we loved the pool and spa amenities

a number of the amenities like the spa and hot tub were not ready for use

the spa was very

there is an outdoor pool and hot tub, a spa and a sauna

the lobby had multiple huge gas fireplaces that made it feel very cozy and inviting

beat the location and the full size kitchen

my key fob to the laundry wouldn t work

we also did play pool and some of the games in the game room

(pool, gym, laundry, parking garage)

hot tub across the parking lot.

the breakfast was outstanding as was room service

the breakfast was outstanding as was room service

the gym was very good and the hot tubs were busy, but we were served drinks while we waited

a salad for $48 that's not room service

bedroom comfort and decor. the pool was amazing.

the room service and the pool were excellent. everything was exceptional.

the room service and the pool were excellent. everything was exceptional.

i want go back with my husband to enjoy the bar with live music

there are spa amenities available for all guests to use

and new rules, but it ruined my night without a change of clothes and swim suit to enjoy the pool

outstanding beautiful great location nice bar and gym

kids in pool area were unruly, jumping off edge into lower level, excessively splashing sunbathers, it was

room service gave estimated time and met them

while the pool and spa were under renovation, they were not available to us, but we didn't have to pay for

the kitchen was very adequate and well appointed

clean, spacious room and kitchen, comfortable bed

the bath faucet was faulty, the tub did not drain well, the gas fireplace would not start

spacious room, nicely stocked kitchen, great balcony and pool

would have liked complimentary breakfast. the bar was cozy and nice. pool and spa were terrific.

great facilities and indoor pool spa and gym

great location-convenient to downtown park city, kids loved game room and pool

staff was friendly. pool was no e

gym was good

the checkin desk wasn't on property so you have to go to a different location to get the key and parking pass

there was no pool or hot tub at that property though the description of amenities said there was

the room was really nice. little disappointed that it didn't have a swimming pool.

there was a swimming pool

a swim pool

however, i found that no room service and having to take a shuttle to the spa at steins lodge very inconvenient

the pool, bed and location was amazing!

exceptional, luxury finishes throughout, complimentary valet & daily breakfast

everything was great but a little more variety for hot breakfast items would be even better.

facilities were fabulous inclusive of the pool and work out facility

there also was no parking pass in the unit

rather as if the kitchen was an afterthought which probably no guest would actually use

i accepted reluctantly to pay a bit more to get a different room but found out the new room was spacious and

you have to pay to do laundry

kids upstairs were very loud.

suite was like a whole apartment which was very cool - had a fully stocked kitchen with a full-sized fridge,

luckily i travel with extra pillows for my kids in the car

spa was closed. only complaint.

wonderful facilities for our ski trip, with the pool and spa on the same 3rd floor level which made it super

the apartment is spacious, and has all of the amenities in the kitchen to cook and wash including a much needed

spacious appartments

private spa tub was perfect every day after skiing especially with covid

a bit confusing getting around the hotel from pool to spa room walls very thin

it s a shame the spa pool is inside not outside.

hotel also has a sauna and hot tub and gym

having to go to the basement to do laundry was a bit of a hassle.

our room was a one-bedroom condo with 2 queen beds, 2 baths, 2 small decks, kitchen, living room and fireplace

to main street and park city mountain amazing breakfast- good restaurant amazing pool spa steam room and sauna

returning to complimentary hot chocolate and cookies after a cold ski day was a highlight for our kids

room was spacious, gym was amazing, and the indoor pool/sauna/hot tub were awesome

room service was not available

shuttle to ski resort, cleanliness, steam room, outside hot tub and pool

were clean and spacious

the pool is heated so swimming at night was enjoyable

good food, but expensive cheeseburgers and chicken fingers for kids

parking was a bit of a challenge as hotel parking doubles as golf course parking too

the staff and the room service were excellent.

spa closed for summer

wish they had more spa facilities (e.g. sauna)

the pool and spa would have been better if there was bar service, etc.

plenty of spa quality extra thick towels

facility is presently upgrading their pool/spa area but they did arrange the use of the stein

staff, accommodations, food, and spa are excellent

the spa and the pool the grandlodge everything was

spa is amazing

the spa and the pool the grandlodge everything was

i used the spa facilities and they were excellent

pool is great and warm, the spa is very nice too

main pool and spa could be updated but my kids loved the indoor/outdoor pool and the view from the spa was

i love having our own private hot tub on the balcony and also love being able to have the kitchen so we can

a tv closer to the bed or maybe over the fireplace would be awesome, but everything was absolutely marvelous

loved having a washer/dryer in our suite(we had just come off of a 10day rv trip and had a lot of laundry) the

the breakfast is an 8, and the pool and spa area was a 10

breakfast was great. pool/spa hours were limited for children but 24/7 for adults = genius!

