the spa was wonderful to do with our children

the spa charges an automatic gratuity, which they never told us about or reflected on our bill

be prepared to spend extra money on extra's they have a mother daughter spa thing, character breakfast and

i d say the spa and the gourmet village concept are the best things of the place

the birds that steal your food at the pool. but that's not the fault of the resort. haha

time share type of thing) and for us it was a bit of a waste of time but did get a discount to spa and things

the spa oh man the spa is a must

spa is dreadful, sauna is cold, steam room is too hot

at the pool, entertainment was awful and boring, too much haggling to sell lobster dinners, spa and excursions

the spa was soo good, to the point that i had to make another reservation for the next day

are individuals around the resort promoting spa sessions and excursions, and at times their approach can be

spa services were totally worth it

the spa was fabulous

the spa could be made more affordable. the prices were similar to what we pay in ny.

night time room service is slow

oliver the spa guy in the front told me if i decided to do a walk-in at the spa it wouldn t benefit him

he recommended the spa treatment to help with my symptoms

butler, teudi and spa tech josefina were

not informed about free hydrotherapy spa or other diamond club perks

our personal butler for our cabana rental, norieski the dining buffet hostess, lisandra in the spa and countless

also i would like to thank the amazing spa team ms

finally, the hydrotherapy and the massages at the spa were absolutely wonderful

places that are quiet and provide a very relaxing atmosphere to read books or just relax with spa music in the

i really enjoyed the spa as my wife and i tried hot stone massages for the first time which were excellent

the rooms were spacious and offered a relaxing atmosphere, perfect for unwinding

breakfast and the location was great. spa treatment was excellent. entertainment was great.

spa services can improve

think the kids under 9 should be able to use the black slide and the smaller white slide

only had one spot for breakfast

the resort also has 24hr room service which my husband loves because he gets hungry around 2:00am for some

educated speacking loud on a call,wich i find very unprofecional,the drink hut at the beach,the bar tender was

too loud at pool (monkey club) and beach

the gym.

com for a stay for our kids

location and pool area

pools and the relaxation with the friends around the pool

we had one person smoking a big cigar in the pool which bothered some people

the hotel has an app where you can order room service, housekeeping and check any activities for the day or

pools are large and a distance to get to

they do have a sports bar with a dj after 11 but it was more like a lights on lounge than a club

an example of this is being given a spa certificate for using your time at the resort to view a sister resort

jean carlos for being part of the magnificent experience i had there, i love their spa services, i hope to see

the spa tub in the room need to be cleaned daily

spa services are 3 to 4 times too

spa was expensive

the rock spa was excellent

one of the highlights of my stay was visiting the rock spa, which was an incredible experience

+ best spa ever + great food + staff very friendly

my wife asked for a magical night in the spa tub on the deck with strawberries, champagne, flower petals,

is a good experience and again well looked after the gym is very big with high end machinery, the spa is also

ordering from standard loungers (no food), $39 beach bag unless purchasing a cabana, and a spa experience that

the speakeasy was closed, as well as the trade in bar

bathrooms by the chill pool, saw a lot of people drinking at the bar, yet few left the pool all afternoon- i

the large pools offer two different atmospheres, one party style and one chill, both great depending on your

s beautiful beach and spaces, the restaurants and the spa

they will try to sell you on excursions, spa treatments, dinners in the beach, etc

spa treatments, albeit excellent, are more expensive than in switzerland

in addition, the staff did a great job maintaining a peaceful spa atmosphere, however unfortunately some of

highly recommend to use the spa facilities

charge but the property manager says otherwise and refused to accommodate me for any spa treatments

the food and spa service and price. they did not meet my expectations. and too pricy

the spa was amazing i enjoyed it

only local brands too many guest, the service in main restaurant was very slow they do not have spa with

we signed up for spa service and my husband got his but i didn t get mine

staff butler (hector) entertainment food drinks pool spa excursions relaxing

- we used the spa and the facilities were superb

i would highly recommend the spa services

the grounds: meticulously kept, sparkling clean with beautiful beaches that are groomed daily

also don t skip out on the spa treatments

the spa was fantastic

machines at the casino were outdated lounge was always filled with kids so there was no feel of lounge or disco

buffet for breakfast was good, hibachi (if you can get it, is very good) coffee shop and el dorado restaurant

the water park is old and needs to be renovated. also the rooms furniture should be renovated.

