checkin process, gym/spa facilities and fast internet.

the pool, as nice as it is, it was full of swimming lessons, leaving very little room for us.

only fault really was bar staff were very slow at serving

comfortable room with excellent wifi

surely it costs the same for people to log in from their own devices on the hotel wifi

a swimming pool or spa would make it exceptional!

staff were brilliant with the kids .

always good value. secure parking. nice resteraunt next door.

staff very accommodating and pleasant as required an early check in

very good hot and cold breakfast, free parking and decent gym, considering it is a small building

the spa and pool could do with some general maintenance (shower doors broken)

hotel, staff very helpful and accommodating giving us useful advice etc, the spa and swimming pool are

great spa area

spa facilities are great

nice friendly hotel with use of spa next door

rooms to suit all groups or couples and spa treatments

) how to reduce heating, spa benefits allowed during stay, etc

the spa was pure bliss, so relaxing and cosy

we had a spa treatment too which was very relaxing

spacious comfortable rooms with large bathroom, located on stunning grounds including an outdoor

professionalism of the staffs, attention to detail, the welcome services, the food, and outdoor spa with the

have no complaints at all but i think a good addition to the spa deck would be a cold splash option like a

i think they were still working on the spa area as there were builders in that area.

we also booked the spa deck twice- so relaxing

loved the outdoor spa area

the fact the spa wasn t fully open

direct path to the spa and leisure centre

was brilliant family room was spacious and very comfortable,pool was like a spa with excellent facilities,staff

exellent spa

spa facilities were amazing after our tours in

the spa and the food

pool-spa is very nice; the rooms are ok but nothing special; the shoopingmal nearby is very

jacuzzi pump was broken in the spa which was very disappointing as this was one of the reason for booking this

spa was closed due to renovation work - that was an important part for us travelling as a sports

location. clean. spa and gym

i loved the spa the jacuzzi was brilliant

pool and spa area is a bit dated and would benefit from a refresh

spacious, clean, great spa facilities

breakfast nice and hot pastries delicious x staff very friendly spa is nice

great leisure facilities in the spa area

i don t think there s a spa ? only negative thing .

the hotel are really good, from the rooms which are well stocked with anything you need and the spa area is well

using your spa and wellness centre was the best part of my stay. the staff were very helpful.

great location. good food. wonderful spa & gym facilities. peaceful

heated swimming pool/spa was delightful

pricey spa treatments

appreciate everything except the spa wasn t not on my expectations, water not really hot and i don t think

spa closes too early

rooms, spa & staff, dave on the door in particular is very helpful

would have been nice to use the spa pool area but it was excessively expense and not as friendly as the

spa was already open early in the morning

the spa services were a bit expensive so we skipped that.

nothing. we didn t get a chance to use the wellness spa due to time but we would next time.

enjoyed going to the spa and had a treatment

spa area was beautiful

location noisy with a night club and bars outside no spa options food no non dairy options service dinning room

room was nice, spa was nice

woudl have loved to have a gym, even if a small one

breakfast beatiful staff great hotel clean great location rooms lovely really enjoyed our stay it

rooms need painting, doors etc - very limited night room service menu

missed the spa and a pool. rooms are tiny

no pool or spa facility which i

the gym too small

reception staff particularly nice with the kids

breakfast is amazing

the spa was a little disappointing.

spa facilities excellent

and ease of access to city staff friendly and polite - extremely helpful concierge beautiful spa and swimming

the spa is exceptional

the spa was excellent, and the room service was amazing

spa facilities are fantastic, rooms generously sized and staff are lovely. this hotel is a gem.

room was spacious and the bed very comfy

new spa is increditable

i cannot wait to return to try out the spa when i am free from the worry of hospital appointments etc

used also the spa area which is also very good

awesome spa area

we had the chance to use the spa and

very nice spa area as well

very relaxing an comfortable beautiful spacious room

the access to the swimming pool could be separated from the spa and gym