location, great price, very convenient layout of the hotel, great spa / swimming pool area with always on hot

loved that the pool & spa area was open for adults 24/7

location was awesome. spa and pool open 24 hours.

the pool, spa and common areas were clean and nicely set up, our suite was great with a relatively modern fit

pool, spa and sauna great

staff is wonderful, rooms are beautiful and spacious

bed was comfortable, clean, swimming pool, spa and sauna room are clean and available until 9pm

we really enjoyed spa area: jacuzzi, hot sauna, swimming pool after skiing, skating, tubing all day long

luxurious accommodations, spa services and hotel staff

the spa is also incredible

both the spa and the gift shop were closed the majority of our stay

and spacious room, quiet location and nice views, great food in the restaurants, convenient small kitchen in

had to get second room gym small coffe offered only til 9 in lobby

speaking of delicious, the serenity suite i booked for our couples treatment at the spa was thoroughly relaxing

fireplace, spa and access to skiing.

the room was very goood , staff was very friendly, spa was excellent had

the staff, the spa and facilities is tremendous

other 5-star hotels we have stayed at included breakfast, especially for this price

any towels for sauna/spa area

light switch for the kitchen this behind the cabinet it took a while to find but it wasn't too

and i had to be moved rooms because my fridge and fireplace did not work

gym was a bit sparse, but we were there for skiing so it didn t matter to us

both the pool and hot tub were rather small. wish there were an affordable restaurant on site.

pool, spa and gym were all very nice

the service at breakfast was slow and often did not have the full grab and go choices available.

buffet breakfast was good, but but pricey

location perfect. ski valet free parking hot tubs and gym

we loved the pool

all the amenities. the adult pool, spa and sauna were amazing.

spa was very nice but the $50 day pass just to use the hot tub, steam room and relaxation area

the pool and spa area

the room, the comfort of the fireplace, balcony, and spa tub

we were treated very well and had a wonderful spa day.

pool, sauna, steam room

be great to have a kettle too, and closer to the ski lifts, but we appreciated the shuttle which was very

gym, pool, sauna, steam room

and the valet service - the food on site at the pub was very good - we really enjoyed the adult pool, hot tub,

we liked that it had a kitchen with everything, ice maker in the frig and comfortable bed .

very disjointed to get to pool u go down to 4 walk then up to 5 etc.

had to call due to kids being in the adults area after hours (regular pool was out of service)

parking was convenient

rooms are nice and big, spa is wonderful, pool and hot tubs are great, restaurant is good too

it was nice to have a kitchen and lots of room in the bathroom

the steam room and pool dressing/bath room were nice

breakfast provided, but room was spacious and comfortable, and the kitchen area was very helpful

nice area, very nice pool.

a handful of times when i asked for things like spa reservations, i got some push back and multiple conflicting

had great stay, we were upgraded to two room apartment with fireplace and living room, 3 tv, kitchenette fully

have a rooftop pool bar that blasts music from 2-6p along with pendry s party on the plaza that also

have a rooftop pool bar that blasts music from 2-6p along with pendry s party on the plaza that also

we are a family with teenaged kids the music didn t bother them but for me after skiing all day i like to

they aren t secure the receptionist was struggling to check us in we booked a room with a spa tub and did not

location, clean, parking

hot tub and pool

parking is expensive

having to pay $25 a night for parking. it was free the last time we stayed.

the pool/spa were very nice, too

parking was a little tight for big vehicles.

and we really enjoyed swimming in the clean warm pool

not a lot of parking space -- for the units on the end

absolute privacy of no hotel hallways, parking right in front of my room, access to a beautiful park, eateries

spa was cold for all the days we were there

room was great with its extra large size bed and spa tub was so nice to feel relaxed in.

a busy signal and had to go down to the desk every night to make my wake up call request, and the parking lot

great pooll area, great breakfast, pet friendly

we asked for a quiet room and then they put a group of kids next to us that were there for a gymnastics convention

pool and spa was closed without being notified

came to enjoy the mineral spa

was not much working during my stay eg the spa you had to go across the street to another hotel to use theirs

my kids would barely eat it, and we ordered a majority of the menu trying to find something acceptable

they accommodated us for an early check in which was super nice of them!

didn't like the large bug or the chunk of hair that floated up when we filled the spa tub

place for a spa holiday if one does not to experience the craziness and cost of park city

spa experience

they provide spa and yoga you'd think their menu would be better quality

great amenities for the price. spa services were excellent as well.

only issue we had was that the pool keys wouldn t work but the front desk at the zermatt gave us a key to use

the pool was amazing as was the onsite restaurant s and bakery

biggest complaint was the temperature of the swimming pool

loved the easy check in, very comfortable beds and well stocked kitchen

the kitchen was nice and all the furnishings were great too my main complaint was the bed and bedding