you can stay in the room, use the spa (fitness room, pool or hot tub) or explore the casino or restaurants

room service messed up our order

pet friendly! the bed was very comfortable!

wifi worked great

guy driving casino shuttle is very pleasant and gets you to your destination quickly

kids enjoyed the pool with slide. breakfast was awesome with hot options and fresh fruit.

open , lots of parking , close to shopping mall, movie theaters, bar and restaurants.

clean modern , offered a nice selection for breakfast both hot and cold

brought my grandkids for the pool and water slide. it was fabulous.

parking lot cleaning left our car covered in dirt.

room dirty shower dirty dirty spa tub

com advertised with gym facilities but it was shut without notice

staff was really friendly serving the breakfast and were doing a great job

grab and go breakfast, free wifi. didn't use pool but looked really fun for families!

we enjoyed the water slide and pool which was a bonus for the kids

great hotel. excellent pool/spa area. close to major malls and shops

car parking free

parking was close and well lit

noisy because it overlooks a central atrium, which houses a pool, hot tub and seating area with kids running

it was very noisy with kids running in the halls and the noise from the pool

heated pool and spa with complimentary bathrobes and towels

pool and spa was oos

i realize it's a pet room but nicer decor would be nice

outdoor pool and hot tub the gym comp breakfast letting our dog come ! free drink

has everything i needed, gym, breakfast included, pool, restaurants, great location surrounded by many stores,

we had a spa room, was very spacious. the restaurant menu was itialian and was very good.

we booked a 3 night stay in the king room with spa for our honeymoon since it was so close

the all you can eat bread bar is a great feature

amazing breakfast and very clean

we loved the pool and the kids loved the slide

the pool and spa were not clean. the spa had no jets.

pool hours

restaurants attached to the hotel and sport bar across the parking lot

more pots and pans in the kitchen and better quality television

i wish i brought a life jacket to the pool my 6 year old could barely touch the bottom

was able to use the spa for services ,very good and the hairdresser adrienne was superb

nice restaurant /bar and good pool and spa bath

spa open for more last minute massages on weekends;)

enjoyed the spa tub and nice walk-in shower

i liked that it had a spa and restaurant in the building.

the staff was great. the bed was very comfy. and the spa tube was great

i also loved that the room for me and my kids was laid out really well

the wifi said it wasn't secure

checkin, i questioned and then commented about the pet surcharge and the woman at the front desk was immediately

small kitchen ares with microwave

delicious spa shower , fridge , microwave etc

like the options for the lounge , bar and restaurant. all very good

i did not eat breakfast at the hotel.

restaurants and bar have great food

kids were using the whirlpool like a swimming pool jumping in and splashing

spa hot tub outside overlooking river was great

loved the quaint location, the in-room spa bath, and steam shower

wifi coverage in the room wasn't great, so i had to use the main hallway to send messages.

we stayed in the regular queen bed room and it had a cute little fireplace

the space had every amenity needed for a positive stay: pool table, tv area, gazebo, garden swing overlooking

room was small (with two suitcases) so would recommend spending the extra money to get the larger spa suite

super clean very nice luxurious room with spa tub

stayed in the upstairs master spa suite so luxurious and comfy

the spa bath was amazing and the staff were soo friendly

free parking right out front

the spa was under maintenance for several days

breakfast was basic but good

parking was free and hotel is in good area in the city

bobby pin on the carpet, hair in the tub and sink

the bar staff was great

no swimming pool available

hotel is comfortable it include the breakfast is in the center of the city the only thing is that no include

little far from center, butvery good quality, nice pool and gym, very good breakfast and room was really nice

very modern fitness room and large laundry room with 3 washers and dryers

valuefor money that included a free breakfast, wifi and parking the breakfast was adequate with a good

the room was clean, the spa tub was clean. staff were super friendly and helpful.

they got an upgraded room with a spa & we got the standard room

location spa tub and excellent breakfast

was a nice room, the tv was on a pivotal mount so you could watch it from the spa which was what i was looking

the spa bath jacuzzi was amazing, the bed was super comfortable and everything was extremely clean

beds, super comfy spa and pool robes, friendly staff, and they even left us a generous, cute anniversary gift

spa /swimming pool area was unclean and rubbish from the previous day persisted, floors were not

the pool/spa was lovely

the room and spa facilities. the restaurant moxies and the staff were excellent

booked this hotel so we could use pool and spa but they were unavailable during our stay due to maintenance, we

air conditioning in our room and too hot in our room my kids take off their clothes they didnt sleep properly

coin laundry advertised on website but not available there

property isn't really kids or family friendly

we also ordered room service for breakfast, but they ran out of some of the items we ordered

we had access to the balconies where the exterior pool was

friendly staff; very clean; spacious; breakfast is average; close to university of calgary; didn't use it but

nice design inside there is some nice amenities like a bar, pool, billiards table, fitness room, spa and laundry

room service was fast

couldn't connect to wifi

property was very clean, good room service and close to the train station.

the pool was quite crowded although understandable since it is summer.

