1 parking spot to a room for business travelers sharing accomodations

was very clean, covid protocols in place, staff very friendly and helpful and having the kitchen was great

small but adequate parking space for free of charge

breakfast had a variety of choices and everything was fresh

kids running hallways

suite( a but of stretch on the name) and cut my foot on staples in the carpet in front of the spa tub

family had everything that we needed for breakfast, fresh waffles, eggs, sausages , yogurt and fruits

the breakfast is also really good for a mid level hotel unexpected

large clean breakfast free coffee

free breakfast had no meat

the spa was excellent and their massage therapist did a great job

the spa is excellent

wonderful spa and staff

water park , the arcade and def the spa !!!

the americans spa resorts waterpark

spa tub only fit one

put us in the room with the spa tub. took up too much space in the room and we didn't use it

i was hopping for a bigger bed included with the spa bath

we got the spa room with jacuzzi tub . the room was a bit small .

the beds were comfortable, the room was spacious, and the kitchen had everything we needed

the spa in the room.

we used the large spa bath and it was very relaxing

clean facilities staff is very friendly love the spa bathtub and a great continental breakfast as they have a

loved the heart shaped spa tub and the price and parking charge were amazing for the location

although i find extra 20 per day to be quite ridiculous considering it was 45 for the king size spa suite but

the room was spacious and clean, and the spa tub is a wonderful amenity

there was a complete kitchen

close to everything breakfast and parking included

beds were comfy, room was clean, pool was clean, generous parking space

full kitchen with everything u need to prepare and serve meals

during booking it was communicated that pool and spa facilities are open but when i reached they were closed

large room with spa bath close to amenities

the water in the spa tub leaks out the drain, so i had to put more water in, but i still enjoyed the tub

spa bath. pool room

my partner and i enjoyed our stay in the spa room with patio

the pool was cool and the spa to hot for me.

we did not get time to use the spa /pool facilities etc to comment upon those

i wish an outdoor pool and a hot tub in the room.

short walk to casino and other attractions

location able to have early check in when not expected lovely pool for kids

spa tab is too high with just 1 step

the spa tub was nice

attached spa bath

spa tub does not work properly

big spa bath and full seperate bathroom with windows

also wasn't able to enjoy the spa tub due to no hot water

upgraded us to a room with a spa bath. it was great.

with the spa tub had a heart shaped tub big enough for two people but the knob to turn on the jets didnt

not use spa tub - taps dysfunctional but did eventually manage to get the tub filled and then when jets

spa tub wasn't working hardly at all i would say about 20% water wasn't hot enough to soothe sore

no elevator or spa jacuzzi

my mistake, we booked a room for 4 adults and 2 kids, thinking there would be a pull out couch and there were

very poor wifi signal or no connection in our rooms at the backend of the hotel

pretty old hotel. carpet needs to be changed. wifi was soooo slow.

my mistake, we booked a room for 4 adults and 2 kids, thinking there would be a pull out couch and there were

the red heart shaped deep spa tub surrounded by mirrors sat up from the floor to allow easy access to step into

is a little dated, bit of a smokey smell hot tub/spa was not in use, bed was not the most

we enjoyed stay at the hotel . specially spa bah. staff is so nice

when arriving, the staff were kind and helpful. i booked a spa room. the room size is large.

spa bath

beds,the view,and the spa was my favorite

the spa bath was an added bonus too

limited use of spa facilities. you need to pay extra to make full use of spa.

the hot tub in the suite was lovely, and the water therapy spa was everything that i needed

spa bath

we loved the spa tub

very poor wifi

but there can be some improvement in the staff and room service

wish there was room service

was very noisy,kids running in hall making lots of noise,the heat was just hot air was cold most times

no hot spa at the pool

the pool and spa was closed and there was no info about that before booking

should have been included in the price like the use of the swimming pool and gym was an extra money they charged

they have rooms (per request- and you have to pay extra) that you can stay with your pet!

little biting flues at the pool

we also used their spa and sauna which was great after a day of being on your feet and getting cold on the

the pool and spa were perfect for our kids

the view was spectacular and the spa bath was huge. clean friendly staff and very helpful.

we love the view from the room !!! and the pool and spa .

the spa tub jets were weak. no coffee maker in room and no decafe in the coffee stop downstairs

everything on lundys lane, very affordable place to stay and accommodates to all the needs , bed, wifi, and

very clean. basic room. fridge. microwave and free parking and breakfast.

the wifi was a little iffy

room was very clean, pool was super, staff very friendly and accomodating

the pool is under construction

didn t bother using the spa tub for mainly that reason

to be honest nothing like the photos on web site only thing that was ok was the spa bath but even then plug was

spacious room, spa bath was great. right beside a tim horton's.

staff, clean room, sturdy furniture, spa tub large and functional, quality towels and bedding

spa was good

the room was well-maintained and the spa bath was a fantastic experience

comfortable beds, spa tub and a great shower. loved the falls view.

