the pool and spa was still not open

the gym/spa was limited and the sauna was not hot.

it advertised a spa area but the door was locked and sealed up

overall your hotel is excellent. sauna, pool, jacuzzi, and a real fitness room!

great bar with a yummy breakfast

and the door frame so can tell the door wasnt on correctly which is also unsafe the whirl pool spa was broken

booked this hotel specifically because it had a spa

which i was willing to settle for then found out they sold that room too i had four 6 year old kids with me that

the breakfast staff!!

the staff were very accommodating and let us do an early check in

gym facilities were pretty nice for a hotel as well as loved the indoor heated spa and pool of which we used

the pool and spa area was my main concern

plenty of parking

the lobby was hot and the bar wasn?t open early

very clean and pet friendly for a great value

i know we are still going through a pandemic but i wish the pool was open.

beds, the location, the staff and the breakfast

clean rooms and gym and pool are decent.

great variety at morning breakfast

my kids complained that there were no donuts but liked the blueberry muffins

except they couldn t give recommendations for a spa or restaurants

the wifi connection was just poor and slow

very clean good breakfast clean pool and gym friendly staff very comfortable

we love free parking, free wifi and free breakfast.

unsupervised kids in the gym on several occasions

location was great rooms were clean bar & restaurant right on location

i would like if the restaurant had a kids menu.

- clean - comfortable - expensive pet fee

machines were empty on 3rd and 4th floors - possibly due to alot of kids there for a dance competition

was comfy and room was clean, we ordered room service because we were in a time crunch and it arrived quickly

spacious room with a beautiful view

the spa services and appointments could have been better

the spa was amazing! beds very comfortable

front desk were totally amazing the spa is lovely and the team were amazing

we booked massages in the spa and they were the best we've ever had (mary and jessica were professional and

son and i stay in a lot of hotels and double tree by far had the best breakfast out of all of them

also zeke in the bar was working his tail off all evening, his services also exceptional and although he was

the pool was great for the kids and the staff at the front desk was great

the pool was great for the kids and the staff at the front desk was great

served breakfast would have been a bonus, but they did bring a microwave to our room, so we were able to

the pamphlet told me all about the great in room service (which included night hours

kids running up and down the hallway at 10pm

in-house restaurant (bill s burgers) has good food and excellent wait staff and bar tender

room service friendly. beds comfortable

i also liked the fact that this was a pet friendly hotel, you would not know this until you actually see a pet