the vibeteam at the pool was fun, offering exercise, games, dancing and other entertainment

was very friendly/ spa was excellent-we were treated very special-georgie was our butler & he was always ready

rosemarie and adriana ( cleaning staff) , rosanna ( restaurant) , freyddy ( spa ) jovanni( translator at the

raiza minerva raul , luisa the spa ladies and the gentleman who walks you through it all i had a fantastic and

the aquatherapy service at the spa was an excellent surprise

ricardi doing hydrotherapy at spa was awesome

the spa was amazing

hotel was misleading we thought we were going to an adults only resort and there were kids

service, the room was clean every time, mackenson at the hideaway pool was very friendly and nice person

supposed to be adults only, but there’s another division of royalton that allows kids in the same location

adult only areas. i booked and adult only hotel but there were kids everywhere

the spa was also very nice

the wifi.

no choices of milk at the buffet breakfast

breakfast was great, so many choices everyday

staff was great (especially in kids club next to the beach), food was very good and quite varied, beach beautiful

beach crowded, not enough activities, constant barrage of people trying to sell stuff on beach, spa overpriced

casino was small but there was one at least

well cared for and nice, lots of chairs available at beach and pool, drinks good, live music in bar area on

no for young couples and europeans - food quality is pretty low - pool is is not clean after which i got sick

food was awful. bar offerings also awful

spa is completely overpriced

spa staff, ac in the room and restaurant.

comfortable beds, clean property, beautiful spa and i was sad to go

entertainment & spa staff was awesome, pools where amazing overall beautiful place.

spa staff is quite annoying

spa (overpriced) and fitness center (free)

didn't like the fact that we were offered a spa day if we had breakfast with the concierge no strings attached

yocari be, migel, ruth, ariela, excelente, armando, hot chocolates and the best waiter in the pool, tabuos

not even one item on the room service menu either

room service was quick and efficient and we were pleased that

they accommodated us with spa credits for the inconvenience but it still took a significant amount of time

lady the first and she no bring nothing, no clean well the rooms every day, no refill the mini bar , covid test

is beautiful most staff is wonderful drinks are good cons 5 of the 6 of us got sick beach and pool service is

there are plenty of options for activities around the pool or the

second of all staff are always welcoming ismail at the bar area and dissel service at lunch was excellent modern

spacious so you don t feel like there is a lot of people all the time

i did not like that the spa was not included.

spa was overpriced

bags left at security checkpoint was safe and secure the spa experience was awesome

through out the whole stay, free of charge visit of all a-la-cart restaurants, 10% discount for spa treatments

the spa and masseuse were wonderful

the people were really pushy one of the spa staff told us if we didn't book with him then he didnt make money

enjoyed a massage at the spa and the gym facilities were very good

we took advantage of the spa services which was very nice

i liked everything except room maintenance. slow and inefficient. spa was outside the property.

breakfast very simple, not many options, really small place for the

also the app does not work for room service, just call and the maids needs to replenish wash rags as much as

the bed was really comfortable! the bedroom was always clean. the pool was clean and nice.

room service is not great

choice of diverse restaurants (passion, vento and bana are extraordinary) - the set up of the gym is great,

well decorated rooms and spacious

the gym and the spa were excellent, i had 2 massages done on the same day.

spa time was the best, everybody is sweet and nice there

the service is great, it feels safe, and there are plenty of activities for kids

i requested a parking

everything was 10/10 except our upstairs neighbors who started using our private pool in our absence and started

and their kids were using every single private pool on villa 26

upstairs neighbors who started using our private pool in our absence and in our presence lately

spa was fabulous

was good, activities were plentiful, spa was nice

spa needs to rotate music (it was the same song on loop the entire time

the spa was heavenly, and the deep tissue massage was out of this world

love the restaurants and the spa and poolside. beaches very good.

no wifi 4

quiet, great staff, great price, secured parking, breakfast included

shortly: ignorant and impolite staff, always full trash bins, wifi unstable, ac set for 20 degrees with no

for 2 night and valued for the money it was the only option there, easy to get around and free parking

the pool, the staff were ok

front desk staff, and the staff at the spa particularly

the spa was nice and the gourmet restaurants which were included were nice too

getting a massage in the spa was carried out well with empathic attitude,pricewise ok (50 min 80us$) even a

excelent spa area, excelent lunches and dinners

the room view was oceanfront (charming) the spa ladies were outstanding

there was no wifi in the room

the kitchen and bar on the beach are offering food and drinks from 8am until 8:30pm

and angela from the beach bar is the sunshine of the hotel

wasn't working but they fixed it after a couple days don't count on the wifi being reliable - it was in and out

chairs on the beach and allowed us to use some tools to cut fruits and to open wine on the hotels kitchen

the breakfast was tasty and filling

the lady cooking the breakfast and the waitress were also nice

breakfast is tasty but not too much

centrally located+, near to the beach, easily accessible, loads of parking space

delicious complimentary breakfast

premium amenities included 30mins at the spa and a discount on their caribbean spa treatment which we bought

