m a starwood member and was told at checkin that i d receive a 10% discount on restaurants, spa etc at the

the pool is a bit small and in the shade, but we all loved the fact that the mai tai bar was separated

no wifi access when lounging at the sheraton pool

no kids

breakfast

the pool and spa area is wonderful and again has an intimate boutique feel

spa is awesome

spa a bit expensive.

the hotel is modern and clean, the beds comfortable, the pool & spa are wonderful, the staff are friendly and

spa was at the temporary location due to renovation

the aloha therapy spa in the resort was really a bonus

liked the swimming pool area, our studio room on 3rd floor close to spa and gym

stay here again ud83dude00 there 24 hour washer and dryer too on the 2nd floor with a pool and spa on the roof

the spa was excellent - had the best massage in years

the spa sauna and rooftop pool were just perfect staff are so friendly and right next door to the

halekulani hotel and spa was exceptional and exceeded all our expectations

spa was average. not good value for money

in spa services-very expensive

the pool, restaurants, and spa were all top-notch

spa and gym undergoing renovations

spa is closed because of covid19

staff were incredibly nice and spa was first class

1 bedroom suite came with full kitchen and washed/dryer

room was equipped with washing machine, kitchen utensile

we have two kids so they gave some presents

a lot of hotels would have suggested the changing rooms of the spa or gym

balcony, spa and some restaurants closed due to covid however $42 a day resort fee still charged

my wife loves the spa there

spa was divine

spa treatment was excellent

the spa and pool

great spa so welcoming staff great view and location

the spa ,shops and restaurants was awesome

laundry in other building

stores and swimming pool

the hotel has in-house coffee shop, spa and restaurant for dinner (never tried the lunch, it is good for value

a spa sure, but a massage parlor and a dive bar really lower the tone

spa was closed, charged $25

walking distance to beach. friendly staff. pool on ground floor. late check out given.

28 at around 8am was so nice to me, answered all my questions and gave us free late check out which made

when my family used the pool, the front desk keep calling us again to our room and this is what tjey said

and my sis in law my brother and their children, my daughter and their cousins, they were all kids enjoying

breakfast selection can be better at this rating of hotel

many kids in the spa like it was a swimming pool, a lot of parents seemed to let their kids do what they wanted

enjoyed the pool and spa areas

the spa was amazing as was our therapist, the hotel was fabulous at trying to accomodate our requests

services, facilities, it even had a batting cage on saturdays, spa was phenomenal

the spa services were more expensive on the hotel website than directly at the spa.

facilities in the resort for all ages as well as beautiful pool/spa and gym in the hotel itself

pools in the hawaiian village are unheated and were very cold which made using them unappealing

we are family if 4 (2 adult 2 kids- 4 and 1 years) and our accomodation was spot on

the kitchen had all the utensils needed to cook

room nice laundry in room plus

shops & beach 4) robot was funny to watch deliver food 5)pool was at a beautiful temperature but spa was a little

pool and spa were great and loved that it was opened til 10pm

pool and spa area

spa out side needs to be better

friendly staff, good pool / spa area

the paradise pool area (mainly used by families) there were two spa pools that seemed to only open intermittently

advertising room service and spa and wellness. none of the above exist.

old style of bathroom, busy and noisy pool area

there was lots of things kids could do. pool, beach ect

we didnt end up using the fitness facility, but it looked very nice

i definitely enjoyed the spa facilities and lounging on the beach

love an additional spa that wasn t kalia tower or paradise

the wonderful facials at the spa (highly recommend olivera

the fact the hotel does not have a laundry on site for visitors.

my kids had fun

of a walk to our room location and disappointed with the hours of availability for the pool and spa

something awesome in your stay one free snorkel lesson a spa day shuttle to and from the airport free breakfast

for two nights, wanted the end of our trip to be a nice relaxing few days at the hotel and some spa stuff and

open, spacious layout - very clean and quiet - nice kitchen and separate living room area - shower had good

rooms, and the slide pool was great for the grandkids

spa and massage clinic within the hotel was no longer there and this was something enjoyed

only problem was the heated spa was very busy and my kids couldn t use it at all

rooms themselves were very spacious and modern

just wished the gym had more equipment and larger.

loved everything except breakfast dinning.

shuttle bus for guest no spa services no jacuzzi no hot tubs no entrainment for guest food in restaurant breakfast

i got breakfast daily for purchase at the cafe next to the spa on the third floor, good breakfast sandwhich

kids only want to jump in

please upgrade your laundry facilities, having inoperable washers/dryers is really inconvenient.

we arrived early but were told check in was strictly 3

location, local hotel staff, free internet, free coffee, nice pool with a view, modern gym, convenience store

pool staff are nice

the bed was comfortable and the pool was good.

very safe place to stay, great restaurant with a view with a fantastic happy hour, available laundry

gym was brilliant and pool area too

felt like a spa in the lobby

there was plenty of parking spots so this service is not necessary, or at least give the guest a choice like

obstructed but who cares get your butt outside, also as some other people have said no pool or gym but once

monoxide alarm went off most nights, there is no breakfast option in the hotel, and besides the gym, there aren

charged for my pet, which i did not bring

food, overall great rooms, smart elevators and great amenities, really good gym and nice pool and spa area

spa facility being m/f separated

experience at renaissance spa honolulu was exceptional

also, in the women spa shower rooms, body wash bottles were all empty

room was spacious, beautifully decorated, and had stunning views of the ocean

receptionist at the spa could have been better

renovation noise and a frog entered in the spa room

also the spa staff were so skilled and i have been to many many many spas throughout the world

the place is very good . exceptional spa . good staff . good spacious rooms but overpriced.

spa was very pleasant as well

the spa was too hot to go in

also, resort/spa activities were less available than expected

the space was clean, comfortable, and absolutely spa like

beautiful views from the balcony. nice & hot spa & a large room with comfy beds.

it s pet friendly and there were activities