the wifi was not working good and the water it was cold

wifi was awesome, the hotel has good location and the staff was friendly

no breakfast served! a coffee machine in the room would be nice!

events because if there is a 20 persons event in the restaurant then the other guests must take breakfast in

breakfast was fine. location was great but a little difficult to find.

enough staff in the restaurant and the servers are running around between the tables and the in room service

breakfast was a great selection and super delicious. front desk staff were friendly.

the service all around from front desk to room service to the restaurant needs to be improved

room , no amenities for the price , bar staff was rude , service awful

wifi service is poor in the rooms but fine in the halls and downstairs in the lobby

restaurant staff not very kids friendly, but we could see they made some efforts. no baby crib

the wifi could be better in the rooms. it works ok in the hallways and downstairs lobby.

spotty wifi if at all active

we have two kids and they couldn't sleep well because of that

different wifi networks depending on where you were, restaurant, room etc.

only issue was hat the wifi did not work in my room, the guys on the front desk were very supportive and kept

we requested a massage in our room and they took care of making the arrangements with a nearby spa so that one

gave the kids bracelets

hot water, the beds are very comfortable, the tv screen is huge and free netflix is provided, the wifi is

gave the kids bracelets

beverages and mezcal, some ground coffee from oaxaca to take home, handmade bracelets for the kids and a hand

for breakfast it took to long and they kept forgetting what i ordered never got my juice or fruit went

i had breakfast there the they didn t have a menu to look into

same menu for breakfast every day.

the continental breakfast was exquisite and not what you would expect

the breakfast was quite good

free parking ok

from front desk to kitchen to spa services, best vacation ever

the older gentleman that helped with bags & parking and cleaning staff were very friendly

the staff selected the room with the fireplace

secure parking on site

small parking lot, use valet parking

secure parking

large airy rooms - beautiful grounds - good breakfast - secure parking- peacefull setting

the lady who did the laundry was prompt and patient, very nice

the pool at the facility was not available

much noise, first night they had a band playing loud at the pool, it is a very small hotel so i actually felt

hotel, comfy bed, amazing view, clean gym, we would have loved a massage but they didnt have space at the spa

el hotel como spa pero el horario es unicamente de 9 am a 1:00 pm

wasn t anything we didn t like great staff, restaurant on the property and a pool

it s a sprawling complex, prettily designed with pool area and gym

cost about $4 each way and only took 15 minutes which is much better than trying to find a safe parking place

spa service incredible

we were not notified until we actually left the pool (half an hour before the wedding started right

the pool water was warm (which was not expected per other reviews)

the pool and grounds are gorgeous

wish it had an indoor whirlpool since the weather didn t allow us to use the outdoor pool.