sales pitch after checking in when we thought we were just getting info on spa treatments etc

the spa was excellent!

- room was nice - infinity pool nice - great massage and spa experience

the pool is great and the service at the pool is better than most of the other resorts we have stayed

golf course was great

the tacos at the taco bar...were average. bar snacks could be elevated.

big walk to the pool etc. it's a lot of hiking

we have breakfast delivered daily to our villa...beyond amazing!

small breakfast for 3 people $350

plunge pool, full panel sliding glass walls, expansive bath area, terrace with 2 chaise, daybed and table

the other one is that prices at the spa are extremely high, even higher than some us spas

the food our first night at nak was great but the subsequent meals at the bar restaurant and breakfasts got

they put our family in three different budlings and couldn't eat breakfast together

i enjoyed my breakfast

everything. the many pool options was great.

the facilities (the pools in particular) could desperately use some tlc

we love the peacefulness of the resort and pool area

breakfast buffet is great

overall, very good. the pool staff were really exceptional.

nice quiet pool area, very relaxing

beds were comfortable and rooms were spacious

upon exit, they charged my friend and i for the spa use, when i was the only one that used it

the housekeeping service was outstanding, ensuring that our room was always sparkling clean

spa facilities and vibe are great but for that premium price, the full body massage itself is

and of course the two pools, one on the ground level by the spa for lap swimming, and the best rooftop pool

pool nice, views of ocean lovely

to the pool area required walking outside near the parking lot to follow a foot path leading into the

to the pool area required walking outside near the parking lot to follow a foot path leading into the interior

kitchen is fully equipped with fridge stove microwave dishwasher washing machine dryer coffee maker

loved the spacious rooms, patio and well equipped kitchen.

spacious, comfortable

some busy music...be nice with spa music in am

the quiet beachside cabanas were a delightful treat, and our visit to the paz spa was tranquil and reinvigorating

the spa was beautiful and great service

staff the restaurant the location the spa the pool attendant housekeeping karla front desk

the pool and the beach and the grounds.the spa was nice.

were a lot of kids there, but then it was a family friendly resort, so that is to be

water park, rooms balcony, buffet at cafe solaris, access to the beach and the main pool

tried to get an cappuccino, expresso , lattto be strong enough to even taste in the lobby bar and got weak coffee

the food the pool the service

the gym and spa were also fantastic

spa was awesome

decor, amenities, spa and pools

the spa is great, must get a massage during your stay

renovation and there was some noise also, they wouldn t let you use the spa showers or any other showers,

the spa was wonderful too

the wifi didn't connect which was not good if you need the internet on your computer

people are still saving pool chairs and not showing up for hours or not at all.

hotel is in good condition and has a good infrastructure (various pools, jacuzzis, gym, beach area, billiard,

the gym is ok for a hotel gym (rather spacious) with several treadmills

spa was amazing

the spa was also well worth the

spa and food was great! nice and clean

we visited the spa with the help of paola helping us choose what we needed

the spa was really nice

the spa was closed

yep, the only hot tub was in the spa and it was pay per hour

food and staff was great, spa was clean and very classy

spa was freezing

ice machines no room service no games for kids no where to put clothes only low tiny drawers the bar in lobby

massages at the pool were wonderful and the hot stone and golfers massages at the spa were both outstanding

the room service is 5 star, the spa is 5 star, really everything is

could have breakfast buffet

kids club very well organized with adorable people taking care of kids at any

decent gym and yoga classes each morning

the aerobic guy that did that aerobics in the pool

paid for the included breakfast- the restaurant staff seemed confused by this and refused to give us the free

team around beachside including pool and restaurants were excellent - in particular axel and marco as entertainment

the layout of the pools and friendly/helpful staff

bathrooms close to the pool area, we had to walk up the stairs several times while enjoying the relaxing pool

view and very good restaurant and nice pools

gym is not not very cool and no fans

even at the spa when i checked in there were empty drinks/bottles on the counter and they had been there a

you have to go through the spa and pay $15

spa and

do wish there were jacuzzis other than at the spa where you were charged to use them and they weren't very warm

beautiful property with ocean views everywhere and the spa was amazing!

we also loved the spa and the beach bar

great room service and spa facility

part of the resort was the staff and spa therapist

we also tried to fix an appointment at the spa, due to the ridicolous prices (it was even more expensive than

the spa was very expensive.

holiday - views facilities staff food spa amazing gym and fitness classes surfing beach up the road can t wait

we first arrived , it was a lot busier, we often waited a long time to be seated for breakfast often they didn

spa was not open all the time

spa services were ridiculously expensive

the spa was very nice, but expensive

the spa was not worth the money the facility was not in full working order, the jacuzzi and sauna was

property is very relaxing and the concept of the space gives a european feel

pool, great restaurants and very spacious and comfortable rooms

rooms very big and spacious with balcony

overall is great for family vacation, traveling with small kids.

even the buffet breakfast was unimpressive compared to when i stayed at nyx on the other coast of mexico

breakfast was definitely my favorite part

the spa pricing was also very high, with a 30-minute upper body massage costing $268

food options for late nights instead of room service

the pool area snack bar closed early

wish there was a pool bar pr poolside bar

pools were amazing and new gym with plenty of equipment

staff was great! grounds were very well kept. spa was amazing !

