the indoor pool

hotel is pet friendly but i felt the hotel guests took advantage of this and allowed their pets to sit on

wifi had to be connected each day all over again?

very flexible with guests and super nice free shuttle service.

hotel parking was just a bit too far away.

hotel as a whole was well maintained and designed. restaurant and spa on site.

at check in, i asked the attendant if they could help us confirm our spa appt for the next morning

this is an upscale 4star hotel right in biltmore village that had restaurant, bar, spa in the main building

the hotel also has a great grill located within and a spa that we went to

did not get a chance to try their spa but it was cozy and the people were so nice

pet friendly wonderful stay

roof top bar has great views

even nicer was the fact that when one person in our party who does not drink alcohol went to the bar to purchase

only thing, but i do understand about, i wish they had gluten/dairy free combo for the breakfast basket, they

the rooftop bar was open but understand due to the hurricane a few areas of the hotel were temporarily closed

onsite skin spa was exceptional amenity as well

was great it was very comfortable and i mostly enjoyed the spa tub with my television very relaxing

the spa treatment was superb

the spa was also a great experience

the rooms were huge and clean, the spa bath was perfect, staff was friendly and the breakfast at hemingway

it would have been nice to have more dishwasher detergent and a laundry pod.

wifi spotty, tv did not work in master bedroom, could hear people above walking loudly middle of

large rooms w/ large kitchen and large bathroom. gym. pet friendly.

also had a small gym

nice gym, pool, hot tub

parking off site, but that is to be expected when you are right downtown.

easily accessible nearby parking

the kitchen and laundry were an added bonus

close to restaurants and free parking within short walking distance

fantastic in room entertainment and wifi