spa was closed, could hear the staff in the room next to us.

the breakfast was very scarce: coffee + two pieces of bread.

gym was available

the gym is a good addition

included an excellent full breakfast, a gymnasium

the wifi was good, and it was very helpful to have a dedicated work space with a comfortable chair

the little kids park and the open outdoor space.

the little kids park and the open outdoor space.

outside at the gas station because they don't allow to park your own car, they only have valet parking and i

location, all staff were very attentive and helpful, fantastic mexican patio within the hotel, kids loved the

great facilities that include a nice gym, pool, spa, restaurant, and more

liked the covered pool

great facilities that include a nice gym, pool, spa, restaurant, and more

pool and hydro pool are advertised as heated, but they were both very cold during our stay

for 4 people and they only put 3 towels and additionally there were no towels available at the pool

hotel is not a pool hotel

nice terace near the pool

pools are too small one is closed. pool which is opend, water too cold so couldn't swim

the pool was not clean. the tiles joints were dirty.

hugo on the bar took excellent care of us

our room service tray sat outside our door for hours

everyone from the valet parking attendant, the front desk staff, the restaurant (especially the woman who makes

the pool doesn't look very clean or clear...

and were so looking for forward to our stay and visiting the omelette lady in the morning for breakfast

secure parking, incredible restaurant, but the one thing that sets it apart from everywhere else is the

the bed is fantastic, the breakfast is amazing and the staff so helpful and friendly.

very nice rooms with very unique setup for the bar and restaurant. excellent staff

design, the carefulness, the products in the room, the jacuzzi and the pool in the rooftop, the breakfast, and

spacious modern rooms with high-design quotient. good kitchen!

pleasantly surprised by the room service quality

a big bonus was the 1-hour spa access included in the stay, which was a really nice

affiliated restaurant and spa are very convenient

gym and spa were under renovation, so i couldn't use them

few problems included some poor information at the spa/gym given by the coordinator as well as inconsistent wifi

gym could be attached but nothing drastic. i enjoyed it regardless.

claims to be a 5-star hotel and they don t have a pool, a gym and the spa is a room

bar, spa were not open

claims to be a 5-star hotel and they don t have a pool, a gym and the spa is a room

the bar was closed on a saturday, no happy hour and it was unclear what if any services the spa

they do not have room service in the spot but ask ruby to give you choices

junior suite was excellent with a big, comfy bed and spa bath

spa tub in the junior suite was great, but power of jets rather low

is a wonderful hotel,the breakfast was out of this world

free valet parking for our rental car

free valet parking breakfast was okay but nothing special