excellent breakfast, location, pools, fuentes waitstaff

the adult pool was beautiful and it was nice not having kids around being loud or splashing

move everybody 8 persons with kids just for one night

job with fun and sports activities, night activities (show & live music at the bar) were good gym is

there s only 3 pools, one of them being adults only and the kids pool is a small oval shaped pool with a

spa was not heated. pool was very cold. advertised gym is not provided.

spa was not heated and jets only blew out bubbles and no

there was a few kids for a soccer tournament here so a little noisy but the place is quiet

we loved all of our time there and felt so safe us and our 4 kids

are hard, wifi was a little wonky in some areas of the apartment most likely due to concrete walls and lots

is magical, ambience relaxed, staff attentive, yoga studio & resident teachers superbe, spa therapists very

the pool was heated a great deal and the setting was exceptional.

t enjoy the texture of the proteins/style of preparation reception team is not very accomodating pool was under

instructors were amazing breakfast buffet was great, choice and juice of the day yummy lovely

spa was excellent

first, they charged a high service fee for spa service which was never disclosed

the breakfast buffet delivers

construction of the pool and facilities

location and pool with attentive service from bar. beautiful views.

thought i was getting double beds and spa wasn't good

the spa was amazing

service, beautiful hotel and roof top pool

they offered a 15% discount if we sat through a breakfast presentation

view from the pool is amazinggggg

the spa is exceptional

daily activities board near the pool and a towel drop bin in breezeway between d brick and the spa so guests

activities during the day and they are quite loud, which can disrupt the relaxing element of the spa treatment

only thing i was disappointed in was the facilities at haixa spa were closed

to a system error on my 3 day stay but i got to keep my all inclusive benefits and offed a free spa

spa had no air conditioning, no windows to open, no fan

the spa was simple but nice, good prices for a quality massage

incredible views from the balcony. pool beach access spa service

the ladies at the spa are very good and professional

i love the view and everyone is very gently, the food is delicious and i love the pool the spa we really enjoy

the gym was 24hrs, the spa was amazing

also very close to town so we popped in for some great deals on spa services

we also tried their spa and we loved the facilities, we each got a package with a facial and a massage, they

the spa was cold. some of the desserts were dry.

we really enjoyed the theme dinners, buffet at vivaz, spa massages, and our lovely ocean view club tower room

think of would be a pamphlet, brochure of what the hotel has to offer in more detail, like the spa prices a menu

we also wanted to eat there and use the spa facilities but found it to be quite expensive especially when there

the character of marcela resort & spa is exactly what we hoped for, and it was honestly better than we imagined

were great, a good restaurant, pool, spa and gym made the stay super relaxing

handy spa and small gym on site

i loved the upstairs pool area

kitchen was a mistake on the website the guy told me

staff were really friendly, included parking, and the rooftop views

wifi and a/c worked well

only thing would be to have a bar on the roof. they used too but it wasn't open.

more pool activities. make the courtesy car available till 9 pm or later

it was loud - could hear music from restaurant, buzzer on door, room upstairs, fountain from pool

nice room and friendly staff; very nice pool area for gay parties

the food from taste, and having staff in the gym to help, which you don t get with big hotel chains

the room under the pool area

we went to the spa twice because they were so relaxing

the sauna and steam room and spa staff were amazing

the prices at the spa were too high so we went elsewhere for treatments.

spa treatments were excellent

the new spa area is beautiful

the pool was warm and the spa is great

the spa maiave was awesome and well worth the money spent on the services provide such as the couples

spa staff of elizabeth and betty were wonderful as well

people smoking in the pool.guests allowed to bring their own music at the pool.

great view comfortable to sit out and drink tea in the morning looking out over the ocean in the pool

room was spacious; gym was amazing; breakfast buffet had so many options

music was terrible coming from the bar at the beach, our room was 40 feet from the noise

english in writing only 2 tv channels in english slimey slippery pool below subpar food no microwave in rooms

and food; walking access to downtown and local restaurants cons: i've rarely had poorer wifi - one has to pay

the breakfast was great and they have a resident falcon which was really special

used the spa and it was great

the spa was very nice

would patrol the resort during the day and try and upsell for many things at the resort like spa services, dining

beautiful room beautiful beach spa was spectacular pools were beautiful

i was expecting more of a spa like environment and it was definitely more of a frat party

spa prices were high and it was very loud until 3 am because of the acoustics of the hotel

pillows horrible spa so

the spa was very overpriced

us to services or things to do in the resort was more interested in selling romantic dinner and spa time

spa also excellent