i love the personal pool and outdoor shower.

and landscaping, the pool staff, and the valet staff

the sushi restaurant was excellent as was breakfast provided in the morning

breakfast was a mediocre buffet for $50 per person-for our family of 5 it s difficult to justify

spa facilities were excellent

the spa is also obscenely priced

booked the hydrotherapy at the spa each day (included in package) and that was a treat

while the spa is beautiful, the masseuses and attendants could use better training

it was clean and quiet. great spa and food

and i went to the spa for two experiences

the location, beach access, rooftop pools, spa and amenities were wonderful!

would be awesome if there was a spa at the rooftop pool

we paid for the additional all-inclusive package, paying an extra $150 per person, but sadly, the room service

the pools were fun for kids but the adult pool was fun for adults

unfortunately, the price for a family with multiple kids weeds out most people

room as many of the hotel rooms are no view and not in attractive spots on the property like by kids club or

room as many of the hotel rooms are no view and not in attractive spots on the property like by kids club or

pool

unfortunately, the price for a family with multiple kids weeds out most people

spa massage was good

could use some update, the hotel activities are limited vs other all inclusive i visited, the spa was under

even the spa is top notch and reasonable

not updated the reservation either because we would give our room number to restaurants and the spa and there

starbucks, brazilian steakhouse, and spa services are not included)

also enjoy spa and massages

spa was nice and also very unique and relaxing

gorgeous grounds lots of pools great spa friendly staff private beach restaurant variety

location was great close to everyone i love how it had so many different restaurants, pool ,spa i could book

we had access to the spa through our bonvoy gold status

the pool was cold wish it had a heater for the colder months but overall all the hotel is gorgeous

the rooms are spacious with a kitchenette with 2 burners if you choose to cook

great beach, good pool, slow service

golf course is pricey & hard to get on (high season)

food was average in de cortez, painfully slow in pitahayas and poor around the pool - plus extremely expensive

pool was spectacular and the views were breathtaking

there was also no service at the pools and the restaurant s food was mediocre at best

location, the staff, the restaurants, the milagro spa -- i could go on and on

the spa was amazing also

spa was gorgeous

great hot tubs and spa treatments

the hotel upgraded us to a better suite but it looked over the spa and was right on a public walkway

the spa can be upgraded both working amenities and staff

the room service and that everything is closed at 10pm and the pool closed at 8 no fun there

food is very expensive, a breakfast buffet at $54 usd for 2 vegetarians is an example

staff modified the tip by adding an extra '1' in front of the the tip amount, at the patio pool-side restaurant

railing on balcony are showing considerable aging not enough lounge space at adult pool

very nice spa as well cons: for the price of food in restaurant it could be slightly better and the drinks

the pool area is lovely and the landscaping is very well maintained and pretty

ever present problem of inconsiderate people staking their claim on the pool lounges early in the a

pros: huge rooms and terraces views are lovely, the main pool is great with good service

the pool area is lovely and the landscaping is very well

spa was amazing

spa is nice

overall a great property with nice staff. the spa is incredible.

the spa was a hidden gem and walks on the beach were picturesque

the massage i got at the spa was one of the best i ve ever had

spa staff weren t very friendly when explaining the services and came across as a bit pushy about

spa was lovely but very expensive, especially for a massage

the spa was great as well

for tips, we did multiple excursions, went off the resort and did the hip-hop yatch party,atv's, spa etc and

the gym/spa was good over all

credit of $630 that was offered wasn t transparent i tried booking a massage and the spa would only allowed

we thought that the spa services were far to expensive.

the swimming pool and spa were great!

had to ask where the spa and pool bathrooms were

spa prices was outrageous

the spa was amazing

spa is a must do, the spa service was amazing, go early to enjoy the facilities and be comfortable

spa quality soaps and lotions to use

i had a massage at the villa del arco spa (5min walk away) and it was amazing

the (free) gym area is much better than expected--has not only a good weight room but a spa area with a steam

need bigger restroom by the pool

pools are really nice for kids!

pools are really nice for kids!

floor location opening on pool with little view and lots of kids

the balconies overlooked the sea of cortez and the beautiful pool facility

all we were offered was you can use the spa facilities

one bedroom suite was very spacious

it s very kids friendly

there was plenty of pool space and fun activities to participate in like volley ball in the pool, corn hole

fun for the kids and the bench around the ship made swimming with young children much more enjoyable

loud and crowded, you have to pay $60/week for wifi, there was loud construction next door, the spa was insanely

room service was better

the bar staff was poor

all the time and the food is mediocre, the beach is full of vendors trying to sell you stuff, the pool is loud

its clean, the room are nice, the bed is comfortable, the spa was good, free breakfast every morning, the wifi

we look for in a hotel, plus a few more (on-site restaurant/bar, nice pool area, fitness center, spa with great

the spa services were much needed after an arduous trip

nice staff pool area gym and spa facilities

this hotel and spa offer the perfect combination of luxury, comfort, family-style hospitality, and truly good