the restaurant moxies and the staff were excellent

spa /swimming pool area was unclean and rubbish from the previous day persisted, floors were not

the spa pool was also really nice and its in a good location near the train station and a short walk to

swimming pool was too cold. spa was hot.

booked this hotel so we could use pool and spa but they were unavailable during our stay due to maintenance, we

didn't receive enough information about the hotel's facilities such as swimming pool, wifi

but the pool was over filled with teenagers and kids

pool/ hot tub / gym facilities were great and the poolopens up to a nice outdoor patio

booked a corner suite for my kids and i and it was spacious, comfortable, and exactly what we needed

they don t charge pet fees

delicious spa shower , fridge , microwave etc

one day they had bus loads and busloads of high school kids

enjoyed using the gym at this property. nice selection of good quality equipment.

lobby, restaurant, lounge, gym, hot tub and the room were all fantastic

very nice continental breakfast at the summit

cracks in grout in the spa tub, wires hanging out of tv, greasy tile floors, kitchen with no

staff was fantastic. pool, spa and gym were really nice.

and most of all it's pet friendly so we had such a lovely time together with our pet :) all was worth the pay

if the laundry department could fix the issue, that'll be fantastic

with the breakfast for kids during online booking which did not reflect in the hotel booking

the pool and spa were not clean. the spa had no jets.

wifi was excellent

stayed in an executive king - large suite, nice kitchen, fridge, microwave, kettle, toaster

room was nice size, with kitchen sink, dishes, counter too small refrigerator with freezer.

convenient with two restaurants attached to hotel, great pool and hot tub.

friendly staff; very clean; spacious; breakfast is average; close to university of calgary; didn't use it but

nice design inside there is some nice amenities like a bar, pool, billiards table, fitness room, spa and laundry

inside there is some nice amenities like a bar, pool, billiards table, fitness room, spa and laundry rooms in

property was very clean, good room service and close to the train station.

nice rooms, clean, also had restaurant and bar with great good choices and delicious

the pool was nice and the spa on site is

the spa on site and the restaurant were fantastic

i really enjoyed the restaurant and the spa on site is

like the amenities, the pool/gym

service in the bar was friendly and professional

value, friendly staff and there s a spa and water slide with a heated pool

kids loved the water slide and location is close to yyc airport so you can see airplanes land from

the beds were extremely hard might as well slept on the floor and the wifi surprisingly wouldn't work to run

friendly staff and close to all amenities. my kids love the swimming pool.

did not use the gym but wished i had time

pool and spa was oos

heated pool and spa with complimentary bathrobes and towels

we spent 2 hours there with the kids on a tuesday morning and mostly had the pool to ourselves

my husband found pillows a little too high but room service was happy to bring flatter

they were super flexible with early check in as well

was nice and quiet, spa bath was great

nice spa bath inside the room

the room was clean, the spa tub worked very well and the bed was comfortable

the room was pretty spacious, comfy and clean, the swimming pool spa was incredibly relaxing and the tube is

spa tub was small, like a regular bathtub not a jacuzzi tub

other hotels provide a wristband to show verification rather than needing to show it in the spa and evert

family used the pool many times during our stay

ordered room service and they charged multiple fees that we were not aware of, including a 50% gratitude

weren't very friendly they were kind of rude when i called to front desk for wifi password that mine wasn't

also, there was no parking left

no wing night or steake specials slow over dressed slow staff keep running to kitchen dont comw back for 10

gym and pool are closed earlier and open late

the exterior of the building looks nice, and parking was easy and accessible

their wifi need to be updated, the speed is too slow that i cannot open any youtube video.

free parking. easy to find.

great hotel. excellent pool/spa area. close to major malls and shops

i liked that we got moved to the atrium. the hotel was very accomodating for late check out.

good breakfast great bar staff rooms very clean and

the friendly front desk staff, pool, bar & restaurant

the on site pub had so much to offer pool, foosball, darts, shuffle board

i had a facial at the spa downstairs. it was a nice addition to our stay.

the gym with a separate small pool and hot tub for a more relaxed spa experience with dry saunas with

spa bath, cleanliness

the spa bath was gross, brown chunky stuff came out of the jets.

was fun and enjoyed the waterslides, spa bath in the room was great, king bed was super comfy

we were told that hotel no longer had spa tubs but were still advertised as having them on booking

spa jets weren t working.?

i had to mention something it would only be connecting to their free wifi was a little confusing, we ended up

hotel on line said free parking only to find out its not free at all

comfortable bed, keurig, 24 hour laundry on every floor, noon checkout (most places only go to 11)

friendly staff on a reception. good parking lot. good gym.

there was no bath tub in my room, the pool and bar close too early.

breakfast was awesome. pool was very nice and warm water

pool did stay quite busy during my stay, which of course can t really be helped, but keep in mind

and sauna, lovely food in restaurant and accommodating to our needs for party of 13 including kids

breakfast had many hot/cold selections and was delicious

the only other thing was that there is construction going on right across the parking lot, but there was no

nice pool and gym

fantastic room adjacent to golf course nice parking

nothing, everything was good. parking was very good too.

pool and spa was nice good

location is great, they have a restaurant and gym. love that

free shuttle to the airport, early check in

room was adjacent to the gym and the noise of the weight machine woke me up at 6 am

wifi and the shuttle service to various points around airport is great for o&g charter travelers

spa hot tub outside overlooking river was great

loved the quaint location, the in-room spa bath, and steam shower

the space had every amenity needed for a positive stay: pool table, tv area, gazebo, garden swing overlooking

electrical fireplace not working, but other than that nothing bad

no breakfast, it's been two and half years. could not access amenities, pool table.

spa was closed with out notice

comfortable bed; nice shower; good wifi; clean room and facility; really good restaurant, and inside the hotel

would be great if the shuttle could be more flexible with time and not just on the hour, but not and make or

the swimming pool had a slide which was handy for the kids and the breakfast was nice

i enjoyed the breakfast as well

first night to get over jet lag in very comfy bed after swim in nice relaxing pool and spa to

staff was most courteous and helpful, room was clean and spacious, there was a brochure for spa service available

during that time, used the gym, pool, bar and spent some time in the room

were able to walk across the road/ skywalk at 5:30am with our two kids

the bar was nice and the room was nice

was able to use the spa for services ,very good and the hairdresser adrienne was superb

spa open for more last minute massages on weekends;)

the spa massage was awesome and the front desk staff are all great

enjoyed the spa tub and nice walk-in shower

i liked that it had a spa and restaurant in the building.

the staff was great. the bed was very comfy. and the spa tube was great

great location, comfortable rooms and friendly staff. kids loved the pool.

was overly warm, the gym machines were not all working

the wifi said it wasn't secure

we used the pay laundry dryer and had to run a very small load twice for a total of 2 hours and $6 cost and