the property is very clean. the staff is very friendly. i liked the secured parking lot.

the hotel has a central position, and a convenient to parking parking connected to it.

good breakfast and nice staff

breakfast not available on monday

is only one staff member in the hotel no bellboy no one to help there is no room service and restaurant closes

decent internet, close to taquerias open late and farmacia, pretty furnishings, good price, good laundry

breakfast you have only two options and start 8:00 am too late for those who go to work early.

wifi didn't reach the king suite, but telcel worked

the staff at the parking lot and the restaurant.

the staff was very nice and room service was great.

need free weights in the gym!

modern, restaurant (although expensive), underground parking, elevator

hotel must have a good garden and clean outside area and parking

to the bar only to find there was no beer for sale

gym has very few equipment that seems old

water offered at the front desk, doorman took care of luggage and showed us to our room, included breakfast was

offered everything in needed; safe, clean. great staff too; full breakfast!

the staff always remember me and treat me well. very comfortable room. great breakfast included.

a strange feature is that the elevator doesn t go to the parking garage below

parking lot

there s no elevator from parking to the rooms

the large pool s water was very cold, and the treadmill in the gym wasn t working.

swimming pool cold

location! friendly staff and good room service.

there is also a popular restaurant in the hotel itself, especially for breakfast

its got that perfect blend of old world feeling and new world features like good wifi

the parking lot, the entrance it's a little difficult to locate of you don't know the avenue

coming from the elevator but still i had a great experience there oh and the machines at the gym they need a

there is a lift and parking spaces for whoever has

parking was a little tight

on the streets blocking traffic for them to finally open the gate to enter their very reduced parking area in

the parking lot terrible

a bit cold in the room, small breakfast

nice hotel right on the main plaza. comfortable bed, hot shower, spacious room, good breakfast

not wifi access, it wasn t working

breakfast was included, but didn t start until 9am and i had to leave at 9am

and downstairs the breakfast and waiter

free parking is a great bonus

maybe the parking

it was clean and the room was spacious. it did have parking and the staff was nice.

the shared kitchen was plenty equipped, and the brothers who run the place were great

no wifi recepcion

everything was great, attention, breakfast and spa treatments. will come back for sure!

spa was great, rooms and restaurant left a very good impression

- breakfast only starts at 9am (but goes till 12)

necessities right next door - just 10 mins drive to the center of real/mineral del monte - decent breakfast

quaint, quiet setting next to a stream, little balcony - the fireplace is wonderful and makes for a cozy atmosphere

only reason i'm not giving this hotel a 10/10 is the wifi in our third floor room was spotty

the wifi network, which i found to be weak.

bathroom was very incovenient, very poor wifi

breakfast was not included, but it was possible to order room service from the serranillo restaurant or go

wifi needs little boost! it was ok, but not stable.

beeing a pet friendly hotel it s definitely a plus