the location of the property. the spa services are probably the worst i have ever had

the pool overlooking the ocean is beautiful . the food (specifically the steak) was excellent!

swimming pools restricted options to lunch and dinner zero options for kids pools are outdated poor maintained

is great obviously they have a real chef golf course is an unexpectedly good tract - we have had the it almost

the bar and restaurant close to early, the convinient store lacks appeal

there are common areas to enjoy, including a rooftop terrace, a 2nd floor terrace, a kitchen, and a lounge

our room, the bathroom and the communal areas and kitchen were very clean and there is filtered water, tea and

nothing at all.. no complaints. just wodu the spa was open sudnays.

location, the view and in general the place is beautiful and clean, nice firm bed, beautiful pool and the staff

small pool at top of building is accessible by elevator

ordered a drink to be delivered to pool side and it never showed up

i would not recommend the facility to young families, because of the location of the pool, right outside the

the parking lot is small

spa price are good

i didn't use the in-house spa facilities, so can't comment on that

great massage from the hotel spa service

price is high and quality of room is not satisfied have a bad smell of spa oil.

the spa offers must have massages abs facials

the pool space was cramped

i book a hotel that has 'spa' in the name, i expect it to have that service onsite

no space as advertised

the pool is small and when i was there it was packed full of small kids in water wings and life jackets screaming

de balconies or from the pool(very nice pool)you can see the beach while you are in the pool,good parking lot

i visited mazatlan emporia on april and again on september the jacuzzi/ spa was not working on april as the

no info on anything, restautant gym, nothing

has no parking lot, i booked room with two beds but i was assigned a room with only one queen size bed, it

did not like the pool hours

patios, swimming pool and bar were super clean and in good condition

spa access

the gym and the spa are excellent !!! very good service and facilities.

wifi connection

too many kids running and jumping in. too crowded, and closes too early.

the wifi is way too bad for an hotel like this- i am pretty they could invest to improve it.

snack bars, pools, location, price

drinks and food at the pool was a joke and very pricey

we enjoyed the pools, especially my kids

if you are referring to the breakfast, everything think i had was delicious

you are referring to the wifi it wasn t good it kept me logging off and i had a very hard time logging in and

laundry and spa aren t services provided by the hotel but everything is at a walking distance

location. food. staff. pool. beach.

very nice pool

air conditioning didn t cool the kitchen area

we were then moved to a slightly bigger room with a kitchen

we never figured out how to keep a secure wifi

location and pool area. pool bar and views from our balcony.

that they close the pool at 8pm. and also the outside.

beautiful view from the room and pool

pool was amazing

was told by the hotel staff that the spa was closed due too covid

like the service at the spa

work with children everyday as a healthcare provider, i was looking forward to qt by the beach/pool thought kids

it is also very loud at night with music blaring at bar and also music on the beach

yes, breakfast, bar and pool

no fridge. sketchy wifi. no coffee maker

the pool is always full of screaming kids having fun

parking was on site and secure

the pool is always full of screaming kids having fun

wifi was literally, none existent

their is a spa within the location and they are very friendly and give good massages

pool closed early.

pool area, front desk, lobby personnel, housekeeping and service at the pool

please note that they have an special menu for all inclusive for the snack bar and also the sushi and certain

a lot of kids and too much noise but i understand is a family hotel

spa only

spa services were pricey for the quality.

spa massage was very

the kitchen was severely outdated, the roof leaked, and the stove downright dangerous

we rented the beds in front of the poolside the entire day, using them during the day as we were out of the

too many kids

nice pool, decent prices for food and beer inside the hotel even when in 'european package'

larger swimming pool with slide for kids was not heated

during the december 24 celebration there were many people at the bar without face protection for covid19

it was so fun exploring all of the many pool areas, restaurants, and hide-a-ways throughout the property

food options are very limited, especially in the pool area

service in pool bar was horrible. hard to get their attention.

service in pool bar was horrible. hard to get their attention.

of all, the pools, it is very embarrassing when they come and tell you, we are not suppose be there

clean, good location, excellent breakfast

it has a lot of free parking which is nice to have

the pool is wonderful-equivalent to a roof pool

the pool didn t look particularly inviting.

room was some sort of near to the gym and you could hear loud noises from the people and moving equipment at

a little hard to communicate or get updates since all is in spanish - but we knew this would probably be the

spa is definitely a must, totally worth it

beautiful peaceful pool area with spa music

the spa there was the amenity that we enjoyed the most

the gym needs to be upgraded too

they close the pools at 8

room service, no mini-bar or any small fridge, breakfast is only a la carte in panama restaurant

8pm and you couldn't take your own ice chest also that past of the beach was not pretty and the kids couldn't

clean, pool area and ocean access.

safe valet parking for our car which was full of my earthly belongings

condos with a smallish pool in a somewhat isolated location

not very much hot water for showers. pool to cold to get in

that was pet friendly

we didn't need the kitchen but it had all appliances

that i am thankful i will say that at least we were able to go to a nearby resort for use of the pool which wasn

liked the pool was fun for my girls,water was clean and we were most of the time in the pool,the food at

internet was rally bad not even conection on wifi they wanted to charge me an

pool was great

nice location, with easy access to pool and beach, and an excellent staff.

towels for pool area

there are only 2 restaurants on site, otherwise you must take a shuttle

had a great massage here at their golf club building

hotel is a series of buildings with great pools

marina is part of 3 other resorts and they have a shuttle so that you can visit all of them

staff were really helpful. if you are family oriented, there were lots of kids.

spa is small and

breakfast buffet was exceptional

wish room service was either 24hr or would open later (they close at 10:30) just saying for those of us

we loved the breakfast buffet.

is only one breakfast spot/restaurant, one day we had to wait a few minutes before eating

the first suite did not offer much in the way of kitchen items, only 1 bowl, a dirty cutting board

the infinity pool in front of the beach was nice.

and nice weather beach area was very nice good cancellation policy very kind guy that made pool cleaning

the main pool was closed which we would have loved to enjoy the pool next to the beach.

a beach front location where kids can just walk in the beach

the staff was very attentive and helpful! they have a spa with a wonderful masseuse!

another think i didn't like was in the restaurant and bar can't pay in cash, you had to pay with card

music in the afternoon around the pool and beach was way too loud

wifi signal was a little weak in room.

service by jorge at the front desk, concierge, cleaning the room service and restaurant manager all the services

the spa was amazing

the spa if you are a member is very nice

spa is first class

very good, spa was great!

is a bit misleading when you look at pictures of gym and spa online