pillows were like from 10 years ago they don't have hairdryer or iron the chairs for the pool are ripped and in

bed was not comfortable, also the air conditioning did not work and my car was hit in the parking lot

the pool was dirty and we couldn't use it

s3e that the owners haven't invested a penny in accomodations, repairs or anything at all, the parking is a

service was excellent, all staff were very friendly. the spa is the hidden gem here.

no wifi in the rooms

only one bar was open!

didn't have enough beer in stock at the pool bar, at the pool bar, no beer

horrible music in the pool

hotel administrator-receptionist-accountant-bell boy-valet parking is a nice guy

the pool was freaking cold, the lake had better temperature than the pool at any given hour

the pool area is very nice!

the pool is exceptional and huge, built around the old aqueduct and the grounds are beautiful

room service was reasonably quick

giant swimmingpool perfect both for swimmers and for little kids

the breakfast is also really good and all the services they offer (laundry, ironing, etc) are very useful

large gardens for walking, the pool area was stunning, and overall the well maintained charm of the property,

they have created a large lush tropical garden in the middle of a golf residential development

the pool is not heated

are 3 things i didn't like: the swimming pool is really cold so as the outdoor jacuzzi

historic, unique and relaxing. spa on premises. lovely pool and grounds. staff very attentive.

food all delicious! horse riding was fun and spa services great!

the spa was amazing

great historical buildings and lovely grounds/pool

great swimning pool and restaurants

beautiful property. excellent landscape garden. beautiful pool. i stayed in the boungalo.

pool is like a little oasis without any disturbing noises from traffic or constructions etc

very nice boutique hotel, beautiful pool and gardens

perhaps have more options in the restaurant menu and more service at the pool.

the hotel is so nice, relaxing, meet with nature at the pool and chill music

i forgot ask the wifi password and in my arrival doesn t give me.

good value for your money, nice pool

free parking on the

the pool and amenities are nice and comfortable, as advertised

very good value for money, great pool and friendly staff

hotel with a park, great pools for kids and adults, and iguanas by the pond

hotel with a park, great pools for kids and adults, and iguanas by the pond

the pool has dirty dishes, bottles and food trash around 12 pm on sunday , unacceptable

there wasn t bar service at the pool

10 min to estacas . they gave us the option to change breakfast for dinner due to the timings

staff is friendly and helpful, good breakfast, spacious kingsize room, comfy bed

spa is amazing

the spa offers good massages and they offer yoga classes and ceremonies

facilities are great, food is good (a little bit pricey) but the spa is excellent

swimming pool, cleanless

they are remodeling the hotel and working any the 20% this means no pool, no spa, nothing

they offered us the spa to change as they did not have the room ready

the pool is not actually a pool, just for kids

is inside a condo so it is pretty safe, the staff is super friendly and the breakfast was

wifi didn't really reach my room so well

liked the garden and the location and the breakfast

rooms are clean and cosy. the breakfast is really good.

breakfast was good, room was clean.

spa and breakfast were amazing

happening, staff was focused on bigger ticket guests, even though my friend and i purchased 5 spa treatments

lovely swimming pool

beautiful room, loved the pool

beautiful location , amazing pool and great breakfast

real spa on site (which the hotel description claims to have)

the huevos rancheros for breakfast

delicious breakfast is included

no food service apart from breakfast.

really wanted to swim but the pool was covered up

this is charming but requires youthful fitness

the complimentary breakfast included coffee, juice, fruit, bread, and a choice between chilaquiles, eggs, or

the pool was murky and not clean

the water in the swimming pool was perfect

the food, the room the wifi

they didn t have spa facilities

hotel, pool (temperature controlled) and greenery, great rooms, great service

oh, the property is pet friendly with some resident tame cats plus cute well behaved dogs with guests

the pool and gardens outside are maintained extremely well

we arrived and went straight to the pool area for an awesome cocktail

breakfast and the breakfast environment is really good

they have an incredible and fully stocked mini bar but no coffee maker!

from franciscan community: large ornate room, restaurant in attached open air garden, plus pool past that,

the included breakfast is excellent

in every way: location, value, nice breakfast and can not say enough about the friendly, helpful staff

wifi is weak in the room we stayed and the restaurant that hosts the breakfast needs better

is weak in the room we stayed and the restaurant that hosts the breakfast needs better communication from the

they even arranged for a bagged breakfast because we were leaving before breakfast was served

moreover, the communication between the differnt parts of the hotel (reception - spa - restaurant) could be

spa was also

breakfast was good, lunch the same

the hotel is a great place to visit for 2-3 nights and relax by the pool - the restaurant is delicious

but it was a lovely place to dine or have breakfast

he found us a driver, and he communicated with a local spa to book us appointments

the pool and gardens are beautiful

the pool is warm, and well located so it has shade and sunlight

heard the people outside who was coming to their rooms, or in the mornings the fountain in the pool, or the

only think i didn't like is that they serve breakfast just outisde your room, facing the pool

pool is really cold, it was supposed to be warm because of the heater, but i think it didnt work

the pool was small but lovely and the rooms were very clean

had multiple laugage and our room was all the way in the back of the swimming pool, not only we had to walk with

we could not make phone calls out, the lobby had to handle this for us, the parking lot was not in the hotel

the garden and pool area were very nice.

the wifi never worked

wifi was unreliable

good room service

nice little hotel with pool and a garden.

wifi was bad - beds are hard and not confortable - walls are very thin, you can hear the staff