the spa next to the big pool was not available either as some construction work was being done

the spa is small and don t have enough staff to have availability for services

the other pool by the spa was very nicely maintained and we used that one instead

the food was excellent the pool was very relaxing and the spa was the best experience

the rooms are spacious and spotlessly clean

super clean, the bed and pillows were super comfortable. love the amenities, free parking lot

we loved going to restaurants with playgrounds for kids, which was not expensive and very nice for our

the best part was the gym and the swimming pool on the roof

room has no mini fridge, so if you are traveling with kids (like we were) it can be difficult to store their

the rooftop pool was a wonderful spot to relax in the sun, and the views from up there were lovely

i didn't use the spa part on this trip

the weather was cloudy and a little cold so i didn't get to use the pool, and the health spa was closed due to

spa non functional and always closed

pool was not available. not sure why the word spa is included. i was not aware of any spa there.

wifi disconnected a couple of time.

very strange breakfast deal

pool was horrible and not maintained

was a full breakfast menu and all of the food i tried was delicious

the breakfast which was included was delicious

the breakfast is delicious and the breakfast room is beautiful

products included and the room was made up spotless clean and decorated with beautiful flower petals from the

there is a wonderful pool behind the restaurant, outside tables and deckchairs

lovely pool surrounded by palms and nature

thing we would have enjoyed more would be that the music from the speakers at the restaurant and pool could have

the whole hacienda is beautiful. the pool very relaxing and nice.

massage at the spa was great

for business travellers and for people who use merida as a fall-out base for day trips rooms are spacious and

mewhat dilapidated) pool and spa area - didn t look like the pictures in person

they have a great pool area, tennis court and hot tub area

the bar was closed.

the spa has a way to go, but will be a nice addition

the staff was couterous and the spa was divine.

spa is amaizing. location is perfect. bed are super comfortable.

strong wifi

nice old colonial villa, good service and good open bar with beer snacks and cocktails

gym and pool facilities are great for business travelers

very good breakfast, outdoor pool and an oxxo in front of the hotel if you want to fill the minibar by your

room assigned, 2 rooms not cleaned, breakfast was very bad, poor service quality, laundry service is

perhaps the hotel could offer people a chance to use the gym accommodations to freshen up and change while they

looks impressive and i like the facilities inc gym, pool and tennis courts

breakfast was wonderful--raoul, our waiter, was exceptional

property, beautiful rooms, very good location, super friendly staff, awesome breakfast

no bar in hotel

the breakfast was delicious and the cocktails too

the gym is simple but very nice too

did not have breakfast. location was close to many eating establishments.

wifi, location

central with parking

fast wifi everything else was awful.

conditioner was noisy, pool seemed not too clean 1,000

the rooms could do with a lick of paint, the spa was closed (which we were informed about beforehand), however

especially with a spa on site for a deep-tissue massage

pool needed cleaning

have been nicer to have had a heated pool with some sunshine to sunbathe as this was in the shade

option of valet parking or parking in the street

breakfast could be better, the wifi sometimes crashed in our room (108) and there is no windows in the room

hot water wasn't hot in the shower, fridge wasn't cold, bed wasn't comfortable, couldn't use the wifi as it

no spare toilet paper pool was neglected, very worn and dirty towels well worn

wifi horrible toilet couldn t flush properly

clean easy access swimming pool - the pool is easy to get to and right next to the kitchen for a relaxing snack

the hotel has private parking which was very helpful

beautiful rooms, very kind staff and a nice complimentary breakfast

hotel are: 1) the personal on the weekends are only half day 2) doesn t have a restaurant or a bar at the

pool and outdoor are with trees are beautiful

on your way to the main street, there's laundry, and a convenience store

great place, design, ambiance , location. staff,decor, pool

wonderful. great fun for the kids. lovely place. very comfortable suites.

i am vegan and they prepared a special breakfast for me that was outstanding

could have better gluten free breakfast options- otherwise the breakfast was very good!

wonderful. great fun for the kids. lovely place. very comfortable suites.

breakfast could be a little better

breakfast was pretty sad

breakfast is good, but sometimes we had to ask for the basics (ie we received jam/honey and butter

design , pool,

excellent staffing good breakfast

limited breakfast options if this is included in your price, unless you want to pay more

the hotel offered a good breakfast with a few pages menu, however, although we had the breakfast included in

breakfast, it is not enough, so you have to order additional items.

has plenty of space in the parking area

they made us a fruit breakfast to take out at 5

there's a spa on site which we did not use

the pool area is beautiful and the spa area as well

the spa wasn't worth the price and they did the wrong massage

of light, open air spaces, nature sounds of birds, winds and water fountains, flowers, trees, great taste in

the bar at night is perfect with the best bartender and the breakfast every morning was excellent and impeccably

beautiful hotel. stunning pool.

the room was in the most fantastic colonial style, breakfast at the pool side was a great start of the day,

good bar service with cocktails

perfect set up. pool, rooms and breakfast area

pool was a wonderful addition and i haven t even discussed service - brilliant, attentive and

we booked a room with a spa bath and could not use it as it had cold water only

pool looked like it hadnt been used in years and was not inviting at all

decoration, the murals, the pool

the wifi was good

room wifi rarely worked and the staff reception was in general not helping, the rooms are quite old

all, the main reason i reserved the master suite is because of the large bath tub and the plunge pool

our room was upstairs so we had a jacuzzi, i understand other rooms have a private pool (we will try those next

rosie helped us book tastings, tours and restaurants ahead of arriving and alejandro at the bar was super

which was very good (be sure to get the almond croissant), at night we had some cocktails at the bar which were

if i had to mention something it was the pool service could have been quicker

clean and nice and ventilated interior patio. sorry we didn t have time to use the pool.

pool was too far off site. downstairsrooms no windows and rather noisy.

love it ud83dude0d fast wifi place where you can keep cold water and get cold beers

the guest kitchen is nicely equipped (though at least a couple of guests didn't bother to wash their own

hard to find parking and they do not have a swimming pool

staff was wonderful, the pool was amazing, the room was huge and breakfast was delicious

the breakfast was fabulous with their daily delivered fresh eggs and bacon and the

was perfect from the room, to the large balcony, great pool and gardens, and amazing breakfast and lunch

the bed and breakfast was one of the most comfortable places we have ever stayed (and we travel a lot)

the continental breakfast was delicious

property (room, pool, breakfast

parking is a block away, not right at the hotel

great breakfast, nice staff parking lot available for free perfect location

beautiful setting small hotel at times had the pool to

there is a pool which is great after a day of exploring merida

pretty outdoor seating area & pool

the secure on-site parking was a huge bonus