loved the built in fireplace in our room

the fireplace was such a nice romantic touch and the jacuzzi tub the best

needed to do laundry and there were no washers/dryers on site so therefore i had to find a place a few blocks

i booked a room with a king bed and a spa bath and i got a room with 2 beds and a regular bath

loved the double spa tubs in the atrium!

the spa was on reconstruction

the pool and spa amenities are very nice

i didn't like that they had a laundry room but you have to put coins in it in order to use it

and spa water was dirty

the heated pool and hot tub/spa were very relaxing

skin floating in the spa area of the pool with the grey nasty water

pool and spa were well-maintained and a nice size

location across from the casino, free parking and wifi, friendly staff, room was clean, awesome breakfast

the spa , swimming pool, and restaurant

location close to the falls, we stayed in the jetted tub king room with a balcony and large spa bath big enough

i like the location. the hot spa tub it was amazing.

on site laundry facilities

not their fault but limit room service from the current covid issues.

the pool/spa after a cold day outside, coming in and swimming and then using the hot tub was a treat

chlorine in spa hot tub was so overwhelming and irritated everyone's eyes - it was not enjoyable

spa , pool , our room with view of city all excellent, did not use the arcade but it brought back

spa tub was the stress relief needed.

there was no kettle fridge or microvawe or spoon or any kitchen in the whole hotel

no cartoon channel for the kids

clean & updated bathroom and kitchen area.

no cartoon channel for the kids

comfortable beds and pillows, clean rooms, friendly service, great pools, fridge and safe in the room

staff friendly, breakfast excellent, car parking excellent rooms were comfortable. ac was great

spa time!!!

there was not enough heating in the room the spa bath in the room was different from pic

the spa bath was so relaxing

i was not in the 6 th floor spa room

i liked the smoking veranda and the spa tub

the pool area was very nice but i would have expected a jetted spa for the price

they upgraded our room but no hot water so couldn't use the spa anyways

we had to pay for parking and a spa fee

very short walk to the falls, casino and main strip

the bed was very comfortable, loved the fireplace, the jetted tub was big enough to fit two people comfortably

the spa staff were not the friendliest but i do not blame the hotel itself for that.

amazing pool and spa on location, clean and beautiful place

bed was cozy, room was clean, spa was perfection, staff was so nice

spa was not all i expected i got a massage expecting it to be something it wasn t 65$ for 25

with spacious rooms

it had an extra big spa bath

spa tube was with a stain on the middle, i think it s because of a lot of use and it should be

spa tub was excellent, we received a complementary upgrade and it was amazing

i loved that we had the spa tub in our room, it made the stay even better!

spa tub was not so clean should be cleaned more often

rooms with a nice spa close to casino

the spa jacuzzi tub

no breakfast - no pool.

another lady, i have no idea who she was, explained that things were mega busy, especially with laundry and

free parking and walking proximity to everything

i did not get the spa tub requested. the sheets were ill fitting

jacuzzi spa was nice! great location, can walk to anything.

did not had breakfast at your location

wifi was very average, it worked but dropped out frequently and was slow overall

plus it came with a complimentary breakfast which was nice

s close to bars just 5 min walk down to street easily do bar hopping and it s not far from casino less than

close to the casino. clean rooms and friendly staff.

going to cost a lot more, or that customer service was an issue and also,,, having to pay extra parking

prime location, pet friendly, clean, comfortable beds

the location was perfect, the staff helped with my husbands wifi issue.

clean, friendly, accomodating, nice room, very comfortable, love the spa bath

spa bath after a long day of walking made it 100 percent worth it

spa tub was amazing after all that walking

i had booked a room with the heart shaped spa tub and forgot my bubble bath

good clean room, nice personable owner. large spa tub. close to downtown

though the website states there is a spa and heated indoor pool, we were unable to use either as the spa had

in washroom was falling apart; luggage in staircase which no one cleared out for at least 2 days; spa

the wifi was great & netflix on the tv

cons: pool was closed during our stay for renovations (not a huge deal)

beautiful updated rooms and the breakfast was a bonus!! thank you

walking distance to clifton hill, casino, and restaurants

no breakfast was provided or included

the location was very convenient for everything, tim hortons, main strip and the casinos.

tasty breakfast, working staff was very kind ,superb location, they let us park extra, free parking,

we were also within walking distance to the falls and casino

the pool and spa area needs cleaning :)

swimming pool, hot tub, parking, everything was excellent

the pool and sauna

wifi was good

the wifi could have been better.

kids were excited about the pool being open until 11am and opening at 8am

some little kids were loud early in the morning (but that was on those parents...not the hotel).

we liked everything but but the indoor pool seemed to be too out in the open.

