staff extremely helpful and professional. spa services excellent but a bit pricey.

the spa has

definitely recommend going to the spa while you're there

rooms, facilities, beach, adults pool and spa area (although needs to be much larger)

there is one by the pool side, one by the beach and very romantic one mainly for the evening

big enough and was missing towels and toiletries when we tried to use it--ended up going to their spa for a

bed was awesome spa was too

the private beach, facilities (sunscreen, waters, towels) spa was incredible - best massage

spent a whole day enjoying the spa and zen garden

the men's spa area could do with a clean up especially the steam room but that's about it

aunty's beach house is a must with kids

we loved our stay and my kids are already plannning our next visit

we loved our stay and my kids are already plannning our next visit

leaving after checkout, you can still use the pools and there is a lounge to clean up at

great for kids

the fact that the kids had a ball.

the whole experience, just a swim at the beach and watched a beautiful sunset, but if i was with kids and/or

the seats around the water park was a competitive nightmare

the kids and the adults had a wonderful time with something for everyone

the resort was amazing for kids, with lovely pools, a lazy river, and a lagoon

so many young kids i would not go back again - the

jamy at nais bar makes the best drinks we had our entire trip and we had plenty

the pool area was amazing

very clean, friendly staff, great choice for family with kids

ocean front view. good beds. kids loved the pool.

room was spacious, beautifully decorated, and had stunning views of the ocean

spa facility being m/f separated

food, overall great rooms, smart elevators and great amenities, really good gym and nice pool and spa area

the ofuro/sauna/spa was so relaxing. ended up going to the spa to have relaxing hot tub time.

free spa area to do hot and cold plunge/sauna and massage for extra charge

there gym was also nice

location, local hotel staff, free internet, free coffee, nice pool with a view, modern gym, convenience store

no room service as i was sold

gym was brilliant and pool area too

we enjoyed the lobby (starbucks, stores) and the pool

i got breakfast daily for purchase at the cafe next to the spa on the third floor, good breakfast sandwhich

shuttle bus for guest no spa services no jacuzzi no hot tubs no entrainment for guest food in restaurant breakfast

laundry facilities can get crowded due to demand and number of machines available

also the gym is well maintained and they take extra measures to make that it s clean

parking expense need more laundry machines

i definitely enjoyed the spa facilities and lounging on the beach

love an additional spa that wasn t kalia tower or paradise

the wonderful facials at the spa (highly recommend olivera

lots of pools, oceanfront, a great variety of restaurants and shopping all in walking distance

best ribs i ve ever had from room service

facilities in the resort for all ages as well as beautiful pool/spa and gym in the hotel itself

our own kitchen was very nice with three kids

we enjoyed the amenities immensely especially with having teens in our party, the kitchen and amenities were

the facilities in the kitchen was first class

the kids loved the japanese style toilet too

the pool and hot spa pool were great

the pool and spa were good, i appreciated all the deckchairs

free wifi in all areas of the hotel including the room

close to everything love the pool deck and yoga and the included breakfast bar every day!

the pool and hot spa pool were great

pool and spa area very clean and comfortable

spa bath didn t work in the room. there were renovations taking place in the foyer.

wifi was available through the hotel and worked well

my only complaint really is that the wifi was absolutely unusable most of the time

they gave me complimentary late check out on my last day

the spa was excellent and relaxing, a bit on the pricier side of things

infinity pool, not crowded, beautiful view, nice staff, awesome food at the restaurants, everyone friendly,

proximity of location to waikiki the spacious rooms the luxurious amenities the early check in when we

the rooms in the residence are fantastic. the pools are lovely. gym is ok.

the room service was amazing and so thoughtful!

secondly, the pool was way too small

the pool was small and no place for except for 4 chaise longe - all full

liked the swimming pool area, our studio room on 3rd floor close to spa and gym

the aloha therapy spa in the resort was really a bonus

the spa was excellent - had the best massage in years

the spa sauna and rooftop pool were just perfect staff are so friendly and right next door to the

stay here again ud83dude00 there 24 hour washer and dryer too on the 2nd floor with a pool and spa on the roof

comfortable bed, laundry, cleanliness, vintage decor

the pool area was too windy & rainy to enjoy.. but, we did our best.. ud83dude04

studio apartment was very spacious and includes two comfortable double beds, well equipped kitchen, air con,

be more thoroughly cleaned by the cleaners everyday and that the tv needs to connect to the hotel wifi and that

the room was just fine for me, although one day was very loud due to a large pool party in the hotel next to

great breakfast, great spa services and comfortable beds

the spa and gym was nearby

my wife loves the spa there

balcony, spa and some restaurants closed due to covid however $42 a day resort fee still charged

i also did not like that i was unable to use the spa relation area overlooking the beach because i got a pedicure

rooftop pool and spa also excellent with a great view

the rooftop pool and spa was great with brilliant views

the rooftop pool and spa area was excellent with views all around ,plenty of lounges

the rooftop pool and spa are good and there s a great view from there too, plus a bbq and games

the beds have no business being as comfortable as they are and the rooftop pool and spa were the most incredible

great spa so welcoming staff great view and location

the spa and pool

the spa ,shops and restaurants was awesome

the breakfast room service meal was not as good as the dinner room service meal.

used to stay at halekulani when kids were young

when my family used the pool, the front desk keep calling us again to our room and this is what tjey said

and my sis in law my brother and their children, my daughter and their cousins, they were all kids enjoying

breakfast selection can be better at this rating of hotel