pascuala at the spa was also great

spa needs maintenance

in the premium side you have 30 minutes of free spa every day i like that part

maria in the spa provided wonderful massages and their massage oil smells so good

the 3rd floor -safe was broke -drinks seemed watered down, and some food items were a bit salty -spa pool water

great massage at spa (choose rosanna)

sales people from spa and excursion group that trolled beach and pool area

spa services are very good a bit expensive my room was a regular room with a pool view the room

the resort staff were at times a bit too eager trying to sell additional services, such as spa treatment, tours

spa on the room balcony didn t work

spa & service was nice

the spa was lovely and the hydrotherapy was a cherry on top

spa prices are not worth it

giselle and stephanie at the spa provided the best massages my wife and i have ever had

we enjoyed the peaceful atmosphere and easy access to the beach and pool.

plenty of food and bar vibes by the beach, excursions and activities steps away and they are building more all

the beach is perfect and so is the pool

all entire property felt welcoming and well managed. rooftop pool - super!

breakfast in the mornings were great and satisfying

friendly staff, the room was clean and with a nice pool view !

staff are not friendly, the balcony door was broke and the pool was dirty so we couldn't take a swim

pool view is a great pros! beach bar is the center of all the fun! book here.

good location and nice pool

pool view is a great pros! beach bar is the center of all the fun! book here.

liked everything, the staff, breakfast, lunch and dinner, the spa treatments are just incredible, a must try

it took just a few minutes to drive down to down town, where there is tons of parking, a great supermarket and

they have wifi also which was cool

very fast wifi

there is a parking

the place was so close to the beach !! and the swimming pool super nice

the apartment felt like a proper home, spacious, bright, well-equipped kitchen so we could skip eating out

kitchen had all basics

and bright apartment with a well-equipped kitchen near los corales beach

loved the rooftop pool at sunset

we also really enjoyed the breakfast each morning

swimming pool was refreshing and offered a wonderful place to relax during the day

rooftop pool was especially refreshing and well-maintained, offering a calm place to relax throughout the

near to the beach. the pool is very ok. very kind administrator. breakfast is basic.

the breakfast place was nice it's a min from the suite and it was proper

when we returned to the unit, i opened the kitchen cabinet and found garbage still there

kitchen with a fridge and pool are available in the common area

the next morning when i went to get breakfast they told me “breakfast is close because it’s cleaning day

the view was stunning and the pool was great thank you

i liked the layout of the room. the spa tub was a nice touch.

the spa was one of my fav the hydrotherapy was worth it

i booked a room with a private pool, and it was perfection

junior by the pool, mr

breakfast was amazing

locations, transfers to the beach, cleanliness, great pool, helpful and nice staff, reasonable prices at the

pool area was large and the pool was a perfect temperature and very clean and clear

really good food on breakfast, lunch and dinner but alcoholic drinks was really bad from cheap alcohol (but it

not a bar serving on the rooftop

there is no free wifi

things to improve on; patchy wifi, another blanket on the bed (just a sheet: this is normal in hot places),

i loved the pools, the beach, the breakfast, the room was georgeous and the location.

we enjoyed breakfast at the sky bar every morning, definitely great value

was very good, and all the staff from the reception to the restaurant service and the pool bar were

the view from the sky bar and infinity pool overlooking the ocean was simply breathtaking a real highlight

i didn't like that the pool closes so early in the evenings that was my only dislike

on its hinges so needed to be slammed shut to close properly which was loud and disruptive, and wifi was barely

suite with pool access was a dream

gabriel from the pool bar area, who without us even asking proactively approached us to offer the entire bar

loved how many on-site activities and entertainment, pool locations and food options

the drinks at the bar are very watered down.

the staff too were excellent except the bar staff would serve people who came to the bar after you

the pool was inviting and surrounded by plenty of chairs

the bar by the pool had amazing service

the bar by the pool had amazing service

the bar had a happy hour every night with live dj sets

the beachside bar was a perfect sunset spot

soles bar is great place for food and relax with one glass of aperole :)) night dj was great on the beach

a bar next to the hotel

my studio suite was clean, cozy, and had all the amenities i needed, including a well-equipped kitchen

the pool was very clean and had a wonderful view of the beach, the facility was very clean and

staff was very friendly and helpful, the apartment was clean, overlooking the pool/beach and very comfortable

best thing about the resort was the spa

the spa was amazing! best yet in my travels.

pool experience was so much with the staff getting everyone involved in the activities

however when i got to the resort i learned kids under 12 months are free so i was overcharged for

breakfast was nice but nothing compared to melia caribe, the neighboring property