king bed was spacious and comfortable

the pool is only a very tiny and shallow pool. we chose not to use it after seeing the size.

kids thought pool too small ;)

even had free open wifi

great breakfast, great location, super friendly staff, huge suite. lots of parking.

free on-site parking

when we arrived, there was no parking in front of our room. we had to park about 8 rooms over.

parking and outdoor sitting area is oddly dedicated to this room

the wifi was janky if trying to watch something on a computer- worked fine on phones though!

easy access to highway 7 large parking lot

restaurant, spa and bar was closed over christmas

sorry appointments at the spa were not available for my sister and i

clean, great atmosphere, must go dining, nice spa and spa store

staff were courteous and helpful always and there is a spa in the bottom floor

close to everything and a beautiful walking path that loops over a river. the spa was amazing

very clean. spacious. great restaurant, spa and gym too. loved it.

spa like atmosphere clean comfortable bed and pillows great views of fall colours on the gatineau

been coming to the spa since i was 16 and the amazing booking lady angie who has been my booking agent for years

pros: updated, spacious, and clean room

getting to the outdoor pool

a little motel with spa and gym is nice for the price. will return for sure

the spa is nothing to speak of

spa bath jets need cleaning

the grounds on the river are beautiful. the breakfast was excellent. lots to offer

one vehicle of their airport shuttle service was working, long waiting times and car with just space for 4 or

were a bit abrupt and unhelpful at front desk, especially when inquiring about room service

location and free parking.

having a bar fridge and microwave helped us a lot

when we arrived, i asked about the laundry room and we were told the machines were not working except for 1

i liked the kitchen in there

it was like walking into a spa each time we went into our room

allowed access to microwave, use of mezzanine for meetings, has swimming pool access, great customer service

pet friendly... the staff was helpful, friendly and accommodating

they asked us before offering nice gifts to the kids and the kids loved the toy gifts

the bar tender was amazing

my friends and i stayed in ottawa because it was close to le nordik spa in chelsea, quebec

my kids loved the pool! :)

pool is very clean as well

pool rooms for kids & teens.

i wish the pool was open all the time

extremely pet-friendly

all the sites and places to eat and drink great for pokemon go players (many poke stops and gyms all

the location. the modern gym. the breakfast buffet is really good and lots of choices.

put us in a smoker room, although i informed i wasn’t a smoker and had 2 kids

breakfeast room service.

the staff were friendly and extremely helpful. i was able to get an early check in

there is also a well equipped gym on the ground floor

gym and pool table

there is a gym and guest lounge on the premises and the front desk staff are very helpful

great gym and pool table

loved the spa tub

hot/spa tub had an odour...the smell reminded us of clr.

pool was lovely temperature and bonus to have the spa which was nice and warm

extra comfy bed,gym facilities,

kids enjoyed the pool

hot tub / spa not operational

we went to ottawa to enjoy the nordik spa in chelsea which was a pleasant 20 minute drive

the spa and pool are okey, not great

spa area was not up to the mark. shower by the pool was broken.

we also missed having a tub for the kids

there was only hot water in the bathroom sink (both knobs) and i personally think the pool and spa closes too

the pool and spa :)

the pool spa and the park for the kids

the pool and spa were great to spend time in during the heatwave

location, spa room, small kitchen

no continental breakfast because of functions and the spa wasn t available which is fine but price should

little gym

room service staff was careful and friendly

hotel bar was pricey but i will say the beers on tap and were very good.

the room was big and spacious loved the kitchen in the hotel idea .

we like to enjoy a hot bath- both me and the girls, we had brought products to do a spa day- we were unable to

they are pet friendly, we stayed with our two king charles dogs

love the in -room breakfast

hotel 5+ gym area is great and clean but pool could be open longer in the evening - and at least 1 running

we like the fairmonts as they are pet friendly

- the spa treatments offered seemed too expensive to consider

too many children jumping in and out of the pool there should be swim times with no

the room lacked basic comforts such as a proper snack bar, kettle, mugs or ceramic cups for hot drinks (only

massage area was loud as it is near the pool.

liked queen beds instead of doubles and was disappointed to find out after we got there that the pool and gym

not your fault (covid) but disappointed that the spa and gym were closed.

location, room, bar and food on site

the restaurant and bar were excellent, both food and staff.

its just a pet peeve to have to pay for parking when you stay at a hotel.

have been nice to have a free breakfast but the room service was not terribly expensive if you chose carefully

we found it difficult to get a drink in the bar as there were no staff around

minor suggestion- pool was a little coolparking was $35+ taxes per day.

but because the location is tourist entertainment oriented, on some nights there can be some bar closing time

good gym and pool hours

location and breakfast

we had 3 rooms for 4 nights-really good value good a family and kids lived the pool

we had 3 rooms for 4 nights-really good value good a family and kids lived the pool

gym and sauna were top notch. im 6'5

when we ordered a room service, toasts and bagels were charred, they spend almost an hour bringing it (i had

gym, pool, dining all top level

the breakfast variety was a bit small and repetitive. the spa is not great.

breakfast much better then in other equivalent hotels we stayed at previously

the breakfast was up to expectations as well

we had a balcony with a table and chairs , mini kitchen area

staff and room service were very friendly and courteous

rooms to hot. was told maintenance guy would come . never did. kids had asthma attacks

very comfortable bed nice little kitchen with coffee maker

room was huge and had separate sitting and workspace areas as well as a kitchenette space

bed was not very comfortable and it would have been great to have room service, although the restaurant experience

nice spacious room. and underground parking

room service is only in the morning

access, restaurant on location and plenty of parking area

staff was very helpful, clean rooms, the pool is nicely situated and clean as well

gym is in a very poor condition

and nice place, comfy bed, very helpful staff, nice clean pool and gym