wanted a spa getaway but the spa is under renovation and the site unfortunately did not relay this

excellent spa alas one has to

when i went to spa at around 6:30pm, it was closed already

breakfast not included, in room service food was cold and not too tasty.

more laundry and dryer machines would be better. had to wait and there was a lineup

it was recently renovated and very clean :) the hotel has a starbucks, spa and gym open late ~ can't go wrong

spa bath was hard to use spa bath was very loud tv is pretty old can't watch any streaming apps on

great location. nice restaurant and gym inside. starbucks on site.

there was a starbucks and bar near the lobby, staff was very helpful and friendly

was no kitchen sink or cupboard that was advertised on the pic

the spa is always phenomenal

one small recommendation is to think about building a finish sauna in the large spa area.

the rooms are beautifully designed and spacious

the spa area and the pool

enjoyed pool and spa facilities

amazing location pool and spa nice bar and nice restaurant room valet service good

spa was good value and great service

great spa and amenities

information in the room on the spa was incorrect and listed the couples massage as $250 when but when we got to

food was amazing, spa was quiet and pool was so warm! beautiful lobby and very nice rooms.

the spa was phenomenal

the hotel itself and the room was amazing, and the spa offered incredible massages

didn't like that there was no spa services availableat the time

wish it had a hot tub. more spa availability

i enjoyed a prenatal massage in the spa as well and it was also excellent

there wasn t availability in the spa unfortunately

the spa is great

a hotel bar which is always full

design, atmoshere, breakfast, comfortable beds, fitness center, location

would have preferred buffet style breakfast

we had to find out way throu the spa

also to have spa and gym only for women was a bit strange policy

i love the spa like atmosphere. it s very relaxing and the staff were friendly.

women only spa is lovely, went swimming in the evening in the pool

room was very spacious with a lovely balcony, bathroom was incredibly large with a huge bathtub with a variety

have been perfect if i could have booked a massage but spa under renovation and in room service was fully booked

clean, spacious

sauna , gym and spa looks very old and uncomfortable

spa in lobby also excellent for manicure and blowout

front desk, bar, management, room service and restaurant staff were friendly and

at the front desk was phenomenal julia from the spa was amazing the boys at the front door were

we had a massage in the spa which was the best i ve ever had

room service, spa and restaurant were amazing

about what the different accommodations the hotel could provide( cafe, bar, dining room, spa, gym, etc

having to pay for the spa , saunas

see above comment. better parking breakfast availability pool/spa options

hot tub or spa would have been nice!

for family day, they kindly provided toys and cookies for the kids such a thoughtful touch

the upgrade was an excellent suite. kitchen was very good. room very quiet staff very pleasant.

this didn't happen which meant we had to give the king room to our sons, and we had the kids room with our

i didn't get a chance to experience the spa or the lounge, but i hear they are both

the availability and luxe if the spa was a real treat!

spa not available until the weekend

staff was excellent, they offer valet for a fee onsite restaurant and on site spa

view wasn't nice, the restaurant and spa are barely ever open, the construction near the hotel entrance was

moreover, the service we received at the iridium spa and at louix louis was wonderful, i recommend the breakfast

additionally, the pool and spa facilities were poorly maintained and poorly designed, making the experience

we also spent the day at the spa ad it was perfect

like to see ice machine on each floor as well as vending machine for soda & juice steam room in spa would be

the propane fireplace, the big beautiful bathroom, the second bathroom off the living room area, the room

massage in the spa was great but overpriced in my opinion

around the pool were a really great feature, and the moroccan-inspired relaxation area in the spa struck a

time of arrival; any spa or special trips etc

information about spa pricing etc even though when booking a selling point is the spa

we unfortunately did not get our spa appointments because they were already booked up

was no swimming pool and spa facilities

of the grounds as well as information regarding the whole hotel, wifi info , restaurant location etc

location, wifi, friendly staff, especially the front door gentlemen

would be nice to have extended hours on room service

another chair or eating area might be helpful, especially when eating room service meals

spa is good also

the spa is probably the best in toronto with everything you could ever need, massage, sauna, steam bath

the spa is to die for

it was exactly what was needed walking distance to attractions, excellent spa accommodations, excellent decor

from their beautiful suites to spa amenities

the steam room, pool, and spa facilities were exceptional. staff is knowledgeable and attentive

there was a stylish restaurant and a spa available

spa was too busy

clean room, big beauitful shower, quick room service

r a small fee, which we found acceptable)

bar across the street can be quite loud not the fault of the hotel also construction on one side

wifi was poor

the hotel was probably less than 10% occupancy so the restaurant and bar were not open (nor was room service)

laundry service too expensive. low water pressure in the shower.

wifi strength excellent in some areas of hotel, absent in others...