also spa was very overpriced

with that was complimentary spa or romantic dinner for two

spa and its staff were great

room was spacious with a good view and a comfortable bed

massages at spa are more expensive than in usa and canada

the breakfast choice is fantastic, people are incredibly helpful and welcoming

the music at the pool played constantly

the rooms are a bit noisy if there are small kids around

hotel needs a bit of tlc here and there, for example, insufficient lighting in the gym, faded towels at pool,

country place with a private access to the golf course and a walking path through the rain forest

they have a spa but as we were travelling with a 2 year old we didn't get to try this out

the staff were all super friendly and helpful and the rooftop bar and restaurant was nice as well

the rooftop bar is very nice with a great view

room was spacious. room service great

stunning rooms. amazing breakfast. brilliant location. beautiful rooftop bar / restaurant.

at best,i felt unable to communicate with anyone in the spa or perhaps actively ignored with basic requests

everything very friendly staff very clean rooms fantastic restaurants and bar perfect location

- as well as the professional, friendly staff, gorgeous rooms, great restaurants and lovely pool area, this

the room service wasn t great when we got breakfast on our second day

complimentary mini bar was nice but i would suggest to switch out the welch's grape juice to something more

the spa was not really a spa, just massage rooms and a sauna

location of the hotel, nice staff ( offered free masage in spa to shorten waiting for room gets ready - arrive

we enjoyed the spa and the masseuses were wonderful

the sauna in the spa did not work

spa cerrado, internet not working well, tv not working

the staff was very friendly, provided advice on what to visit and even offered us courtesy late check out

room was below the pool and we can hear the pool making some noise

the breakfast was one of the best i have ever had

loved the place, deco, details, smells, spots, breakfast and attention

the breakfast was amazing and included, but you need to have dinner there as well as it was one of our

the spa treatment itself was good, but the spa facilities were extremely lacking with no steam room or

spa and room

was exclente : spa / food / service / location

employee (unbeknownst to us) took us on an extended tour of the premises to demonstrate the spa etc

my spa treatments were fantastic, and the massage beds were the most comfortable i've ever experienced

i did not like the spa space , it s to small

the shower, you get wet when turning on the shower. the spa is poor and old.

was perfect, all really clean and tidy, the spa was excellent and the food at the restaurant was really good

hotel employee at the spa was great as well for my birthday

the breakfast was not that varied, and you couldnt serve your self.

if you go to the pool after the spa is closed, at 6 pm, there are no pool towels, or any other type of pool

breakfast lunch and dinner was exceptional and the spa did me wonders

not very nice, changes image of hotel staff in general is very average bar staff very low as well spa staff

room service not available and charged an extra 5 dollars just to have food from the only

steam room and locker area is tired. gym is nice. carpet in room seemed old.

because it was only open the casino and spa were not open

spa closed at pool area there was no service available to serve drinks we had to get drinks from

spa (very disappointing): we booked the fiesta spa package ($120/person) expecting a full

was very helpfull and help there they can only the spa was still close for us to have a nice relax time there

the spa was amazing

pool, room and breakfast

gym was not very equipped

expected to see more decorative plants in the lobby and pool areas

parking was hard to find.

the room service was fast and the amenities offered were very nice and clean

gives the impression that you have amazing views but no, the photo with the views belongs to the spa room

spa staff could use extensive training in hospitality: no proper greeting at the reception (two

the spa area was great

the spa services weren t up to standard.

bed was amazing - very good breakfast with a lot of choices - nice spa - all staffs were professional and polite

there are tiles missing in the pool and the showers in the spa still had hairs (although i was first in sunday

the spa area is absolutely divine

i also had a spa treatment, which was wonderful

i loved the room and the spa facilities

in mini bar a little expensive but they were imported to be fair

rooms, friendly staff, lovely pool and restaurant area, well equipped gym and a fairly good spa service too

spa was closed because of

location, confort , pool , spa !

clean hotel. friendly staff. karla at the front was excellent. spa was good

spa was closed sunday

the cafe and bar in the lobby are nice, too

full kitchen and a washer dyer combo

the room is very well equipped with a ful kitchen and roomy living space and a huge tv

wifi was stable most days

the bar on site was awesome, cool cafe selections, i loved the gym