pool towel has to be picked up from the front desk instead of just being in the pool area

appreciated the swim instructor as i watched her with little kids

good selection and the kitchen staff were always checking to ensure that there enough for everyone and the

were the same 5ish kids screaming at the top of their lungs making massive splashes all weekend long, not having

no pool or spa available

location and a pool and parking . staff was very friendly and helpful

more art on the room floors. we expected to show kids more art not just lobby / main floor

bar food menu was good

no hot tub no gym

we also enjoyed the spa services which i highly recommend

i love everything, but its been weeks and i still haven't received my kids picture with santa.

daughter and i wanted room service for breakfast because we were leaving early

had a great pool on the main floor, and a pub in the casino that was good

i'm from bc so having the casino and bar and water park open as late as they all are/were was like a dream

pool is beautiful, a little on the cool side but in a spa setting with the soothing music, it was very relaxing

spa change room was way too small and not well attended to

location, friendly staff, beautiful room with super comfortable bed, very nice spa and pool/hot tub

loved the club access breakfast the pool area and spa . room was lovely

we didn't get to try the spa as we only had one night

the following morning we got a late check out and took advantage of the spa upstairs for a massage

the only thing we didn't use was the underground parking as it was $45/day and the spa because we ran out of

they had a bottle of wine for her and small gift from the spa for her bday

the spa and gym floor generally very confusing to navigate and easy to get lost

spa was great

in room spa services great room service great pool and jacuzzi

find the breakfast room - thought essence was a spa area

iced tea upon arrival and the kids had the pool to themselves in the afternoon

the rooms weren t too clean , and there s no room service other than from the keg

in room spa services great room service great pool and jacuzzi

a spa would have been nice but it is not necessary.

it was so bad that i had to miss 2 meetings and a spa appointment to get it sorted

pool not available, which was disappointing.

as there was no laundry service any more at 4 pm,, even though i would have changed bedlinen by myself, we had

the elevators really did not have much on the dinner or breakfast menu especially if you had kids and was really

the stillwater spa attached to the hotel

nothing perhaps, except the price of spa services.

the rooms were impeccably clean, quiet, and thoughtfully designed each space felt like a personal sanctuary

the hotel features an excellent pool spa area complete with with steam room and the regency club is well

spa facilities, amenities close

booked a corner suite for my kids and i and it was spacious, comfortable, and exactly what we needed

kids love the pool

we didn t realize we were on a pet friendly floor, and the dog next door barked quite a lot during the

and they have laundry right in the hotel which huge advantage from my standpoint

kitchenette facilities in the suites wet very minimal and the fridge was filled with expensive

hotel had an amazing location, great views, lovely spa and workout facilities and comfy beds

shame that the pool and spa were closed for routine maintenance during our stay.

the biggest disappointment was the spa and pool area

that the pool was out of action the first stay: and the spa was out of action the second stay.

customer service was excellent and so was the bar and coffee shop in the hotel

did have a gym and snacks to

room service very expensive (restaurant downstairs provides it), poorly presented in cardboard

will not give you extra towels for your kids, and don’t care what’s so ever about you and your stay

go to the buffet instead and the lady said it wa fine but as we were getting our food one of the kitchen staff

will not give you extra towels for your kids, and don t care what s so ever about you and your stay

the pool was packed and the hot tub spa was pretty hot!

indoor pool and spa tub were nice and relaxing

we didn't need the kitchen but omg it was perfect

rooms were great. very good beds. breakfast was nothing special, but everything else was great!

the kind staff throughout the facility and breakfast were amazing

staff was fantastic. pool, spa and gym were really nice.

cracks in grout in the spa tub, wires hanging out of tv, greasy tile floors, kitchen with no

love the updated glass shower, black granite countertops and the small little kitchen area complete with the

good for a place that takes pets and was close to the airport, the two things that mattered to us, and the fee

the ice in the parking lot

spa and pool were dirty and i do not recommend anybody to use them

breakfast was available until 10 a m so we didn't need to rush and it had a nice selection.

the pool was awesome

parking lot is crowded, due to some large storage containers sitting in the front parking lot

wifi is slow

but the spa tub was absolutely

more soaps in shower,only one soap small bar for whole family,bedsheets smell like urine

the farthest room with no second lock, no fridge, smells underarm body odor, no hot water in the kitchen

was close to the airport, easy to find by car, had lots of parking spaces close to the front door, you could

if you're traveling with kids, this is absolutely not the place to stay

no free breakfast as advertised. spa and pool were broken

liked the property as it was clean, and they had a gym, pool and everything

cameras should be in every hotel parking lot

room we got was a pet friendly room , the carpet was soaking wet, and it smelt very moldy and had dingy smell

our room was a perfect view inside was great i m obsessed with the pool and shower love the lobby and huge

i really enjoyed the restaurant and the spa on site is

the pool was nice and the spa on site is

the spa on site and the restaurant were fantastic

2 adults with 2 kids ( 9 and 11) and a baby

so helpful during the fall/winter season especially when travelling with kids

value, friendly staff and there s a spa and water slide with a heated pool

breakfast and the kitchen area was nice and clean

loved the room, loved how it is pet friendly.

