enjoyed pool and spa facilities

the spa is always phenomenal

the rooms are beautifully designed and spacious

the spa area and the pool

property, extremely attentive staff, loved the chic bar downstairs and the spa is lovely

information in the room on the spa was incorrect and listed the couples massage as $250 when but when we got to

amazing location pool and spa nice bar and nice restaurant room valet service good

food was amazing, spa was quiet and pool was so warm! beautiful lobby and very nice rooms.

spa was good value and great service

great spa and amenities

room was very spacious with a lovely balcony, bathroom was incredibly large with a huge bathtub with a variety

the spa is a lovely addition to the stay even without getting a treatment

we had to find out way throu the spa

i love the spa like atmosphere. it s very relaxing and the staff were friendly.

also to have spa and gym only for women was a bit strange policy

the spa was phenomenal

didn't like that there was no spa services availableat the time

i enjoyed a prenatal massage in the spa as well and it was also excellent

wish it had a hot tub. more spa availability

the hotel itself and the room was amazing, and the spa offered incredible massages

the spa is great

there wasn t availability in the spa unfortunately

to improve: better menu better quality food larger selection of wines by the glass in bar on 17th floor better

hotel breakfast is a la carte, with moderate portions, a wide variety of choices, and delicious flavors

enjoyed rooftop bar and superb city view!

spa in lobby also excellent for manicure and blowout

clean, spacious

sauna , gym and spa looks very old and uncomfortable

have been perfect if i could have booked a massage but spa under renovation and in room service was fully booked

from the warm welcome to the luxurious accommodations and pet-friendly perks, every detail was perfect

about what the different accommodations the hotel could provide( cafe, bar, dining room, spa, gym, etc

room service, spa and restaurant were amazing

we had a massage in the spa which was the best i ve ever had

having to pay for the spa , saunas

absolutely perfect 5 star hotel. great gym. excellent spa services. rooms are tops

view wasn't nice, the restaurant and spa are barely ever open, the construction near the hotel entrance was

the availability and luxe if the spa was a real treat!

staff was excellent, they offer valet for a fee onsite restaurant and on site spa

i didn't get a chance to experience the spa or the lounge, but i hear they are both

spa not available until the weekend

see above comment. better parking breakfast availability pool/spa options

hot tub or spa would have been nice!

upgraded us to an exceptionally pleasant suite with full kitchen and two tv s so we were able to cook and eat

the wifi

room, and the sauna that they had around the gym area was a plus

additionally, the pool and spa facilities were poorly maintained and poorly designed, making the experience

moreover, the service we received at the iridium spa and at louix louis was wonderful, i recommend the breakfast

we also spent the day at the spa ad it was perfect

like to see ice machine on each floor as well as vending machine for soda & juice steam room in spa would be

the pool was to cold

information about spa pricing etc even though when booking a selling point is the spa

time of arrival; any spa or special trips etc

massage in the spa was great but overpriced in my opinion

customer service lovely clean hotel excellent facilities spa , pool and gym location downtown

great service and responsiveness from staff, fabulous spa treatments

was no swimming pool and spa facilities

the bar staff was also very friendly and very efficient and knowledgeable about the area

room service

we asked for a quiet room but could hear kids screaming until 7pm (nearby daycare

breakfast, very accommodating staff, allowed for early check in and held luggage after we checked out

there was a stylish restaurant and a spa available

the steam room, pool, and spa facilities were exceptional. staff is knowledgeable and attentive

spa was too busy

exceeded my expectations from the check-in, the room, the pool, the restaurant, to the room service (which was

the hotel is in a great location and the pool area is great

the spa is probably the best in toronto with everything you could ever need, massage, sauna, steam bath

the spa is to die for

it was exactly what was needed walking distance to attractions, excellent spa accommodations, excellent decor

spa is good also

didn't have much time to enjoy their spa and other services.

design details and aesthetics, late check out option, downtown location

wifi strength excellent in some areas of hotel, absent in others...

the bar also had great ambiance and delicious unique cocktails, killer french fries, and classic films

gym with a nice view on 11th floor, but feels a bit crammed when two or more are present, given the

a bit noisy across the street from the bar at night but not too bad.