really helpful staff, really good gym and the bonus of a pool

was no laundry

the spa room is amazing!!!!!!!!!!! the staff was friendly, and the breakfast was yummy.

the pool and the spa is wonderful, great location

enjoyed spa and swimming pool

the pool and spa were so nice. everything looked and felt clean.

the pool & spa were great

water for the spa couldn't hot enough

was a tour of niagara falls highlights available for hotel guests, the hotel restaurant, and the spa tub in our

upgraded us to a spa room no questions ask and no extra money when they realized they had book our room for a

also having the jacuzzi spa tub in the room was just the icing on the cake

is a great location, the big spa tub was great

whirlpool spa inside the room was awesome

the pool was great the hot tub and sauna were extremely fabulous. felt like a spa vacation.

nice spacious room

we had a room with a spa tub and would of liked more towels.

the staff was helpful. the room was clean and a small gym available was important to me.

only thing was our jets didn t work in the spa bath and hot water runs out quick.

the rooms are spacious the best part is that you barely hear hallway noise (we were across from the elevator)

i had the king room with spa tub and fireplace

the wonderful spa tub

loved the spa tub in our room and the free breakfast that was include it definitely had a lot of options

the bath spa was

pool was very clean

cleaner floors , some lamps would of been nice , wifi week not a lot of charging outputs

so i didn't go back to stay that night, and i rather stay in the casino until 7am to go back to get my stuff

wifi works perfectly

location and friendliness. spa was great after hours of walking. helpful concierge.

spa and location

the view of the office wall out of my room wimdow, no free wifi

no laundry

pool and restaurant attached to hotel were great

rooms are very big and clean, spa and restaurant on the property

spa is on deck for round two

amazing property and service! also spa and restaurant were outstanding!

the modern atmosphere made the room cozy and comfortable had a fireplace in the room and was very spacious, the

, just the spa message inside the hotel is so pricey and thus is not related to the hotel at all or its staff

room had a nice spa tub.

everything worked nicely, the spa tub, the shower, all of the lights

spa tub was newer and bed was comfortable

we had a spa room and it was fantastic

the spa tub was very nice, the bed was very comfortable, and the bar fridge was quite large

the room was clean and spacious

the spa tub didnt work

i ve stayed with my kids before too it s perfect for children

room service was slow waited one hour and only burgers at time of day i ordered

loved the location of this hotel, attached to the casino niagara with great restaurants in the same building

i didn't like there wasn't a step stool to get in and outta the spa tub

room was splendid: extremely well kept, very spacious, comfortable bed, large spa tub, large closet space, big

we benefited from an early check in

staff restaurant inside the hotel hot tub friendly staff**** prices shuttle access to wifi/

had a problem with getting wifi but it was resolved by staff on both occasions

the spa was closed

didn't get to go to the spa but will next

few times when we re at the pool there wasn t any towels when we first got there and then some were brought

no bar or restaurant

security kicked my kids out of the hot tub, no other guests were there

was put in the room by the laundry room. noise started at 7am, flies and insects

and fridge and coffee marker in the rooms, outdoor pool great for the kids, ice machine and laundry room

updated and clean, pool was neat(did not use it, but it would be good if we went back with our kids, small but

parking is included with your stay, microwave and fridge and coffee marker in the rooms, outdoor pool great

no phone but they do have great wifi fridge freezer microwave

competition and it was convenient to just pop in and out of our room as needed - also used the spa at the sheridan

great pool/spa area

pool and spa needs improvement

the spa was close

falls, right by the water, many restaurants around and indoor walkway leads to water park, casino, rainforest

the swimming pool was perfect for kids and a spa for us to relax

was fine except not being able to use the spa facilities

the room had hair on bathroom floor and the jets in the spa bath looked very dirty as we were scared to use the

vending machines were all closed, no clean towels everyday, pool and spa was closed

the spa tub how close it is to clifton hill

the spa tub was great

the spa was wonderful

heated towel rack, colored lights and the steam spa was awesome

the in-room coffee was tasty good, spa tub was perfect and i was pleasantly surprised by the electric fireplace

room with the spa tub and fire place that looks out into canada was beautiful and great to see the fire works

the kids loved the bunk beds

kids totally enjoyed the water park

court yard lots kids running around

perfect for going to clifton hill or water park everything is near by

asked for late check in and early check in at beginning of booking

amenities offered like the spa were broken the pool was small and the sauna was horrible

wished spa hot tub had been working. more variety at breakfast like pancakes and waffles.

broken elevator, ice machines and the spa has been broken for 3 or more years

a great location close to the falls and were pleased with parking and the value of the breakfast

had a courtyard room this time, first time ever while staying here, it was so loud as soon as breakfast started

the set up the spa bath the location

spa bath

comfy beds and accessible network. the spa bath is great!

the pool and spa was a bonus

comfortable beds..awesome breakfast. great staff and they have indoor pool also.