clean , quite , staff was excellent, pool , spa , size of the room , breakfast

bed was incredibly comfortable, the hot shower was amazing and the spa and steam room facilities were lovely

wifi wasnt working, but it made the visit even better as we didnt look at phones.

yet the next morning at breakfast it was offered up and had clearly been there the whole time

the pool and jacuzzi s are well maintained

the hotel has seen better times, very few staff, bland food, terrible wifi, terrible tv options

amazing food, service, and spa

the pool area was wonderful. staff very attentive.

pool

i had to mentioned one small detail the bar and kitchen closes too early even if it s a weekday it should

traditional paisa breakfast. freshly made and delicious.

parking wifi ok

no tv signal and no wifi, no internet

plus the hotel was very noisy, you could hear the dog bark in the house in front of the hotel and all guests

wifi speed is super slow you can even look a youtube video on it but everything else was great

inconsiderate staff, dirty pool, very ordinary conditions for a pretty high price

location and the pool was decent enough. i'd say

breakfast was ok

excuses all the time for poor service, internet that never worked, dirty swimming pool.

the pool, nice decoration

3rd time here and still a beautiful place. pool is the must. beautiful room.

had tv, because outside was not possible to stay for the rain, the phone signal is poor and the wifi didn't work

decor, service, pool, everything was off good taste and eco friendly

beautiful place for relaxing days. good drinks and lunch/dinner. big pool.

super great service , nice drinks at the pool bar and amazing food at the restaurant

wifi access only in the reception/lobby area

i was on the sixth floor and the ascensor wasn't working, that i had no wifi in their most expensive room, that

no wifi

need to improve wifi modem location. not reaching properly all hotel places

poor wifi, shower disfunctional, no desk in room

non-stop music in the pool

pool was great and the landscape and location was very good

they don't provide pool towels, so you have to use same ones for the shower and for the pool, a detail that is

the staff is friendly and i like the fact that they offer dinner, breakfast, and lunch.

pool area was well kept, clean and had plenty of areas to sit around

the staff was friendly, they have pool for adults and another for kids. jacuzzi opened til 11pm.

the staff was friendly, they have pool for adults and another for kids. jacuzzi opened til 11pm.

swimming pool

the pool size for our daughter was good.

too noisy for rooms next to the pool

the pool bar ran out of beer, and we didn't see them refill

i like the pool

from the manager , the pool nice and the bartender very nice person,the food very good and the breakfast was

nice pool, great rooms and very kind staff. near to medellin and easy to park. great experience!

the wifi was very bad.