staff extremely helpful and professional. spa services excellent but a bit pricey.

the spa has

definitely recommend going to the spa while you're there

rooms, facilities, beach, adults pool and spa area (although needs to be much larger)

there is one by the pool side, one by the beach and very romantic one mainly for the evening

big enough and was missing towels and toiletries when we tried to use it--ended up going to their spa for a

bed was awesome spa was too

the private beach, facilities (sunscreen, waters, towels) spa was incredible - best massage

spent a whole day enjoying the spa and zen garden

the men's spa area could do with a clean up especially the steam room but that's about it

aunty's beach house is a must with kids

we loved our stay and my kids are already plannning our next visit

we loved our stay and my kids are already plannning our next visit

leaving after checkout, you can still use the pools and there is a lounge to clean up at

great for kids

the fact that the kids had a ball.

the whole experience, just a swim at the beach and watched a beautiful sunset, but if i was with kids and/or

the seats around the water park was a competitive nightmare

the kids and the adults had a wonderful time with something for everyone

the resort was amazing for kids, with lovely pools, a lazy river, and a lagoon

so many young kids i would not go back again - the

jamy at nais bar makes the best drinks we had our entire trip and we had plenty

the pool area was amazing

very clean, friendly staff, great choice for family with kids

ocean front view. good beds. kids loved the pool.

room was spacious, beautifully decorated, and had stunning views of the ocean

spa facility being m/f separated

food, overall great rooms, smart elevators and great amenities, really good gym and nice pool and spa area

the ofuro/sauna/spa was so relaxing. ended up going to the spa to have relaxing hot tub time.

free spa area to do hot and cold plunge/sauna and massage for extra charge

there gym was also nice

location, local hotel staff, free internet, free coffee, nice pool with a view, modern gym, convenience store

no room service as i was sold

gym was brilliant and pool area too

we enjoyed the lobby (starbucks, stores) and the pool

i got breakfast daily for purchase at the cafe next to the spa on the third floor, good breakfast sandwhich

shuttle bus for guest no spa services no jacuzzi no hot tubs no entrainment for guest food in restaurant breakfast

laundry facilities can get crowded due to demand and number of machines available

also the gym is well maintained and they take extra measures to make that it s clean

parking expense need more laundry machines

rooms themselves were very spacious and modern

only problem was the heated spa was very busy and my kids couldn t use it at all

spa and massage clinic within the hotel was no longer there and this was something enjoyed

nice pool area too

location not easy walking distance to waikiki for young kids, little expensive.

something awesome in your stay one free snorkel lesson a spa day shuttle to and from the airport free breakfast

for two nights, wanted the end of our trip to be a nice relaxing few days at the hotel and some spa stuff and

of a walk to our room location and disappointed with the hours of availability for the pool and spa

but it works out because of the kitchen in room

the beach is great for kids and adults

i definitely enjoyed the spa facilities and lounging on the beach

the wonderful facials at the spa (highly recommend olivera

love an additional spa that wasn t kalia tower or paradise

birds flying inside the tropic bar and grill is a real health hazard and could cause someone to trip and fall

swimming pool. too crowded.

the paradise pool area (mainly used by families) there were two spa pools that seemed to only open intermittently

advertising room service and spa and wellness. none of the above exist.

2 bedroom apartment - big with 2 bathrooms and a kitchen

we had paid for full room service but what we got was hallways littered with rubbish and dirty towels

there was lots of things kids could do. pool, beach ect

facilities in the resort for all ages as well as beautiful pool/spa and gym in the hotel itself

the kids loved the japanese style toilet too

really like our room with kitchenette and laundry

our own kitchen was very nice with three kids

they even let you early check in free of

spa is closed because of covid19

staff were incredibly nice and spa was first class

the personal service at check-in, the pool attendants, the wait staff, and the maid service were all top notch

lovely to have a full apartment, with kitchen and laundry facilities

the facility like swimming pool and gym is also good

the spa was excellent - had the best massage in years

liked the swimming pool area, our studio room on 3rd floor close to spa and gym

the spa sauna and rooftop pool were just perfect staff are so friendly and right next door to the

the aloha therapy spa in the resort was really a bonus

stay here again ud83dude00 there 24 hour washer and dryer too on the 2nd floor with a pool and spa on the roof

the pool, restaurants, and spa were all top-notch

spa prices were also extremely elevated

the restaurants were outstanding, and the spa services superb

spa was average. not good value for money

halekulani hotel and spa was exceptional and exceeded all our expectations

spa a bit expensive.

the pool and spa area is wonderful and again has an intimate boutique feel

the hotel is modern and clean, the beds comfortable, the pool & spa are wonderful, the staff are friendly and

did not like the fact that the pool and spa closed at 6pm

spa was at the temporary location due to renovation

m a starwood member and was told at checkin that i d receive a 10% discount on restaurants, spa etc at the

g wifi)

gym was quite small

picky, but no room service or adults only pool which we have grown used too.

the wifi is slow. and keep on disconnecting.

spa was divine

a lot of hotels would have suggested the changing rooms of the spa or gym

my wife loves the spa there

i also did not like that i was unable to use the spa relation area overlooking the beach because i got a pedicure

balcony, spa and some restaurants closed due to covid however $42 a day resort fee still charged

a spa sure, but a massage parlor and a dive bar really lower the tone

spa was closed, charged $25

the hotel has in-house coffee shop, spa and restaurant for dinner (never tried the lunch, it is good for value

laundry on property

they have laundry in the basement

great spa so welcoming staff great view and location

the spa ,shops and restaurants was awesome

the spa and pool

only thing i wouldn't recommend was the breakfast buffet

bed was comfortable, great wifi and they have chrome cast

and my sis in law my brother and their children, my daughter and their cousins, they were all kids enjoying

breakfast selection can be better at this rating of hotel

when my family used the pool, the front desk keep calling us again to our room and this is what tjey said

the spa was amazing as was our therapist, the hotel was fabulous at trying to accomodate our requests

many kids in the spa like it was a swimming pool, a lot of parents seemed to let their kids do what they wanted

services, facilities, it even had a batting cage on saturdays, spa was phenomenal

the pool and spa areas were a bit busy at times, and it could be hard to find a spot, but overall the facilities

enjoyed the pool and spa areas

spa out side needs to be better

friendly staff, good pool / spa area

shops & beach 4) robot was funny to watch deliver food 5)pool was at a beautiful temperature but spa was a little

pool and spa was great

if i ever come back to hawaii, i would like to stay at the hilton waikiki beach resort and spa again