there was supposed to be a spa but it remained closed for the duration of our stay

location pool area room.

not a single piece of info about the hotel or surrounding area, no tv guide, no room service menu, no directory

breakfast very good. free wifi

wifi very bad not include.

excellent facilities including gym and swimming pool

says pet friendly but don't make it obvious on the ad upfront, hidden in the other info

the room also didn't have any guidance on how to order room service

wifi reception was bad, besides, the connection was unstable and had problems connecting in some of

all positive, extra comfy bed, perfect jungle view and sounds, welcome drink, good wifi

spa closed at pool area there was no service available to serve drinks we had to get drinks from

because it was only open the casino and spa were not open

spa (very disappointing): we booked the fiesta spa package ($120/person) expecting a full

was very helpfull and help there they can only the spa was still close for us to have a nice relax time there

the spa was amazing

cabana room area can be susceptible to noise from the event in the next casino hotel

didn't have time for breakfast

of(incrediblej, huge swimming pool with clean water and nicely served with towels and a nice bar and restaurant

really good breakfast and they let us do early check in

room was made and all of my kids toys were arranged for us(this was awesone) at check out we left behind 3 toys

there is also a solid gym and spa which was well used during our stay

location is excellent, spa personnel top notch !

very nice casino&spa hotel. nice restaurants on first floor. huge pool area. great bathroom

the spa was great. the facilities are really nice. pool, casino, gym.

besides the gift shop, the mall is sparely occupied mostly containing pizza and gelato shops plus a large arcade

gives the impression that you have amazing views but no, the photo with the views belongs to the spa room

spa staff could use extensive training in hospitality: no proper greeting at the reception (two

el spa and restaurant expectacular

the spa area was great

was lovely to be upgraded to the executive tower and given a $20 voucher for a spa treatment

there are tiles missing in the pool and the showers in the spa still had hairs (although i was first in sunday

i loved the room and the spa facilities

the spa area is absolutely divine

i also had a spa treatment, which was wonderful

access to the gym, pool, sauna and steam room as a hotel guest is an advantage

the bar on site was awesome, cool cafe selections, i loved the gym

full kitchen and a washer dyer combo

the cafe and bar in the lobby are nice, too

there's no official breakfast but they do have a bar/kitchen with breakfast options which was nice in case

the bar on site was awesome, cool cafe selections, i loved the gym

breakfast lunch and dinner was exceptional and the spa did me wonders

if you go to the pool after the spa is closed, at 6 pm, there are no pool towels, or any other type of pool

not very nice, changes image of hotel staff in general is very average bar staff very low as well spa staff

staff was very attentive and the gym was large.

the service, the gym/pool/hot tub, breakfast, the views and location

hotel employee at the spa was great as well for my birthday

was perfect, all really clean and tidy, the spa was excellent and the food at the restaurant was really good

the shower, you get wet when turning on the shower. the spa is poor and old.

i did not like the spa space , it s to small

the swimming pool, breakfast, view on the ocean

facilities, spa, pool

area and its big rain it is very expensive in high season and even at low season rate dinner and breakfast was

breakfast, food prices

but tje hotel pool and jacuzzis made it up

we found 3 screws in the pool stairs (kind of dangerous with kids)

spa was closed sunday

clean hotel. friendly staff. karla at the front was excellent. spa was good

rooms, friendly staff, lovely pool and restaurant area, well equipped gym and a fairly good spa service too

spa was closed because of

location, confort , pool , spa !