i booked a room with spa tub and didn t get what i booked!

they also have a gym and the spa indoors and a fantastic pool on the outside

gym and spa facilities

very good swimming pool. the location very good, in a totally safe area.

room service overnight was on time for our breakfast and the food is good

good price and good breakfast

good bar with the pool with late opening

the pool is great and the gym is also a good amenity

needs a handicap parking in front parking of hotel had to walk to parking lot

there isa separate agreement between the pool/bar/restaurant, ( bar seating) & the hotel

more fitness equipment and a heated pool and spa would be nice.

like the fact that when it's late at night adults start to come in and smoke even when there are kids around

gym needs to be updated but has at least the essentials available

clean, a good open restaurant and bar downstairs in a good location and a full club and pool bar on the rooftop

we also had room service and the ceviche was really good

sauna and spa closed due to coronavirus :(

i enjoyed the spa and the room layout. the staff were very kind. the food was good as well

the spa (facilities and offerings) needs a bit more work to match the rest of the property.

looking forward to trying the spa service next

i was in contact with staff to add a decoration to the room and set up a massage at the spa and they were very

spa was so so water pressure in the showers

client canceled an meeting with at the hotel because there was no parking available at the hotel

the parking procces with the ticket should be with the room card make easy to go in and out

breakfast is excellent

everything was good the pool was great the gym jacuzzi was my favorite ud83eudd29

it didn t have a spa or massage cabin

in the evening at the bar area need some attention

fantastic dinner in the roof terrace by the pool. great service.

rooms a bit dated, bar very expensive

the pool was cold

new clean simple and coffee + croissant available in the morning. good safe parking

the front staff wasn't very pleasant at all , borderline rude , wifi was weak and spotty...

it was clean and let's say new, parking was safe and the location wasn't so bad

parking it s limited. clean enough, but it can be cleaner.

also had to ask for wifi password got absolutely no info on arrival

great staff, great breakfast.

was a great place to stay and to relax, the staff was very helpful and breakfast was good to i will stay at this

we felt it was a bit wasteful that the bar of soap was taken every day which we were happy to continue using

no restaurant for lunch and dinner. the breakfast is basic

good and complete breakfast

the staff is super friendly and the spa was 10/10

i didn’t use the spa but i am told it is first rate

not very clean, not a great location, no spa etc

my suite was incredible with full ocean views and a spa style bathroom

sea view, the room, the beds, the hot shower, the cleaning, the staff, the breakfast

also a majority of the things they advertise as available the spa etc are closed

where the gym spa pool are

is beautiful, boasting numerous facilities- i particularly enjoyed the pool area and the spa

enjoyed the spa services

in room service was perfect, the food was delicious, best food i had in santo domingo so far

spa was closed

breakfast was good, spa was great

there was no refrigerator casino was confusing , all the betting , minimum bets , payouts were for pesos

the gym came equipped with gary, a knowledgeable, motivating

santo from the bar in the pool was extremely helpful and polite this guy needs a rise

gym and spa needs attention

spa pool restaurant staff

very good chef on the kitchen daniel at the desk is the best courteous employee here and the spa i will travel

great breakfast. great staff. rosa in the spa was amazing.

staff especially front desk, with maybe the exception of the restaurant bar area

this location is a complete dump it has no pool and no food it is small outdated and dirty

laundry service, bar service, massage service excellent

no one came for 30 minutes then a man rhabwirked at a bar from down the street finally came and said to leave

laundry service, bar service, massage service excellent

close to a 24/7 bar and restaurant (great when all other eating options are closed because of a tropical storm

the breakfast buffet selection was

wifi

breakfast was good too

no bar no coffee shop no room service

the pool and spa were separated which was a nice difference with the spa on rooftop and pool on lower level

spa bathtub of room not working, creaking doors, astroturf in common areas which ruined the

the swimming pool was a great asset as well as the sauna and the free cold bottles of water to enjoy ourselves

the rooftop bar is really nice, as well as the pool area

did not have laundry in the building, i think it should be a most in every location or hotel especially for us

place compared to the price you pay, great location, very nice breakfast

the breakfast and the location is superb! right in the heart of the conde

location, night staff and breakfast service was excellent

price, friendly staff, good internet connection, satisfactory breakfast, very clean, excellent

great location. breakfast is an egg on toast and coffee. tv and netflix worked.

robinson was a quick person and helped at all times. the breakfast was delicious.

good enough breakfast - the cooking lady is very nice and kind

the rooms was very clean, the staff was very helpful, and the breakfast was great.

it had very low ceiling, bad smell and a lot of noise from the bar that s located right under the apartment

there is a biker bar across the road from hotel and motor bikes came and went until 2am, revving loudly

do not have a pool or spa

the wifi can be better. it was slow. nothing really bad to say about hotel.

breakfast is rather small and you have to ask for a lot of things as they are not displayed - tea,

wonderful staff, great location, excellent breakfast !!

gym

hotel facilities were great, onsite restaurant was excellent and the swimming pool and the spa were excellent

spa services are not available on property

so this review is based on that; view: lateral view of heritage buildings and the street; size: spacious enough

service at pool bar was very slow

parking. hard to park. car dented in parking.

breakfast was nice and

we had to check out super early, and staff arranged a to-go-breakfast box for us

the next morning, the front desk lady knocked on my door at 9:45am to ask me if i was having breakfast at that

a small window behind the bed closed by curtains that was facing directly over the reception and bar of the

breakfast