the property is beautiful. nice pools. spa is amazing. lots of birds which was very cool

pool was a bit cold and drinks were expensive

unsafe for kids to play

i had to call down for extra blankets because of my kids and she was not rude about me calling back to back

my kids slept n the sofa bed and were bitten by bugs and had a rash from bites

spa tub is all.

unsupervised kids running up and down hallways at night.

clean people friendly nice pool

i loved the staff and the place. would ve liked to see the pool open but maybe next time,

clean and good breakfast

hotel, everything exceptional: rooms, breakfast, gym and mostly the staff and

instead of like other suits that we have stayed at which had a separate tv viewing area with the kitchenette

we did not get room service the intire time.

non refundable pet fee

kids loved the complimentary ice cream between 8-10 pm

the breakfast in this location is awesome

i personally did not like the sausages but my kids did

clean peaceful breakfast and gym well kept.

location of the hotel was perfect , nice clean pool, very nice staff, and the room was top tier.

not everyone likes light yogurt and the cereals seemed to be geared more towards kids

the pool and spa was a big plus

the room has ample space to accommodate a family of 4, spa was great, breakfast was delicious and had a variety

wifi on second floor was going in and out.

very clean property with a nice pool

there was reconstruction and no wifi and we were not informed prior to the trip

advertised that hotel had a hot tub spa but did not.

a complaint, but i would like to suggest the ability to use the cocktail tickets at anytime the bar is open

the kitchenette s handles were mostly

good clean place, nice breakfast

it was so nice and the kids & i had a blast!

are still reconstruction and the kitchen didn t worked

the breakfast wasn t anything special but would be good for small kids

how helpful and kind she was when i was very stressed with a lobby full with my sister and our kids all waiting

the wifi was rather weak

wifi was not working properly

location is perfect for a walk to busch gardens to bypass the $25 parking

the wifi and the shower

the breakfast came in handy for sure

tv remote wasn't programmed lmao but i googled the manual on the free wifi!!

after seeing how upset and devastated i was he offered to allow me to sleep in the parking lot but then he came

spa area and gym were both great

amazing bathrooms and kitchen

good free wifi

saw bugs on the kitchen counter and the

the location, the kitchen, the rate, what the resort afford.

the wifi in the rooms is great. the laundry on site was very useful. very friendly

room was clean, but the ice machine and laundry room were not

the wifi was good (but very quick to drop you for inactivity

the wifi in the rooms is great. the laundry on site was very useful. very friendly

our room was a corner suite with spa and much larger than expected, stock photos don t do it justice

the spa tub in the room was my all time favorite.

spa was the best jolinna/swosh was the best on setting up my reservation and making it a perfect

no bathtub or spa to soak in

the spa was great along with the pool

was filthy, was not cleaned from previous pets, nothing had been updated in years, pool / spa was unavailable

the spa was not working the night i stayed

the spa in the room needs some work on it

pool and spa were clean and cool

outlet covers over holes, and no pictures on the walls we stayed in the king suite with the spa in room, only

everything i wanted a spa tub

spa and pool availability; shuttle service a an option.

was adequate for a hotel breakfast swimming pool and spa were spectacular

only thing i would rate less then 5 star was the hot tub/spa water temp was far from 104 which could cause health

water in the shower was changing from hot to cold too much and the laundry machines are awesome but you need

we enjoyed the gym and there was always water available in the lobby

a lot of trucking parking

i love that laundry and ice machines were on each floor but they were old and in need of replacement

free breakfast

parking here after 9 pm is horrible