specially, i love your kitchen person/cook

comfy beds pool, hot tub and water slide great friendly staff good breakfast included affordable

pool spa love it close to family close to shop , restaurants, lrt

service in the bar from the older waiter serving food was very poor

enjoyed the view of the mountains, the room was beautiful and clean, room service was the best i've had at a

pool and gym

pet friendliness

easy check in. great spa bath.

amazing, the rooms are comfortable and clean, the free breakfast is excellent, having a pool and spa this time

spa bath could have been bigger, the view wasn t the best.

enjoyed the use of the pool and spa and walked a few minutes down the road for dinner

the room was pretty spacious, comfy and clean, the swimming pool spa was incredibly relaxing and the tube is

other hotels provide a wristband to show verification rather than needing to show it in the spa and evert

the lounge area in the pool could be a little larger to accommodate more families.

room service menu way overpriced

beautiful, clean, friendly. lots of amenities, room service was fantastic, quick and delicious.

the oasis pool area was amazing. great water park for the kids, amazing bar for the adults.

a lot of time in it but was clean 7th floor room was excellent, the air tub was perfect after a spa day moe was

the king size spa rooms are always the best. lots of parking.

spa bath, cleanliness

was fun and enjoyed the waterslides, spa bath in the room was great, king bed was super comfy

the gym with a separate small pool and hot tub for a more relaxed spa experience with dry saunas with

i like the spa in thr room

room with spa bath

the complimentary breakfast and light meals as well as the pool, basketball area and the gym

the airport, walkable food locations -the pool temperature was great and the pool was clean -the gym equipment

maybe need to add one kitchen helper

the place was great but the breakfast was so basic and no laundry machine

no wing night or steake specials slow over dressed slow staff keep running to kitchen dont comw back for 10

service was extremely slow even though staff not busy. not enough staff kitchen areas

way the waitress and cook accommodated us in the restaurant for my kids

wifi didn't work sometimes, but for the most part it was okay

my kids enjoyed in the pool and staff were great

our kids want to move in for good

staff were very friendly. rooms, lobby and parking lot were very clean.

getting into the parking lot is a bit of a maze

the parking lot is an icey mess and the carpet in the room need to be cleaned.

spa jets weren t working.?

we were told that hotel no longer had spa tubs but were still advertised as having them on booking

gym, pool and breakfast.

wifi didn't work, room supplies are inadequate, room backed onto a noisy shipping company in an

room was huge, sure we got upgraded restaurant menu was extensive shuttle was quick to arrive staff were very

spa bath in the room was amazing. also we enjoyed breakfast.

spa tub and a great nights sleep

spa jet tub did not work

the pool was awesome, loved the spa in suite

our room had a spa bath

shuttle only once in an hour.

reasonable gym, nice pool, very friendly staff and close to airport

breakfast included with the room rate

kitchen was nice but not enough cookware (baking for oven, dishes)

gym is very good compared to most hotel chain gyms

the pool was cold and quite busy, would have enjoyed a hot tub

we liked our dinner experience. the gym had great equipment

wasn t included but it s okay because our stay in the hotel was extremely great because the kids enjoyed

breakfast was awesome. pool was very nice and warm water

were super helpful and made sure to find a time slot for our family at the pool to enjoy to ourselves

pool and spa was nice good

the food at moxie s bar and grill was fantastic

location is great, they have a restaurant and gym. love that

kids playing toys in the pool and jumping into the water.

wifi and the shuttle service to various points around airport is great for o&g charter travelers

the room was pretty spacious, and the ceiling was very high

cleaning could've been better. poolspa had way too much chlorine added - it was hurting my eyes.

so was the spa area, staff were extremely helpful and friendly

the pool and spa were good and the room was clean and well kept.

pool and spa were very nice

i book room spa bath room . jacuzzi was not working . it s just a wastage s of money.

inside of the room jet spa tub

possible and staff could not accommodate with any aid-one of my reasons for booking was to use spa facilities

great to have a swim in the morning although pool is very small

up from airport by hotel shuttle required phoning hotel

spa was closed with out notice

the gym has old equipment

hope its a pet friendly hotel

the swimming pool, hot tun and sauna, and loved the indian food buffet, excellent service and ambiance

would be great if the shuttle could be more flexible with time and not just on the hour, but not and make or

staff was most courteous and helpful, room was clean and spacious, there was a brochure for spa service available

first night to get over jet lag in very comfy bed after swim in nice relaxing pool and spa to

it even got a pool

staff at the restauarant / bar were very accomodating of our young childrenm (baby and toddler)

the pool is very family-friendly (pool noodles available)

love the views and the staff were courteous. the indoor pool and spa was lovely.

ended up with so many extra's not thought of ie late check out - for not much more dollars

no free wifi

late evening flight so easy to just grab luggage go upstairs near door 13 and stay at their

the restaurant was open late and there were fun things like the hot chocolate stand for the kids

the pool and spa were very clean and refreshing after a hike in the mountains

request for some cutlery to be sent to the room and she bluntly said that we need to come to the kitchen to get

clean and convenient guest extended parking

got charged full day for 8pm late check out. i thought they could do better then that.

gym and pool