spa availability with 2-3 weeks waiting time

room had a coffee machine but no coffee pods. spa advertised but closed.

the spa and gym was also very useful

i booked it because it had a day spa, but the spa was closed.

only thing we were disappointed in was the size of the pool

nice gym (old equipments but quite furnished) and spa (men and women are separated)

facilities, room, spa and gym are great!

room was spacious and had a nice window overlooking the pool and surrounding buildings

nice swimming pool, nice shops

then most horrible was the wedding downstairs, in the bar which lasted till 7am

spa was closed during working hours. unsure why. no biggie though.

the staff at the spa was also very pleasant

we really liked the swimming pool, spa and the gym

very clean and great full breakfast included. lots of services offered with spa and pool too!

the spa was fabulous

i original booking was for only four days, than i would move across town to the sortis hotel spa and casino

the spa is not working either

its no kitchen facilities is only a microwave and dishwasher

the casino for food and drinks

do early check in

the spa was great. the facilities are really nice. pool, casino, gym.

there is also a solid gym and spa which was well used during our stay

besides the gift shop, the mall is sparely occupied mostly containing pizza and gelato shops plus a large arcade

very nice casino&spa hotel. nice restaurants on first floor. huge pool area. great bathroom

location is excellent, spa personnel top notch !

the pool bar , the rooms , the restaurant, the spa , and mostly the coffee shop

however, the spa is still closed, so i was not able to schedule a massage

chef eduardo jimenez, greats you daily and his gastronomy is out of this world, you can find from spaniard to

the elevator were taking way to much time during breakfast due to the space restrictions for covid19

additionally they the had a massage and spa on the six floor that is not there any more

there was a spa and sauna but they were no longer working

because the spa was being renovated, when yo book a massage, the masseuse comes to the

the advertised sauna / spa hasn't been functioning in a long time and are used as storage areas for broken gym

the limited facilities were in poor state of repair, the carpets dirty throughout, the spa was closed, the bar

i was also given free late check out as a genius member

spa was closed, poor area was minimal, no music, no bar, vending machine empty and no way to get

the rooftop bar wasnt open and spa seemed a little neglected

the rooms are comfortable and there is a small pool and spa on the rooftop

only comment would be to increase the temperature a bit of the hot water for the rooms and spa pool

to covid-19, the spa was closed and the pool had restricted hours

really enjoyed our stay at waymore spa and casino hotel

spa (very disappointing): we booked the fiesta spa package ($120/person) expecting a full

the spa was amazing

was very helpfull and help there they can only the spa was still close for us to have a nice relax time there

spa closed at pool area there was no service available to serve drinks we had to get drinks from

wifi was good

breakfast was suppose to be free, however, the price for breakfast was charged to my credit

were accosted at breakfast

but it is a government regulation breakfast variety limited and cost excessive for what's available

the room on the 13th floor, with king bed, large bathroom, air conditioning, big flat tv, wifi and a beautiful

the swimming pool area is quite small and not sure if it gets much sun, it s more of a feature i suspect

location clean pool with lots staff friendly i would book again good places to eat close by many choices of

parking is not 24hours and the parking lot for the hotel is in a different street

i liked the linen and the swimming pool, early check in.

the bar is also very niece for a few evening drinks

spa facilities

mattress poor breakfast for this price too small poll for this level of hotel no massage, from spa yoy have only

spa and pool closed very early. breakfast not included. price high for amenities.

amazing and clean. beautiful gym and pool. staff was helpful and friendly.

arrived early, staff was able to arrange an early check in at 10am

spa area looked a bit unkempt

spa was closed, and beaty salon, and bar in lobby, no laundry service.

stay was just for two nights with two kids and wife

room service really good and food very tasty

pool needs permanent cleaning, or at least they should require people to wear a swimming cap, as

the breakfast could have been better

gym is terrible and actually dangerous

too noisy. room service takes so long. pool service takes long.

the gym was a bit spartan otherwise nothing to note.

i'm referring to wifi information, restaurant and pool hours, tv channels, etc

also the spa and gym is marvelous

excelente habitacion , quise usar el spa pero estaba en remodelacion

knew little spanish and they were able to have someone available who knew english for better communication

great location, huge sea view room, delicious champagne breakfast including smoothie bar, pool, spa and an

it has a spa 3

the manager was amazing and help my boyfriend set up a secret engagement in the spa area

the spa services weren t up to standard.

spa staff could use extensive training in hospitality: no proper greeting at the reception (two

el spa and restaurant expectacular

the spa area was great

spa was great

have zero courtesy time to use spa facilities

a wonderfull view, the breakfast very good and varied, the location, the staff, the pool, and the gym very large

was given a complimentary upgrade and it included a small kitchenette

the breakfast was great and the room service was excellent

i loved the room and the spa facilities

i also had a spa treatment, which was wonderful

the spa area is absolutely divine

there are tiles missing in the pool and the showers in the spa still had hairs (although i was first in sunday

full gym with free weights

great thank you. wifi, room, a/c, area.

enjoyed the pool. staff were very friendly. nice location.

wifi is free

the parking spot was dark and small.

wifi worked well

spa was closed because of

rooms, friendly staff, lovely pool and restaurant area, well equipped gym and a fairly good spa service too

clean hotel. friendly staff. karla at the front was excellent. spa was good

spa and restaurant/bar very

spa was closed sunday

the spa facility was outdated and the spa massouse was on her own, no one at the front desk.

spa was not existent, the whirlpool was empty and saunas etc

breakfast was ok in terms of variety on offer. no kettles in the room.

that it said the reservation came with free breakfast and it did not

rooms with view of bay. also has a well equipped gym

hotel employee at the spa was great as well for my birthday

was perfect, all really clean and tidy, the spa was excellent and the food at the restaurant was really good

i did not like the spa space , it s to small

the shower, you get wet when turning on the shower. the spa is poor and old.

love this place because of the fact that they are considering pet friendly and everyone was super nice with my