the spa by the pool stopped working after our second day.

pool and spa areas sitting rooms are excellent

spa was a little small and beds a little firm.

staff, swimming pool, hot breakfast, library.

any standard - it was on the ground floor facing a daycare (probably 15 feet from the window) so kids were

unfortunately the spa wasn t available during our visit but understand that it will open soon

hotel room had to offer so far and we look forward returning and trying the restaurants down the spa when it

loved the space in the bathroom and double sink

i would also love to say a kudos ud83dudc4f to spa serein for the best massage ever & to hallie massage masseuse

the rooms were very spacious, clean, and nicely decorated

spa tub was dirty, i just had a feeling that maybe due to staffing not as much time is spent

bed spa tub

the beds were very uncomfortable. the spa was broken.

hot tub spa broken . noisy break open until 9am. closed early and

i liked the spa jetted tub in the room i got

i liked that we had a view while sitting in the spa tub

we stayed in the spa jacuzzi room and it was anazing

the view the jet spa the room was great everything that i expected i got here i would come back n stay here

the location and the in room spa tub.

spa tub in our room with magnificent views, noon checkout and breakfast included

the location along with the view and the spa tub

dispenser was empty, tissue box had 1 tissue left in it, key card was unreliable, pool and spa were closed, ice

no shower gel or conditioner in shower no room service when we left

great location, due to covid-19, breakfast was a disappointment.

the rooms are quiet. full breakfast was amazingud83dudc97

comfy beds, great customer service... would be nice if the spa was open on sunday...

no spa / no hot tub.

the building's spa was better advertised than the hotel

room was very nice and updated to our standards and the lobby ,bar restaurant and day spa are

see all of it, and am looking forward to our next stay to finish the glass 'tour', and to use the spa treatments

and definitely do not travel with your kids

20 for a free breakfast that cost 60 because kids weren t included and nobody mentioned that

location, building, room, and amenities. pool open late and exercise room always available.

pool was small and paying for valet parking

and bar closed at 10pm

location for shopping, restaurants, korean spa 100 yards next door

super nice staff, great breakfast, and nice pool/spa area. the room and bathroom were clean.

it was advertised as having a gym, pool, whirlpool, breakfast buffet and laundry facilities

microwave looked like it was pulled from grandmas kitchen in 1985

bed. clean room. coffee. central location. pet friendly. free wifi.

the 24hr pool/spa was nt available/open until the morning we left

the spa in the room and the front desk they were nice and friendly

comfortable beds, live the spa tub

the pool & spa were also open, though i didn t make time to use them

under construction and i was not notified. spa tub was dirty

outdoor pool not heated properly and spa jets did not blow hard enough to create bubbles

about esa accommodation before booking, i was told that would be fine and was later charged a pet fee and told

great location, very nice breakfast, nice warm pool and jacuzzi

parking was tricky at times.

the bar had a sign up for happy hour but it never opened.

truly made the small get away gift and turned it into a spa get away with the jacuzzi in the room

and paid for spa suite didn t get it and they refused to compromise, room had horrible odor room fan was

didn t like the fact that i paid for a room that was suppose to have a spa tub, but when i get there they said

spa and shower

and parking lot was very very well lit

we got a room with a spa tub but the tub was very small even for me and i m only 5 2

how the lady at the starbucks breakfast bar treated me she was so rude and judgmental

their pet fee was a non refundable $150

a great hotel, nice pool, comfortable beds, spacious room and clean

had specifically chosen that hotel and confirmed when i arrived, that the bar and restaurant would be open

look, it isn't a resort spa hotel, it doesn't try to be, it's a very well executed, cheap-ish and cheerful

not pool or outside seating

always had coffee and free laundry

laundry facilities were helpful

breakfast was a nice touch but more options. maybe cereal, a little hot food options

the view from the 9th floor roof top pool/spa area is beautiful.

would have liked to see the spa and pool open later.

room- comfy beds, we had spa tub in room

little pricey for every game.trains were loud from our spa room. not a deal breaker though.

food and supplies not near by with hotel bar and grill closed and no other choice

on the hotel website it says that there's a pool and a hot tub ((not just for spa use) when i got there i was

golf and spa centers were closed for a private event so we could not make the most of the facilities

great bathtub. spa style.

we have to show era at the spa

location, restaurant downstairs was delicious, but most importantly the staff and room service were exceptional

from the porter and the doorman to the front desk to the spa staff were kind and considerate in typical 4 seasons

small swimming pool, the spa close at 8pm

the spa was excellent! the staff very polite and friendly. the food is excellent too.

however, would come here again to eat and spa but probably not to sleep

i would have liked to see a better selection of wine by the glass at the bar/restaurant/pool

room was newly renovated with a huge spa bathroom

public to get in and at the weekend it is extremely busy, however you can order breakfast on a room service

very minor point, but there are no facilities on site bar restaurant etc except room service but lots of options

room service, the bathrobes, delivery laundry service on an off day, everything.

nice bathroom, mini-bar & prompt room service

bed was super comfortable and the spa bath was so great after our long walking days exploring the city

very good breakfast!

breakfast was exceptional, included in the room rate but the best part is it s right downstairs

the old fashioned flare and the staff and the stunning breakfast which is included.

great breakfast bar

the rooms were very neat and clean. the spa bath was amazing.

a better selection of bath products for the spa tub would be nice also

outlier restaurant was so cool looking with a great bar area

a few clicks of the remote and no clear warning, my eight year old son started watching a kids movie that ended

wifi wasn t great and water temperature fluctuated throughout the stay.

the spa services and customer service was lacking

i loved our room, our bathroom, and the spa area

spa facilities

no pool, spa is overpriced, internet was slow

spa offered massages of 50, 80, and 100 minutes

the spa king bedroom. the clawfoot tub was amazing.

the spa bathroom was amazing

unfortunately they did not have the spa or massage available as advertised.

breakfast was excellent

know if you are looking to order room service at some point, there is an extra charge for delivery and restaurant

nice gym and sauna room

stayed with my wife and two kids, close to the market, felt safe and secure even in the heart of downtown

location for us attending pax west, fairly quiet, very clean, wifi is decent

if we were staying longer the kitchenette area would be great, but we only stayed one night

location is great, staff is great, fog room bar was great as well